I have a laptop with windows XP home edition that doesn't connect to the
internet, the wireless card connect to the wireless network picks up a dhcp
address but cannot browse the internet, I cannot ping any address like
yahoo.com. Also when I connect the laptop to the wired network using the
builtin network adapter, it also picks up an address from the dhcp server,
but cannot access the internet, the firewall on winxp is turned off, I took
this laptop to a different network and I have the same response.
Any ideas of what needs to be done or why this is happening?

are you getting a 192.0.0.x address or is it a 169.0.0.x??

"cacho" wrote:

> I have a laptop with windows XP home edition that doesn't connect to the
> internet, the wireless card connect to the wireless network picks up a dhcp
> address but cannot browse the internet, I cannot ping any address like
> yahoo.com. Also when I connect the laptop to the wired network using the
> builtin network adapter, it also picks up an address from the dhcp server,
> but cannot access the internet, the firewall on winxp is turned off, I took
> this laptop to a different network and I have the same response.
> Any ideas of what needs to be done or why this is happening?

No I am getting the actual address from my network dchp server, it picks up
the right address, gateway, and dns information

"tblack" wrote:

> are you getting a 192.0.0.x address or is it a 169.0.0.x??
>
> "cacho" wrote:
>
> > I have a laptop with windows XP home edition that doesn't connect to the
> > internet, the wireless card connect to the wireless network picks up a dhcp
> > address but cannot browse the internet, I cannot ping any address like
> > yahoo.com. Also when I connect the laptop to the wired network using the
> > builtin network adapter, it also picks up an address from the dhcp server,
> > but cannot access the internet, the firewall on winxp is turned off, I took
> > this laptop to a different network and I have the same response.
> > Any ideas of what needs to be done or why this is happening?

what model router are you using? have verified the status and have you run
throughthe internet setup wizard?

"cacho" wrote:

> No I am getting the actual address from my network dchp server, it picks up
> the right address, gateway, and dns information
>
> "tblack" wrote:
>
> > are you getting a 192.0.0.x address or is it a 169.0.0.x??
> >
> > "cacho" wrote:
> >
> > > I have a laptop with windows XP home edition that doesn't connect to the
> > > internet, the wireless card connect to the wireless network picks up a dhcp
> > > address but cannot browse the internet, I cannot ping any address like
> > > yahoo.com. Also when I connect the laptop to the wired network using the
> > > builtin network adapter, it also picks up an address from the dhcp server,
> > > but cannot access the internet, the firewall on winxp is turned off, I took
> > > this laptop to a different network and I have the same response.
> > > Any ideas of what needs to be done or why this is happening?

I found what the problem was, the norton internet security was blocking the
internet access.

thank you for your help

"tblack" wrote:

> what model router are you using? have verified the status and have you run
> throughthe internet setup wizard?
>
> "cacho" wrote:
>
> > No I am getting the actual address from my network dchp server, it picks up
> > the right address, gateway, and dns information
> >
> > "tblack" wrote:
> >
> > > are you getting a 192.0.0.x address or is it a 169.0.0.x??
> > >
> > > "cacho" wrote:
> > >
> > > > I have a laptop with windows XP home edition that doesn't connect to the
> > > > internet, the wireless card connect to the wireless network picks up a dhcp
> > > > address but cannot browse the internet, I cannot ping any address like
> > > > yahoo.com. Also when I connect the laptop to the wired network using the
> > > > builtin network adapter, it also picks up an address from the dhcp server,
> > > > but cannot access the internet, the firewall on winxp is turned off, I took
> > > > this laptop to a different network and I have the same response.
> > > > Any ideas of what needs to be done or why this is happening?