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I have several clients for whom I have established work-from-home RDP
connections. The hardware firewall in the office forwards one specific port to each of thost WinXP stations behind the firewall. None of these are 3389 because each office has multiple hosts on the LAN behind the firewall. Each of these hosts has its RDP port modified in the registry to be the same as the port on the firewall. (MVP's: pardon my lengthy prologue here; I'm sure you already know all of this). Here's the question, though: how can I do remote assistance to these computers from outside the firewall? I can log on remotely via RDP to fix things, but I cannot do training or interact with the user. It looks to me like remote assistance runs over port 3389 by default. Or is there a separate registry entry for the remote assistance port and I just need to open port 3389 on the firewall without forwarding it. |
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