cable modem problems?


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  #1  
Old 01-05-2006, 04:04 AM
W. D.
 
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Default cable modem problems?

my modem is connected to the internet but my computer won't allow the
connection to go through for some reason. I contacted my ISP and they said
that my modem was sending the signal through to them, but my computer for
some reason was not recieving the signals. The ISP did not inform me on why
the computer was not reciving the signal. The ISP told me that there was
something wrong with the IP configuration. Can anyone help me please. I would
really appreciate any help.
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  #2  
Old 01-05-2006, 04:04 AM
Roger Payne
 
Posts: n/a
Default RE: cable modem problems?

let me know what ISP you Have,

uninstall tcp/ip restart and reinstall it

start-->COntrol Panel-->network Connections-->right click on the
adapter-->Properties-->uninstall tcp/ip

"W. D." wrote:

> my modem is connected to the internet but my computer won't allow the
> connection to go through for some reason. I contacted my ISP and they said
> that my modem was sending the signal through to them, but my computer for
> some reason was not recieving the signals. The ISP did not inform me on why
> the computer was not reciving the signal. The ISP told me that there was
> something wrong with the IP configuration. Can anyone help me please. I would
> really appreciate any help.

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  #3  
Old 01-05-2006, 04:04 AM
Lanwench [MVP - Exchange]
 
Posts: n/a
Default Re: cable modem problems?


"W. D." <W. D. @discussions.microsoft.com> wrote in message
news0371B53-BE52-4A38-8E76-4611DFE3ECB8@microsoft.com...
> my modem is connected to the internet but my computer won't allow the
> connection to go through for some reason. I contacted my ISP and they said
> that my modem was sending the signal through to them, but my computer for
> some reason was not recieving the signals. The ISP did not inform me on
> why
> the computer was not reciving the signal. The ISP told me that there was
> something wrong with the IP configuration. Can anyone help me please. I
> would
> really appreciate any help.


Are you getting an IP address from the cable modem? You can find this out in
a command prompt -

start, run, type

cmd <enter.

Type

ipconfig /all <enter>


Got any third party software firewall installed?


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cable modem problems?