I am trying to Delete offline files pointing to a network share that is no
longer available. In Tools/Folder Options/Offline Files I select Delete
Files and check the old share I want to delete. It keeps giving me an error
message that it can't delete DC Exploded.tif. When I select View Files only
one File is listed name DC Exploded.tid. When I right click the file and
select delete it gives me a error message that it can not delete the file.

Any ideas?

As there is no way to deslect a user from the offline files settings you will
need to reinitilaze the offline files cache, to do this on the users laptop
open the My Documents folder/users home drive and go to the folder menu and
select folder options, then on the window that opens select Offline files.
On the delete items button press the CTRL+Shift buttons and then click it
with the mouse. You will get a message telling you that you will need to
restart. Once you restart all offline files will have been cleared.

3) Now get the user to select the required files from the NEW shares.

Hope this helps


"Robert Korzuch" wrote:

> I am trying to Delete offline files pointing to a network share that is no
> longer available. In Tools/Folder Options/Offline Files I select Delete
> Files and check the old share I want to delete. It keeps giving me an error
> message that it can't delete DC Exploded.tif. When I select View Files only
> one File is listed name DC Exploded.tid. When I right click the file and
> select delete it gives me a error message that it can not delete the file.
>
> Any ideas?