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Well, I've been at this for nearly 12 hours now and have exhausted every
avenue I can think of. I'm hoping someone's seen this before! I am trying to set up a home network with 2 PC's: #1 - Windows XP Pro SP2 - this one's been around for a while, and it's currently running Norton Internet Security / NAV #2 - Windows 2000 Pro SP2 - new to me, clean installation 1 week ago, currently running ZoneAlarm I started on #1 (XP) and set up a workgroup ("HOME") and named the computer "CHERYL". I set up sharing for 3 printers and the "Shared Documents" folder on this computer. Visibility/security set to "Everyone". I went to #2 (2000) and named it "HOME01" and tried to connect to workgroup "HOME"... so far, so good. My Network Places -> Computers Near Me -> Cheryl -> when prompted for my username/password I was able to log in. I can see files on #1, edit them, drop new files in the shared directory, etc. But here's where my luck turned bad...I shared a folder on the 2000 machine (I've tried every sharing combination I can think of... Everyone, Guest, the default username/password on the other PC) and shared a printer as well. I went back to #1 (XP) and go to My Network Places -> View Workgroup Computers -> nothing happens. Here's a list of the things I've tried (plus more, but this is all I remember at this point!) + Search #1 for "computers" by name or IP, and it can't find #2. + ping #2 from #1 and #1 from #2 by name and IP -> both work fine + #1: net view -> I can see both computers as \\CHERYL and \\HOME01 + #1: net view \\HOME01 -- I can see the contents fine: C:\ . . . >net view \\HOME01\ .. . . hp_shared_printer Print SharedDocs Disk The command completed successfully. + #1: But if I try to actually connect to one of these, I get the dreaded error 53: net use \\HOME01\SharedDocs * Type the password for \\HOME01\SharedDocs: System error 53 has occurred. The network path was not found. So I finally got it simplified to the following experiment: #2 - Start - Run - \\CHERYL -> opens up the shared directories on the XP computer just fine #2 - Start - Run - \\HOME01 (its own name) -> opens up its shared directories #1 - Start - Run - \\HOME01 -> error popup: The network path was not found. #1 - Start - Run - \\CHERYL (its own name) -> error popup: The network path was not found. This last part really bothers me... why can't the XP machine even see itself, when the computer across the room can clearly see its shared contents?? + I tried stopping/starting the browser on both machines, to no avail. I uninstalled and re-installed the network connections on the XP machine several times, even switching from my wireless card to a USB LAN connection. I can see the internet from the XP machine and everything appears normal, except it doesn't think there are any networked computers connected to it! I did some more debugging with browstat.exe on both machines. The only unusual thing I ran across was the following error message. From either machine, if I type: browstat stats \\CHERYL then I see the error message in reply: Unable to query browser statistics: 81 Whereas if I simply type browstat stats, I do get a (non-error) response. I can post the complete results if it would be useful. Additionally, on #1 when I go to My Network Places -> Add a Network Place -> Choose Another Network Location -> Browse, I see the following hierarchy: + My Network Places + Entire Network - Microsoft Terminal Services - Web Client Network - My Groups I don't have anything set up in "My Groups". A friend told me that on his PC, he sees an entry for "Microsoft Windows Network" (or similar name) under "Entire Network"? I definitely don't have anything like that... I've tried disabling the two firewall applications and it doesn't appear to make any difference...I didn't uninstall, however. I also spent some time on Chuck's website and tried repairing the LSP/Winsock Layer... I went through 3 of the 6 fixes and hadn't yet found anything. Any ideas? I'm not sure where to look next. This is the first time I've done this and I was optimistic after I got it working one way this morning... but this was not how I'd envisioned spending my *entire* day! - Cheryl (results of ipconfig /all posted at bottom) Computer #1 (XP) ================= Windows IP Configuration Host Name . . . . . . . . . . . . : CHERYL Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Broadcast IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : gateway.2wire.net Ethernet adapter Local Area Connection 4: Connection-specific DNS Suffix . : gateway.2wire.net Description . . . . . . . . . . . : 2Wire Gateway USB Physical Address. . . . . . . . . : 00-0D-72-85-EE-D2 Dhcp Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes IP Address. . . . . . . . . . . . : 172.16.1.35 Subnet Mask . . . . . . . . . . . : 255.255.0.0 Default Gateway . . . . . . . . . : 172.16.0.1 DHCP Server . . . . . . . . . . . : 172.16.0.1 DNS Servers . . . . . . . . . . . : 172.16.0.1 Lease Obtained. . . . . . . . . . : Monday, December 12, 2005 10:12:49 PM Lease Expires . . . . . . . . . . : Monday, December 12, 2005 11:12:49 PM Computer #2 (2000) ================= Windows 2000 IP Configuration Host Name . . . . . . . . . . . . : HOME01 Primary DNS Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Broadcast IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : gateway.2wire.net Ethernet adapter Local Area Connection: Connection-specific DNS Suffix . : gateway.2wire.net Description . . . . . . . . . . . : Intel 8255x-based PCI Ethernet Adapter (10/100) Physical Address. . . . . . . . . : 00-E0-81-00-65-B3 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes IP Address. . . . . . . . . . . . : 172.16.1.33 Subnet Mask . . . . . . . . . . . : 255.255.0.0 Default Gateway . . . . . . . . . : 172.16.0.1 DHCP Server . . . . . . . . . . . : 172.16.0.1 DNS Servers . . . . . . . . . . . : 172.16.0.1 Lease Obtained. . . . . . . . . . : Monday, December 12, 2005 10:03:12 PM Lease Expires . . . . . . . . . . : Monday, December 12, 2005 11:03:12 PM |
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"Cheryl" <> wrote in message news:e8nxHP5$FHA.4080@TK2MSFTNGP14.phx.gbl...
> Well, I've been at this for nearly 12 hours now and have exhausted every > avenue I can think of. I'm hoping someone's seen this before! I am trying > to set up a home network with 2 PC's: > > #1 - Windows XP Pro SP2 - this one's been around for a while, and it's > currently running Norton Internet Security / NAV > #2 - Windows 2000 Pro SP2 - new to me, clean installation 1 week ago, > currently running ZoneAlarm > > I started on #1 (XP) and set up a workgroup ("HOME") and named the computer > "CHERYL". I set up sharing for 3 printers and the "Shared Documents" folder > on this computer. Visibility/security set to "Everyone". > > I went to #2 (2000) and named it "HOME01" and tried to connect to workgroup > "HOME"... so far, so good. My Network Places -> Computers Near Me -> > Cheryl -> when prompted for my username/password I was able to log in. I > can see files on #1, edit them, drop new files in the shared directory, etc. > > But here's where my luck turned bad...I shared a folder on the 2000 machine > (I've tried every sharing combination I can think of... Everyone, Guest, the > default username/password on the other PC) and shared a printer as well. I > went back to #1 (XP) and go to My Network Places -> View Workgroup > Computers -> nothing happens. Here's a list of the things I've tried (plus > more, but this is all I remember at this point!) > > + Search #1 for "computers" by name or IP, and it can't find #2. > > + ping #2 from #1 and #1 from #2 by name and IP -> both work fine > > + #1: net view -> I can see both computers as \\CHERYL and \\HOME01 > > + #1: net view \\HOME01 -- I can see the contents fine: > C:\ . . . >net view \\HOME01\ > . . . > hp_shared_printer Print > SharedDocs Disk > The command completed successfully. > > + #1: But if I try to actually connect to one of these, I get the dreaded > error 53: > net use \\HOME01\SharedDocs * > Type the password for \\HOME01\SharedDocs: > System error 53 has occurred. > The network path was not found. > > So I finally got it simplified to the following experiment: > #2 - Start - Run - \\CHERYL -> opens up the shared directories on the XP > computer just fine > #2 - Start - Run - \\HOME01 (its own name) -> opens up its shared > directories > #1 - Start - Run - \\HOME01 -> error popup: The network path was not found. > #1 - Start - Run - \\CHERYL (its own name) -> error popup: The network path > was not found. > This last part really bothers me... why can't the XP machine even see > itself, when the computer across the room can clearly see its shared > contents?? > > + I tried stopping/starting the browser on both machines, to no avail. I > uninstalled and re-installed the network connections on the XP machine > several times, even switching from my wireless card to a USB LAN connection. > I can see the internet from the XP machine and everything appears normal, > except it doesn't think there are any networked computers connected to it! > > I did some more debugging with browstat.exe on both machines. The only > unusual thing I ran across was the following error message. From either > machine, if I type: > browstat stats \\CHERYL > then I see the error message in reply: > Unable to query browser statistics: 81 > Whereas if I simply type browstat stats, I do get a (non-error) response. I > can post the complete results if it would be useful. > > Additionally, on #1 when I go to My Network Places -> Add a Network Place -> > Choose Another Network Location -> Browse, I see the following hierarchy: > + My Network Places > + Entire Network > - Microsoft Terminal Services > - Web Client Network > - My Groups > I don't have anything set up in "My Groups". A friend told me that on his > PC, he sees an entry for "Microsoft Windows Network" (or similar name) under > "Entire Network"? I definitely don't have anything like that... > > I've tried disabling the two firewall applications and it doesn't appear to > make any difference...I didn't uninstall, however. I also spent some time > on Chuck's website and tried repairing the LSP/Winsock Layer... I went > through 3 of the 6 fixes and hadn't yet found anything. > > Any ideas? I'm not sure where to look next. This is the first time I've > done this and I was optimistic after I got it working one way this > morning... but this was not how I'd envisioned spending my *entire* day! > > - Cheryl (results of ipconfig /all posted at bottom) > > Computer #1 (XP) > ================= > Windows IP Configuration > > Host Name . . . . . . . . . . . . : CHERYL > Primary Dns Suffix . . . . . . . : > Node Type . . . . . . . . . . . . : Broadcast > IP Routing Enabled. . . . . . . . : No > WINS Proxy Enabled. . . . . . . . : No > DNS Suffix Search List. . . . . . : gateway.2wire.net > > Ethernet adapter Local Area Connection 4: > > Connection-specific DNS Suffix . : gateway.2wire.net > Description . . . . . . . . . . . : 2Wire Gateway USB > Physical Address. . . . . . . . . : 00-0D-72-85-EE-D2 > Dhcp Enabled. . . . . . . . . . . : Yes > Autoconfiguration Enabled . . . . : Yes > IP Address. . . . . . . . . . . . : 172.16.1.35 > Subnet Mask . . . . . . . . . . . : 255.255.0.0 > Default Gateway . . . . . . . . . : 172.16.0.1 > DHCP Server . . . . . . . . . . . : 172.16.0.1 > DNS Servers . . . . . . . . . . . : 172.16.0.1 > Lease Obtained. . . . . . . . . . : Monday, December 12, 2005 > 10:12:49 PM > Lease Expires . . . . . . . . . . : Monday, December 12, 2005 > 11:12:49 PM > > Computer #2 (2000) > ================= > Windows 2000 IP Configuration > > Host Name . . . . . . . . . . . . : HOME01 > Primary DNS Suffix . . . . . . . : > Node Type . . . . . . . . . . . . : Broadcast > IP Routing Enabled. . . . . . . . : No > WINS Proxy Enabled. . . . . . . . : No > DNS Suffix Search List. . . . . . : gateway.2wire.net > > Ethernet adapter Local Area Connection: > > Connection-specific DNS Suffix . : gateway.2wire.net > Description . . . . . . . . . . . : Intel 8255x-based PCI Ethernet > Adapter (10/100) > Physical Address. . . . . . . . . : 00-E0-81-00-65-B3 > DHCP Enabled. . . . . . . . . . . : Yes > Autoconfiguration Enabled . . . . : Yes > IP Address. . . . . . . . . . . . : 172.16.1.33 > Subnet Mask . . . . . . . . . . . : 255.255.0.0 > Default Gateway . . . . . . . . . : 172.16.0.1 > DHCP Server . . . . . . . . . . . : 172.16.0.1 > DNS Servers . . . . . . . . . . . : 172.16.0.1 > Lease Obtained. . . . . . . . . . : Monday, December 12, 2005 > 10:03:12 PM > Lease Expires . . . . . . . . . . : Monday, December 12, 2005 > 11:03:12 PM > > Oops, forgot to post the results of the browstat status. Here goes: Computer #1 - XP =============== Status for domain HOME on transport \Device\NetBT_Tcpip_{04810707-F0AA-4FFC-AE53 -32BD0FB17C35} Browsing is active on domain. Master browser name is: HOME01 Master browser is running build 2195 2 backup servers retrieved from master HOME01 \\HOME01 \\CHERYL There are 2 servers in domain HOME on transport \Device\NetBT_Tcpip_{0481070 7-F0AA-4FFC-AE53-32BD0FB17C35} There are 1 domains in domain HOME on transport \Device\NetBT_Tcpip_{0481070 7-F0AA-4FFC-AE53-32BD0FB17C35} Computer #2 - 2000 =============== D:\ABC>browstat status Status for domain HOME on transport \Device\NetBT_Tcpip_{CCA86E15-6273-439A-A844 -BC0DB0B92771} Browsing is active on domain. Master browser name is: HOME01 Master browser is running build 2195 2 backup servers retrieved from master HOME01 \\CHERYL \\HOME01 There are 2 servers in domain HOME on transport \Device\NetBT_Tcpip_{CCA86E1 5-6273-439A-A844-BC0DB0B92771} There are 1 domains in domain HOME on transport \Device\NetBT_Tcpip_{CCA86E1 5-6273-439A-A844-BC0DB0B92771} |
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On Mon, 12 Dec 2005 22:20:13 -0800, "Cheryl"
<bluehausmailbox-news@yah00.remove.com> wrote: >Well, I've been at this for nearly 12 hours now and have exhausted every >avenue I can think of. I'm hoping someone's seen this before! I am trying >to set up a home network with 2 PC's: > >#1 - Windows XP Pro SP2 - this one's been around for a while, and it's >currently running Norton Internet Security / NAV >#2 - Windows 2000 Pro SP2 - new to me, clean installation 1 week ago, >currently running ZoneAlarm > >I started on #1 (XP) and set up a workgroup ("HOME") and named the computer >"CHERYL". I set up sharing for 3 printers and the "Shared Documents" folder >on this computer. Visibility/security set to "Everyone". > >I went to #2 (2000) and named it "HOME01" and tried to connect to workgroup >"HOME"... so far, so good. My Network Places -> Computers Near Me -> >Cheryl -> when prompted for my username/password I was able to log in. I >can see files on #1, edit them, drop new files in the shared directory, etc. > >But here's where my luck turned bad...I shared a folder on the 2000 machine >(I've tried every sharing combination I can think of... Everyone, Guest, the >default username/password on the other PC) and shared a printer as well. I >went back to #1 (XP) and go to My Network Places -> View Workgroup >Computers -> nothing happens. Here's a list of the things I've tried (plus >more, but this is all I remember at this point!) > >+ Search #1 for "computers" by name or IP, and it can't find #2. > >+ ping #2 from #1 and #1 from #2 by name and IP -> both work fine > >+ #1: net view -> I can see both computers as \\CHERYL and \\HOME01 > >+ #1: net view \\HOME01 -- I can see the contents fine: >C:\ . . . >net view \\HOME01\ >. . . >hp_shared_printer Print >SharedDocs Disk >The command completed successfully. > >+ #1: But if I try to actually connect to one of these, I get the dreaded >error 53: >net use \\HOME01\SharedDocs * >Type the password for \\HOME01\SharedDocs: >System error 53 has occurred. >The network path was not found. > >So I finally got it simplified to the following experiment: >#2 - Start - Run - \\CHERYL -> opens up the shared directories on the XP >computer just fine >#2 - Start - Run - \\HOME01 (its own name) -> opens up its shared >directories >#1 - Start - Run - \\HOME01 -> error popup: The network path was not found. >#1 - Start - Run - \\CHERYL (its own name) -> error popup: The network path >was not found. >This last part really bothers me... why can't the XP machine even see >itself, when the computer across the room can clearly see its shared >contents?? > >+ I tried stopping/starting the browser on both machines, to no avail. I >uninstalled and re-installed the network connections on the XP machine >several times, even switching from my wireless card to a USB LAN connection. >I can see the internet from the XP machine and everything appears normal, >except it doesn't think there are any networked computers connected to it! > >I did some more debugging with browstat.exe on both machines. The only >unusual thing I ran across was the following error message. From either >machine, if I type: > browstat stats \\CHERYL >then I see the error message in reply: > Unable to query browser statistics: 81 >Whereas if I simply type browstat stats, I do get a (non-error) response. I >can post the complete results if it would be useful. > >Additionally, on #1 when I go to My Network Places -> Add a Network Place -> >Choose Another Network Location -> Browse, I see the following hierarchy: >+ My Network Places > + Entire Network > - Microsoft Terminal Services > - Web Client Network > - My Groups >I don't have anything set up in "My Groups". A friend told me that on his >PC, he sees an entry for "Microsoft Windows Network" (or similar name) under >"Entire Network"? I definitely don't have anything like that... > >I've tried disabling the two firewall applications and it doesn't appear to >make any difference...I didn't uninstall, however. I also spent some time >on Chuck's website and tried repairing the LSP/Winsock Layer... I went >through 3 of the 6 fixes and hadn't yet found anything. > >Any ideas? I'm not sure where to look next. This is the first time I've >done this and I was optimistic after I got it working one way this >morning... but this was not how I'd envisioned spending my *entire* day! > >- Cheryl (results of ipconfig /all posted at bottom) > >Computer #1 (XP) >================= >Windows IP Configuration > > Host Name . . . . . . . . . . . . : CHERYL > Primary Dns Suffix . . . . . . . : > Node Type . . . . . . . . . . . . : Broadcast > IP Routing Enabled. . . . . . . . : No > WINS Proxy Enabled. . . . . . . . : No > DNS Suffix Search List. . . . . . : gateway.2wire.net > >Ethernet adapter Local Area Connection 4: > > Connection-specific DNS Suffix . : gateway.2wire.net > Description . . . . . . . . . . . : 2Wire Gateway USB > Physical Address. . . . . . . . . : 00-0D-72-85-EE-D2 > Dhcp Enabled. . . . . . . . . . . : Yes > Autoconfiguration Enabled . . . . : Yes > IP Address. . . . . . . . . . . . : 172.16.1.35 > Subnet Mask . . . . . . . . . . . : 255.255.0.0 > Default Gateway . . . . . . . . . : 172.16.0.1 > DHCP Server . . . . . . . . . . . : 172.16.0.1 > DNS Servers . . . . . . . . . . . : 172.16.0.1 > Lease Obtained. . . . . . . . . . : Monday, December 12, 2005 >10:12:49 PM > Lease Expires . . . . . . . . . . : Monday, December 12, 2005 >11:12:49 PM > >Computer #2 (2000) >================= >Windows 2000 IP Configuration > > Host Name . . . . . . . . . . . . : HOME01 > Primary DNS Suffix . . . . . . . : > Node Type . . . . . . . . . . . . : Broadcast > IP Routing Enabled. . . . . . . . : No > WINS Proxy Enabled. . . . . . . . : No > DNS Suffix Search List. . . . . . : gateway.2wire.net > >Ethernet adapter Local Area Connection: > > Connection-specific DNS Suffix . : gateway.2wire.net > Description . . . . . . . . . . . : Intel 8255x-based PCI Ethernet >Adapter (10/100) > Physical Address. . . . . . . . . : 00-E0-81-00-65-B3 > DHCP Enabled. . . . . . . . . . . : Yes > Autoconfiguration Enabled . . . . : Yes > IP Address. . . . . . . . . . . . : 172.16.1.33 > Subnet Mask . . . . . . . . . . . : 255.255.0.0 > Default Gateway . . . . . . . . . : 172.16.0.1 > DHCP Server . . . . . . . . . . . : 172.16.0.1 > DNS Servers . . . . . . . . . . . : 172.16.0.1 > Lease Obtained. . . . . . . . . . : Monday, December 12, 2005 >10:03:12 PM > Lease Expires . . . . . . . . . . : Monday, December 12, 2005 >11:03:12 PM Cheryl, If both computers are connected, and both computers have "Node Type . . . . . . .. . . . . . : Broadcast", the most likely problem is a misconfigured or overlooked firewall. That's not the only possibility, just the most likely. <http://nitecruzr.blogspot.com/2005/06/mysterious-error-53-aka-name-not-found.html> http://nitecruzr.blogspot.com/2005/0...not-found.html The diagnostics needed is "browstat status", not "browstat stats". Precisely "browstat status", please. And yes, from both computers. Next, let's look at the scope of the problem. Take the following code (everything inside the "#####"). (Please verify computer names and ip addresses). 1. Open Notepad. Ensure that Format - Word Wrap is not checked. Highlight then Copy the code (Ctrl-C), precisely as it is presented, and Paste (Ctrl-V) into Notepad. Verify, and correct, names and addresses if necessary. 2. Save the Notepad file as "cdiag.cmd", as type "All Files", into the root folder "C:\". 3. Run it by Start - Run - "c:\cdiag". 4. Wait patiently. 5. When Notepad opens up displaying c:\cdiag.txt, first check Format and ensure that Word Wrap is NOT checked! Then, copy the entire contents (Ctrl-A Ctrl-C) and paste (Ctrl-V) into your next post. Do this from both computers, please, with both computers powered up and online. ##### Start CDiag Assembled Code @echo off set FullTarget1=CHERYL 172.16.1.35 set FullTarget2=HOME01 172.16.1.33 set FullTarget3= set FullTarget4= set FullTargets=%FullTarget1% %FullTarget2% %FullTarget3% %FullTarget4% set FullTargets=%FullTargets% 127.0.0.1 set PingTargets=www.yahoo.com 66.94.230.32 172.16.0.1 Set Version=V1.33 @echo CDiagnosis %Version% >c:\cdiag.txt @echo Start diagnosis for %computername% >>c:\cdiag.txt @echo. >>c:\cdiag.txt @echo Enumerate Shares >>c:\cdiag.txt @echo. >>c:\cdiag.txt net share >>c:\cdiag.txt @echo. >>c:\cdiag.txt @echo Adhoc Browser View >>c:\cdiag.txt @echo. >>c:\cdiag.txt net view >>c:\cdiag.txt @echo. >>c:\cdiag.txt @echo Full Targets %FullTargets% >>c:\cdiag.txt for %%a in (%FullTargets%) do ( @echo. >>c:\cdiag.txt @echo Target %%a >>c:\cdiag.txt @echo. >>c:\cdiag.txt @echo "%computername% ping %%a" >>c:\cdiag.txt @echo. >>c:\cdiag.txt ping %%a >>c:\cdiag.txt @echo. >>c:\cdiag.txt @echo "%computername% net view %%a" >>c:\cdiag.txt @echo. >>c:\cdiag.txt net view %%a >>c:\cdiag.txt ) @echo. >>c:\cdiag.txt @echo Ping Targets %PingTargets% >>c:\cdiag.txt for %%a in (%PingTargets%) do ( @echo. >>c:\cdiag.txt @echo Target %%a >>c:\cdiag.txt @echo. >>c:\cdiag.txt @echo "%computername% ping %%a" >>c:\cdiag.txt @echo. >>c:\cdiag.txt ping %%a >>c:\cdiag.txt ) @echo. >>c:\cdiag.txt @echo End diagnosis for %computername% >>c:\cdiag.txt notepad c:\cdiag.txt :EOF ##### End CDiag Assembled Code -- Cheers, Chuck, MS-MVP [Windows - Networking] http://nitecruzr.blogspot.com/ Paranoia is not a problem, when it's a normal response from experience. My email is AT DOT actual address pchuck mvps org. |
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"Chuck" <none@example.net> wrote in message news:5dgsp1dc4j00fnrq3dp1gqh4ivkatcq1gd@4ax.com... > On Mon, 12 Dec 2005 22:20:13 -0800, "Cheryl" > <> wrote: > > >Well, I've been at this for nearly 12 hours now and have exhausted every > >avenue I can think of. I'm hoping someone's seen this before! I am trying > >to set up a home network with 2 PC's: > > > >#1 - Windows XP Pro SP2 - this one's been around for a while, and it's > >currently running Norton Internet Security / NAV > >#2 - Windows 2000 Pro SP2 - new to me, clean installation 1 week ago, > >currently running ZoneAlarm > > > >I started on #1 (XP) and set up a workgroup ("HOME") and named the computer > >"CHERYL". I set up sharing for 3 printers and the "Shared Documents" folder > >on this computer. Visibility/security set to "Everyone". > > > >I went to #2 (2000) and named it "HOME01" and tried to connect to workgroup > >"HOME"... so far, so good. My Network Places -> Computers Near Me -> > >Cheryl -> when prompted for my username/password I was able to log in. I > >can see files on #1, edit them, drop new files in the shared directory, etc. > > > >But here's where my luck turned bad...I shared a folder on the 2000 machine > >(I've tried every sharing combination I can think of... Everyone, Guest, the > >default username/password on the other PC) and shared a printer as well. I > >went back to #1 (XP) and go to My Network Places -> View Workgroup > >Computers -> nothing happens. Here's a list of the things I've tried (plus > >more, but this is all I remember at this point!) > > > >+ Search #1 for "computers" by name or IP, and it can't find #2. > > > >+ ping #2 from #1 and #1 from #2 by name and IP -> both work fine > > > >+ #1: net view -> I can see both computers as \\CHERYL and \\HOME01 > > > >+ #1: net view \\HOME01 -- I can see the contents fine: > >C:\ . . . >net view \\HOME01\ > >. . . > >hp_shared_printer Print > >SharedDocs Disk > >The command completed successfully. > > > >+ #1: But if I try to actually connect to one of these, I get the dreaded > >error 53: > >net use \\HOME01\SharedDocs * > >Type the password for \\HOME01\SharedDocs: > >System error 53 has occurred. > >The network path was not found. > > > >So I finally got it simplified to the following experiment: > >#2 - Start - Run - \\CHERYL -> opens up the shared directories on the XP > >computer just fine > >#2 - Start - Run - \\HOME01 (its own name) -> opens up its shared > >directories > >#1 - Start - Run - \\HOME01 -> error popup: The network path was not found. > >#1 - Start - Run - \\CHERYL (its own name) -> error popup: The network path > >was not found. > >This last part really bothers me... why can't the XP machine even see > >itself, when the computer across the room can clearly see its shared > >contents?? > > > >+ I tried stopping/starting the browser on both machines, to no avail. I > >uninstalled and re-installed the network connections on the XP machine > >several times, even switching from my wireless card to a USB LAN connection. > >I can see the internet from the XP machine and everything appears normal, > >except it doesn't think there are any networked computers connected to it! > > > >I did some more debugging with browstat.exe on both machines. The only > >unusual thing I ran across was the following error message. From either > >machine, if I type: > > browstat stats \\CHERYL > >then I see the error message in reply: > > Unable to query browser statistics: 81 > >Whereas if I simply type browstat stats, I do get a (non-error) response. I > >can post the complete results if it would be useful. > > > >Additionally, on #1 when I go to My Network Places -> Add a Network Place -> > >Choose Another Network Location -> Browse, I see the following hierarchy: > >+ My Network Places > > + Entire Network > > - Microsoft Terminal Services > > - Web Client Network > > - My Groups > >I don't have anything set up in "My Groups". A friend told me that on his > >PC, he sees an entry for "Microsoft Windows Network" (or similar name) under > >"Entire Network"? I definitely don't have anything like that... > > > >I've tried disabling the two firewall applications and it doesn't appear to > >make any difference...I didn't uninstall, however. I also spent some time > >on Chuck's website and tried repairing the LSP/Winsock Layer... I went > >through 3 of the 6 fixes and hadn't yet found anything. > > > >Any ideas? I'm not sure where to look next. This is the first time I've > >done this and I was optimistic after I got it working one way this > >morning... but this was not how I'd envisioned spending my *entire* day! > > > >- Cheryl (results of ipconfig /all posted at bottom) > > > >Computer #1 (XP) > >================= > >Windows IP Configuration > > > > Host Name . . . . . . . . . . . . : CHERYL > > Primary Dns Suffix . . . . . . . : > > Node Type . . . . . . . . . . . . : Broadcast > > IP Routing Enabled. . . . . . . . : No > > WINS Proxy Enabled. . . . . . . . : No > > DNS Suffix Search List. . . . . . : gateway.2wire.net > > > >Ethernet adapter Local Area Connection 4: > > > > Connection-specific DNS Suffix . : gateway.2wire.net > > Description . . . . . . . . . . . : 2Wire Gateway USB > > Physical Address. . . . . . . . . : 00-0D-72-85-EE-D2 > > Dhcp Enabled. . . . . . . . . . . : Yes > > Autoconfiguration Enabled . . . . : Yes > > IP Address. . . . . . . . . . . . : 172.16.1.35 > > Subnet Mask . . . . . . . . . . . : 255.255.0.0 > > Default Gateway . . . . . . . . . : 172.16.0.1 > > DHCP Server . . . . . . . . . . . : 172.16.0.1 > > DNS Servers . . . . . . . . . . . : 172.16.0.1 > > Lease Obtained. . . . . . . . . . : Monday, December 12, 2005 > >10:12:49 PM > > Lease Expires . . . . . . . . . . : Monday, December 12, 2005 > >11:12:49 PM > > > >Computer #2 (2000) > >================= > >Windows 2000 IP Configuration > > > > Host Name . . . . . . . . . . . . : HOME01 > > Primary DNS Suffix . . . . . . . : > > Node Type . . . . . . . . . . . . : Broadcast > > IP Routing Enabled. . . . . . . . : No > > WINS Proxy Enabled. . . . . . . . : No > > DNS Suffix Search List. . . . . . : gateway.2wire.net > > > >Ethernet adapter Local Area Connection: > > > > Connection-specific DNS Suffix . : gateway.2wire.net > > Description . . . . . . . . . . . : Intel 8255x-based PCI Ethernet > >Adapter (10/100) > > Physical Address. . . . . . . . . : 00-E0-81-00-65-B3 > > DHCP Enabled. . . . . . . . . . . : Yes > > Autoconfiguration Enabled . . . . : Yes > > IP Address. . . . . . . . . . . . : 172.16.1.33 > > Subnet Mask . . . . . . . . . . . : 255.255.0.0 > > Default Gateway . . . . . . . . . : 172.16.0.1 > > DHCP Server . . . . . . . . . . . : 172.16.0.1 > > DNS Servers . . . . . . . . . . . : 172.16.0.1 > > Lease Obtained. . . . . . . . . . : Monday, December 12, 2005 > >10:03:12 PM > > Lease Expires . . . . . . . . . . : Monday, December 12, 2005 > >11:03:12 PM > > Cheryl, > > If both computers are connected, and both computers have "Node Type . . . .. . . > . . . . . . : Broadcast", the most likely problem is a misconfigured or > overlooked firewall. That's not the only possibility, just the most likely. > <http://nitecruzr.blogspot.com/2005/0...-name-not-foun d.html> > http://nitecruzr.blogspot.com/2005/0...name-not-found ..html > > The diagnostics needed is "browstat status", not "browstat stats". Precisely > "browstat status", please. And yes, from both computers. > > Next, let's look at the scope of the problem. Take the following code > (everything inside the "#####"). (Please verify computer names and ip > addresses). > 1. Open Notepad. Ensure that Format - Word Wrap is not checked. Highlight > then Copy the code (Ctrl-C), precisely as it is presented, and Paste (Ctrl-V) > into Notepad. Verify, and correct, names and addresses if necessary. > 2. Save the Notepad file as "cdiag.cmd", as type "All Files", into the root > folder "C:\". > 3. Run it by Start - Run - "c:\cdiag". > 4. Wait patiently. > 5. When Notepad opens up displaying c:\cdiag.txt, first check Format and > ensure that Word Wrap is NOT checked! Then, copy the entire contents (Ctrl-A > Ctrl-C) and paste (Ctrl-V) into your next post. > > Do this from both computers, please, with both computers powered up and online. > > ##### Start CDiag Assembled Code > > @echo off > set FullTarget1=CHERYL 172.16.1.35 > set FullTarget2=HOME01 172.16.1.33 > set FullTarget3= > set FullTarget4= > set FullTargets=%FullTarget1% %FullTarget2% %FullTarget3% %FullTarget4% > set FullTargets=%FullTargets% 127.0.0.1 > set PingTargets=www.yahoo.com 66.94.230.32 172.16.0.1 > Set Version=V1.33 > @echo CDiagnosis %Version% >c:\cdiag.txt > @echo Start diagnosis for %computername% >>c:\cdiag.txt > @echo. >>c:\cdiag.txt > @echo Enumerate Shares >>c:\cdiag.txt > @echo. >>c:\cdiag.txt > net share >>c:\cdiag.txt > @echo. >>c:\cdiag.txt > @echo Adhoc Browser View >>c:\cdiag.txt > @echo. >>c:\cdiag.txt > net view >>c:\cdiag.txt > @echo. >>c:\cdiag.txt > @echo Full Targets %FullTargets% >>c:\cdiag.txt > for %%a in (%FullTargets%) do ( > @echo. >>c:\cdiag.txt > @echo Target %%a >>c:\cdiag.txt > @echo. >>c:\cdiag.txt > @echo "%computername% ping %%a" >>c:\cdiag.txt > @echo. >>c:\cdiag.txt > ping %%a >>c:\cdiag.txt > @echo. >>c:\cdiag.txt > @echo "%computername% net view %%a" >>c:\cdiag.txt > @echo. >>c:\cdiag.txt > net view %%a >>c:\cdiag.txt > ) > @echo. >>c:\cdiag.txt > @echo Ping Targets %PingTargets% >>c:\cdiag.txt > for %%a in (%PingTargets%) do ( > @echo. >>c:\cdiag.txt > @echo Target %%a >>c:\cdiag.txt > @echo. >>c:\cdiag.txt > @echo "%computername% ping %%a" >>c:\cdiag.txt > @echo. >>c:\cdiag.txt > ping %%a >>c:\cdiag.txt > ) > @echo. >>c:\cdiag.txt > @echo End diagnosis for %computername% >>c:\cdiag.txt > notepad c:\cdiag.txt > :EOF > > ##### End CDiag Assembled Code > > -- > Cheers, > Chuck, MS-MVP [Windows - Networking] > http://nitecruzr.blogspot.com/ > Paranoia is not a problem, when it's a normal response from experience. > My email is AT DOT > actual address pchuck mvps org. Thanks for your help!! Here's the info you asked for (plus some additional info... I occasionally got different results with Norton Internet Security disabled vs. enabled, but neither was error-free). Results of browstat status: Computer #1 (XP) ============== This one is giving different results than it was 1-1/2 hours ago... I've done two things in the meantime: (1) Disabling/re-enabling the firewalls on both machines a number of times. (2) I removed the second administrator from the 2000 machine and renamed the default "Administrator" to the name I just deleted and set the password to match. *** 1-1-2/ hours ago *** C:\Program Files\Support Tools>browstat status Status for domain HOME on transport \Device\NetBT_Tcpip_{04810707-F0AA-4FFC-AE53 -32BD0FB17C35} Browsing is active on domain. Master browser name is: HOME01 Master browser is running build 2195 2 backup servers retrieved from master HOME01 \\HOME01 \\CHERYL There are 2 servers in domain HOME on transport \Device\NetBT_Tcpip_{0481070 7-F0AA-4FFC-AE53-32BD0FB17C35} There are 1 domains in domain HOME on transport \Device\NetBT_Tcpip_{0481070 7-F0AA-4FFC-AE53-32BD0FB17C35} *** now *** C:\Program Files\Support Tools>browstat status Status for domain HOME on transport \Device\NetBT_Tcpip_{04810707-F0AA-4FFC-AE53 -32BD0FB17C35} Browsing is active on domain. Master browser name is: HOME01 Could not connect to registry, error = 5 Unable to determine build of browser master: 5 Unable to determine server information for browser master: 5 2 backup servers retrieved from master HOME01 \\HOME01 \\CHERYL There are 2 servers in domain HOME on transport \Device\NetBT_Tcpip_{04810707-F0AA-4FFC-AE53-32BD0FB17C35} There are 1 domains in domain HOME on transport \Device\NetBT_Tcpip_{04810707-F0AA-4FFC-AE53-32BD0FB17C35} Computer #2 (2000) ============== D:\ABC>browstat status Status for domain HOME on transport \Device\NetBT_Tcpip_{CCA86E15-6273-439A-A844-BC0DB0B92771} Browsing is active on domain. Master browser name is: HOME01 Master browser is running build 2195 2 backup servers retrieved from master HOME01 \\CHERYL \\HOME01 There are 2 servers in domain HOME on transport \Device\NetBT_Tcpip_{CCA86E15-6273-439A-A844-BC0DB0B92771} There are 1 domains in domain HOME on transport \Device\NetBT_Tcpip_{CCA86E15-6273-439A-A844-BC0DB0B92771} Results of cdiag program: Computer #1 (XP) ============== This gets interesting... Case #1 - Norton Internet Security is enabled I get the following errors at the command prompt while the program runs: System error 5 has occurred. Access is denied. System error 5 has occurred. Access is denied. System error 53 has occurred. The network path was not found. ***** Here are the results of the program: **** CDiagnosis V1.33 Start diagnosis for CHERYL Enumerate Shares Share name Resource Remark ---------------------------------------------------------------------------- --- IPC$ Remote IPC print$ C:\WINDOWS\system32\spool\drivers Printer Drivers C$ C:\ Default share ADMIN$ C:\WINDOWS Remote Admin SharedDocs C:\DOCUMENTS AND SETTINGS\ALL USERS\DOCUMENTS ghostscript RPT1: Spooled Ghostscript PDF writer Printer USB001 Spooled hp deskjet 3320 series Printer3 eFax_4_0_Port Spooled eFax 4.0 The command completed successfully. Adhoc Browser View Server Name Remark ---------------------------------------------------------------------------- --- \\CHERYL Laptop Computer \\HOME01 The command completed successfully. Full Targets CHERYL 172.16.1.35 HOME01 172.16.1.33 127.0.0.1 Target CHERYL "CHERYL ping CHERYL" Pinging CHERYL [172.16.1.35] with 32 bytes of data: Request timed out. Request timed out. Request timed out. Request timed out. Ping statistics for 172.16.1.35: Packets: Sent = 4, Received = 0, Lost = 4 (100% loss), "CHERYL net view CHERYL" Shared resources at CHERYL Laptop Computer Share name Type Used as Comment ---------------------------------------------------------------------------- --- ghostscript Print Ghostscript PDF writer Printer Print hp deskjet 3320 series Printer3 Print eFax 4.0 SharedDocs Disk The command completed successfully. Target 172.16.1.35 "CHERYL ping 172.16.1.35" Pinging 172.16.1.35 with 32 bytes of data: Request timed out. Request timed out. Request timed out. Request timed out. Ping statistics for 172.16.1.35: Packets: Sent = 4, Received = 0, Lost = 4 (100% loss), "CHERYL net view 172.16.1.35" Shared resources at 172.16.1.35 Laptop Computer Share name Type Used as Comment ---------------------------------------------------------------------------- --- ghostscript Print Ghostscript PDF writer Printer Print hp deskjet 3320 series Printer3 Print eFax 4.0 SharedDocs Disk The command completed successfully. Target HOME01 "CHERYL ping HOME01" Pinging HOME01.gateway.2wire.net [172.16.1.33] with 32 bytes of data: Reply from 172.16.1.33: bytes=32 time=1ms TTL=128 Reply from 172.16.1.33: bytes=32 time=1ms TTL=128 Reply from 172.16.1.33: bytes=32 time=2ms TTL=128 Reply from 172.16.1.33: bytes=32 time=1ms TTL=128 Ping statistics for 172.16.1.33: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 1ms, Maximum = 2ms, Average = 1ms "CHERYL net view HOME01" Target 172.16.1.33 "CHERYL ping 172.16.1.33" Pinging 172.16.1.33 with 32 bytes of data: Reply from 172.16.1.33: bytes=32 time=2ms TTL=128 Reply from 172.16.1.33: bytes=32 time=1ms TTL=128 Reply from 172.16.1.33: bytes=32 time=2ms TTL=128 Reply from 172.16.1.33: bytes=32 time=1ms TTL=128 Ping statistics for 172.16.1.33: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 1ms, Maximum = 2ms, Average = 1ms "CHERYL net view 172.16.1.33" Target 127.0.0.1 "CHERYL ping 127.0.0.1" Pinging 127.0.0.1 with 32 bytes of data: Reply from 127.0.0.1: bytes=32 time<1ms TTL=128 Reply from 127.0.0.1: bytes=32 time<1ms TTL=128 Reply from 127.0.0.1: bytes=32 time<1ms TTL=128 Reply from 127.0.0.1: bytes=32 time<1ms TTL=128 Ping statistics for 127.0.0.1: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 0ms, Average = 0ms "CHERYL net view 127.0.0.1" Ping Targets www.yahoo.com 66.94.230.32 172.16.0.1 Target www.yahoo.com "CHERYL ping www.yahoo.com" Pinging www.yahoo.akadns.net [68.142.226.46] with 32 bytes of data: Reply from 68.142.226.46: bytes=32 time=41ms TTL=53 Reply from 68.142.226.46: bytes=32 time=40ms TTL=53 Reply from 68.142.226.46: bytes=32 time=43ms TTL=53 Reply from 68.142.226.46: bytes=32 time=40ms TTL=53 Ping statistics for 68.142.226.46: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 40ms, Maximum = 43ms, Average = 41ms Target 66.94.230.32 "CHERYL ping 66.94.230.32" Pinging 66.94.230.32 with 32 bytes of data: Reply from 66.94.230.32: bytes=32 time=82ms TTL=49 Reply from 66.94.230.32: bytes=32 time=81ms TTL=49 Reply from 66.94.230.32: bytes=32 time=82ms TTL=49 Reply from 66.94.230.32: bytes=32 time=81ms TTL=49 Ping statistics for 66.94.230.32: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 81ms, Maximum = 82ms, Average = 81ms Target 172.16.0.1 "CHERYL ping 172.16.0.1" Pinging 172.16.0.1 with 32 bytes of data: Reply from 172.16.0.1: bytes=32 time=2ms TTL=255 Reply from 172.16.0.1: bytes=32 time=2ms TTL=255 Reply from 172.16.0.1: bytes=32 time=1ms TTL=255 Reply from 172.16.0.1: bytes=32 time=2ms TTL=255 Ping statistics for 172.16.0.1: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 1ms, Maximum = 2ms, Average = 1ms End diagnosis for CHERYL *************** Case 2 - Norton Internet Security disabled Only the first two of the three errors appear at the command line: System error 5 has occurred. Access is denied. System error 5 has occurred. Access is denied. ***** And here are the results: ***** CDiagnosis V1.33 Start diagnosis for CHERYL Enumerate Shares Share name Resource Remark ---------------------------------------------------------------------------- --- IPC$ Remote IPC print$ C:\WINDOWS\system32\spool\drivers Printer Drivers C$ C:\ Default share ADMIN$ C:\WINDOWS Remote Admin SharedDocs C:\DOCUMENTS AND SETTINGS\ALL USERS\DOCUMENTS ghostscript RPT1: Spooled Ghostscript PDF writer Printer USB001 Spooled hp deskjet 3320 series Printer3 eFax_4_0_Port Spooled eFax 4.0 The command completed successfully. Adhoc Browser View Server Name Remark ---------------------------------------------------------------------------- --- \\CHERYL Laptop Computer \\HOME01 The command completed successfully. Full Targets CHERYL 172.16.1.35 HOME01 172.16.1.33 127.0.0.1 Target CHERYL "CHERYL ping CHERYL" Pinging CHERYL [172.16.1.35] with 32 bytes of data: Reply from 172.16.1.35: bytes=32 time<1ms TTL=128 Reply from 172.16.1.35: bytes=32 time<1ms TTL=128 Reply from 172.16.1.35: bytes=32 time<1ms TTL=128 Reply from 172.16.1.35: bytes=32 time<1ms TTL=128 Ping statistics for 172.16.1.35: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 0ms, Average = 0ms "CHERYL net view CHERYL" Shared resources at CHERYL Laptop Computer Share name Type Used as Comment ---------------------------------------------------------------------------- --- ghostscript Print Ghostscript PDF writer Printer Print hp deskjet 3320 series Printer3 Print eFax 4.0 SharedDocs Disk The command completed successfully. Target 172.16.1.35 "CHERYL ping 172.16.1.35" Pinging 172.16.1.35 with 32 bytes of data: Reply from 172.16.1.35: bytes=32 time<1ms TTL=128 Reply from 172.16.1.35: bytes=32 time<1ms TTL=128 Reply from 172.16.1.35: bytes=32 time<1ms TTL=128 Reply from 172.16.1.35: bytes=32 time<1ms TTL=128 Ping statistics for 172.16.1.35: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 0ms, Average = 0ms "CHERYL net view 172.16.1.35" Shared resources at 172.16.1.35 Laptop Computer Share name Type Used as Comment ---------------------------------------------------------------------------- --- ghostscript Print Ghostscript PDF writer Printer Print hp deskjet 3320 series Printer3 Print eFax 4.0 SharedDocs Disk The command completed successfully. Target HOME01 "CHERYL ping HOME01" Pinging HOME01.gateway.2wire.net [172.16.1.33] with 32 bytes of data: Reply from 172.16.1.33: bytes=32 time=1ms TTL=128 Reply from 172.16.1.33: bytes=32 time=1ms TTL=128 Reply from 172.16.1.33: bytes=32 time=1ms TTL=128 Reply from 172.16.1.33: bytes=32 time=1ms TTL=128 Ping statistics for 172.16.1.33: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 1ms, Maximum = 1ms, Average = 1ms "CHERYL net view HOME01" Target 172.16.1.33 "CHERYL ping 172.16.1.33" Pinging 172.16.1.33 with 32 bytes of data: Reply from 172.16.1.33: bytes=32 time=1ms TTL=128 Reply from 172.16.1.33: bytes=32 time=1ms TTL=128 Reply from 172.16.1.33: bytes=32 time=1ms TTL=128 Reply from 172.16.1.33: bytes=32 time<1ms TTL=128 Ping statistics for 172.16.1.33: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 1ms, Average = 0ms "CHERYL net view 172.16.1.33" Target 127.0.0.1 "CHERYL ping 127.0.0.1" Pinging 127.0.0.1 with 32 bytes of data: Reply from 127.0.0.1: bytes=32 time<1ms TTL=128 Reply from 127.0.0.1: bytes=32 time<1ms TTL=128 Reply from 127.0.0.1: bytes=32 time<1ms TTL=128 Reply from 127.0.0.1: bytes=32 time<1ms TTL=128 Ping statistics for 127.0.0.1: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 0ms, Average = 0ms "CHERYL net view 127.0.0.1" Shared resources at 127.0.0.1 Laptop Computer Share name Type Used as Comment ---------------------------------------------------------------------------- --- ghostscript Print Ghostscript PDF writer Printer Print hp deskjet 3320 series Printer3 Print eFax 4.0 SharedDocs Disk The command completed successfully. Ping Targets www.yahoo.com 66.94.230.32 172.16.0.1 Target www.yahoo.com "CHERYL ping www.yahoo.com" Pinging www.yahoo.akadns.net [68.142.226.44] with 32 bytes of data: Reply from 68.142.226.44: bytes=32 time=41ms TTL=53 Reply from 68.142.226.44: bytes=32 time=41ms TTL=53 Reply from 68.142.226.44: bytes=32 time=41ms TTL=52 Reply from 68.142.226.44: bytes=32 time=40ms TTL=52 Ping statistics for 68.142.226.44: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 40ms, Maximum = 41ms, Average = 40ms Target 66.94.230.32 "CHERYL ping 66.94.230.32" Pinging 66.94.230.32 with 32 bytes of data: Reply from 66.94.230.32: bytes=32 time=82ms TTL=49 Reply from 66.94.230.32: bytes=32 time=83ms TTL=49 Reply from 66.94.230.32: bytes=32 time=82ms TTL=49 Reply from 66.94.230.32: bytes=32 time=81ms TTL=49 Ping statistics for 66.94.230.32: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 81ms, Maximum = 83ms, Average = 82ms Target 172.16.0.1 "CHERYL ping 172.16.0.1" Pinging 172.16.0.1 with 32 bytes of data: Reply from 172.16.0.1: bytes=32 time=1ms TTL=255 Reply from 172.16.0.1: bytes=32 time=1ms TTL=255 Reply from 172.16.0.1: bytes=32 time=2ms TTL=255 Reply from 172.16.0.1: bytes=32 time=2ms TTL=255 Ping statistics for 172.16.0.1: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 1ms, Maximum = 2ms, Average = 1ms End diagnosis for CHERYL Computer #2 (2000) ============== ** note: command window left open with following text: System error 5 has occurred. Access is denied. ** After playing with the firewall on this computer, I was able to discover that the error occurs after the second ping but before the third. CDiagnosis V1.33 Start diagnosis for HOME01 Enumerate Shares Share name Resource Remark ---------------------------------------------------------------------------- --- D$ D:\ Default share print$ C:\WINNT\System32\spool\drivers Printer Drivers C$ C:\ Default share ADMIN$ C:\WINNT Remote Admin IPC$ Remote IPC ABC D:\ABC hp_shared_printer USB001 Spooled hp deskjet 3320 series The command completed successfully. Adhoc Browser View Server Name Remark ---------------------------------------------------------------------------- --- \\CHERYL Laptop Computer \\HOME01 The command completed successfully. Full Targets CHERYL 172.16.1.35 HOME01 172.16.1.33 127.0.0.1 Target CHERYL "HOME01 ping CHERYL" Pinging CHERYL.gateway.2wire.net [172.16.1.35] with 32 bytes of data: Reply from 172.16.1.35: bytes=32 time<10ms TTL=128 Reply from 172.16.1.35: bytes=32 time<10ms TTL=128 Reply from 172.16.1.35: bytes=32 time<10ms TTL=128 Reply from 172.16.1.35: bytes=32 time<10ms TTL=128 Ping statistics for 172.16.1.35: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 0ms, Average = 0ms "HOME01 net view CHERYL" Shared resources at CHERYL Laptop Computer Share name Type Used as Comment ---------------------------------------------------------------------------- --- ghostscript Print Ghostscript PDF writer Printer Print hp deskjet 3320 series Printer3 Print eFax 4.0 SharedDocs Disk The command completed successfully. Target 172.16.1.35 "HOME01 ping 172.16.1.35" Pinging 172.16.1.35 with 32 bytes of data: Reply from 172.16.1.35: bytes=32 time<10ms TTL=128 Reply from 172.16.1.35: bytes=32 time<10ms TTL=128 Reply from 172.16.1.35: bytes=32 time<10ms TTL=128 Reply from 172.16.1.35: bytes=32 time<10ms TTL=128 Ping statistics for 172.16.1.35: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 0ms, Average = 0ms "HOME01 net view 172.16.1.35" Target HOME01 "HOME01 ping HOME01" Pinging HOME01 [172.16.1.33] with 32 bytes of data: Reply from 172.16.1.33: bytes=32 time<10ms TTL=128 Reply from 172.16.1.33: bytes=32 time<10ms TTL=128 Reply from 172.16.1.33: bytes=32 time<10ms TTL=128 Reply from 172.16.1.33: bytes=32 time<10ms TTL=128 Ping statistics for 172.16.1.33: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 0ms, Average = 0ms "HOME01 net view HOME01" Shared resources at HOME01 Share name Type Used as Comment ---------------------------------------------------------------------------- --- ABC Disk hp_shared_printer Print hp deskjet 3320 series The command completed successfully. Target 172.16.1.33 "HOME01 ping 172.16.1.33" Pinging 172.16.1.33 with 32 bytes of data: Reply from 172.16.1.33: bytes=32 time<10ms TTL=128 Reply from 172.16.1.33: bytes=32 time<10ms TTL=128 Reply from 172.16.1.33: bytes=32 time<10ms TTL=128 Reply from 172.16.1.33: bytes=32 time<10ms TTL=128 Ping statistics for 172.16.1.33: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 0ms, Average = 0ms "HOME01 net view 172.16.1.33" Shared resources at 172.16.1.33 Share name Type Used as Comment ---------------------------------------------------------------------------- --- ABC Disk hp_shared_printer Print hp deskjet 3320 series The command completed successfully. Target 127.0.0.1 "HOME01 ping 127.0.0.1" Pinging 127.0.0.1 with 32 bytes of data: Reply from 127.0.0.1: bytes=32 time<10ms TTL=128 Reply from 127.0.0.1: bytes=32 time<10ms TTL=128 Reply from 127.0.0.1: bytes=32 time<10ms TTL=128 Reply from 127.0.0.1: bytes=32 time<10ms TTL=128 Ping statistics for 127.0.0.1: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 0ms, Average = 0ms "HOME01 net view 127.0.0.1" Shared resources at 127.0.0.1 Share name Type Used as Comment ---------------------------------------------------------------------------- --- ABC Disk hp_shared_printer Print hp deskjet 3320 series The command completed successfully. Ping Targets www.yahoo.com 66.94.230.32 172.16.0.1 Target www.yahoo.com "HOME01 ping www.yahoo.com" Pinging www.yahoo.akadns.net [68.142.226.38] with 32 bytes of data: Reply from 68.142.226.38: bytes=32 time=47ms TTL=52 Reply from 68.142.226.38: bytes=32 time=47ms TTL=53 Reply from 68.142.226.38: bytes=32 time=31ms TTL=53 Reply from 68.142.226.38: bytes=32 time=47ms TTL=53 Ping statistics for 68.142.226.38: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 31ms, Maximum = 47ms, Average = 43ms Target 66.94.230.32 "HOME01 ping 66.94.230.32" Pinging 66.94.230.32 with 32 bytes of data: Reply from 66.94.230.32: bytes=32 time=78ms TTL=49 Reply from 66.94.230.32: bytes=32 time=94ms TTL=49 Reply from 66.94.230.32: bytes=32 time=78ms TTL=50 Reply from 66.94.230.32: bytes=32 time=78ms TTL=50 Ping statistics for 66.94.230.32: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 78ms, Maximum = 94ms, Average = 82ms Target 172.16.0.1 "HOME01 ping 172.16.0.1" Pinging 172.16.0.1 with 32 bytes of data: Reply from 172.16.0.1: bytes=32 time=16ms TTL=255 Reply from 172.16.0.1: bytes=32 time<10ms TTL=255 Reply from 172.16.0.1: bytes=32 time<10ms TTL=255 Reply from 172.16.0.1: bytes=32 time<10ms TTL=255 Ping statistics for 172.16.0.1: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 16ms, Average = 4ms End diagnosis for HOME01 |
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#5
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Uninstall Norton.
Go for AVG antivirus. "Cheryl" <bluehausmailbox-news@yah00.remove.com> wrote in message news:e8nxHP5$FHA.4080@TK2MSFTNGP14.phx.gbl... > Well, I've been at this for nearly 12 hours now and have exhausted every > avenue I can think of. I'm hoping someone's seen this before! I am > trying > to set up a home network with 2 PC's: > > #1 - Windows XP Pro SP2 - this one's been around for a while, and it's > currently running Norton Internet Security / NAV > #2 - Windows 2000 Pro SP2 - new to me, clean installation 1 week ago, > currently running ZoneAlarm > > I started on #1 (XP) and set up a workgroup ("HOME") and named the > computer > "CHERYL". I set up sharing for 3 printers and the "Shared Documents" > folder > on this computer. Visibility/security set to "Everyone". > > I went to #2 (2000) and named it "HOME01" and tried to connect to > workgroup > "HOME"... so far, so good. My Network Places -> Computers Near Me -> > Cheryl -> when prompted for my username/password I was able to log in. I > can see files on #1, edit them, drop new files in the shared directory, > etc. > > But here's where my luck turned bad...I shared a folder on the 2000 > machine > (I've tried every sharing combination I can think of... Everyone, Guest, > the > default username/password on the other PC) and shared a printer as well. > I > went back to #1 (XP) and go to My Network Places -> View Workgroup > Computers -> nothing happens. Here's a list of the things I've tried > (plus > more, but this is all I remember at this point!) > > + Search #1 for "computers" by name or IP, and it can't find #2. > > + ping #2 from #1 and #1 from #2 by name and IP -> both work fine > > + #1: net view -> I can see both computers as \\CHERYL and \\HOME01 > > + #1: net view \\HOME01 -- I can see the contents fine: > C:\ . . . >net view \\HOME01\ > . . . > hp_shared_printer Print > SharedDocs Disk > The command completed successfully. > > + #1: But if I try to actually connect to one of these, I get the dreaded > error 53: > net use \\HOME01\SharedDocs * > Type the password for \\HOME01\SharedDocs: > System error 53 has occurred. > The network path was not found. > > So I finally got it simplified to the following experiment: > #2 - Start - Run - \\CHERYL -> opens up the shared directories on the XP > computer just fine > #2 - Start - Run - \\HOME01 (its own name) -> opens up its shared > directories > #1 - Start - Run - \\HOME01 -> error popup: The network path was not > found. > #1 - Start - Run - \\CHERYL (its own name) -> error popup: The network > path > was not found. > This last part really bothers me... why can't the XP machine even see > itself, when the computer across the room can clearly see its shared > contents?? > > + I tried stopping/starting the browser on both machines, to no avail. I > uninstalled and re-installed the network connections on the XP machine > several times, even switching from my wireless card to a USB LAN > connection. > I can see the internet from the XP machine and everything appears normal, > except it doesn't think there are any networked computers connected to it! > > I did some more debugging with browstat.exe on both machines. The only > unusual thing I ran across was the following error message. From either > machine, if I type: > browstat stats \\CHERYL > then I see the error message in reply: > Unable to query browser statistics: 81 > Whereas if I simply type browstat stats, I do get a (non-error) response. > I > can post the complete results if it would be useful. > > Additionally, on #1 when I go to My Network Places -> Add a Network > Place -> > Choose Another Network Location -> Browse, I see the following hierarchy: > + My Network Places > + Entire Network > - Microsoft Terminal Services > - Web Client Network > - My Groups > I don't have anything set up in "My Groups". A friend told me that on his > PC, he sees an entry for "Microsoft Windows Network" (or similar name) > under > "Entire Network"? I definitely don't have anything like that... > > I've tried disabling the two firewall applications and it doesn't appear > to > make any difference...I didn't uninstall, however. I also spent some time > on Chuck's website and tried repairing the LSP/Winsock Layer... I went > through 3 of the 6 fixes and hadn't yet found anything. > > Any ideas? I'm not sure where to look next. This is the first time I've > done this and I was optimistic after I got it working one way this > morning... but this was not how I'd envisioned spending my *entire* day! > > - Cheryl (results of ipconfig /all posted at bottom) > > Computer #1 (XP) > ================= > Windows IP Configuration > > Host Name . . . . . . . . . . . . : CHERYL > Primary Dns Suffix . . . . . . . : > Node Type . . . . . . . . . . . . : Broadcast > IP Routing Enabled. . . . . . . . : No > WINS Proxy Enabled. . . . . . . . : No > DNS Suffix Search List. . . . . . : gateway.2wire.net > > Ethernet adapter Local Area Connection 4: > > Connection-specific DNS Suffix . : gateway.2wire.net > Description . . . . . . . . . . . : 2Wire Gateway USB > Physical Address. . . . . . . . . : 00-0D-72-85-EE-D2 > Dhcp Enabled. . . . . . . . . . . : Yes > Autoconfiguration Enabled . . . . : Yes > IP Address. . . . . . . . . . . . : 172.16.1.35 > Subnet Mask . . . . . . . . . . . : 255.255.0.0 > Default Gateway . . . . . . . . . : 172.16.0.1 > DHCP Server . . . . . . . . . . . : 172.16.0.1 > DNS Servers . . . . . . . . . . . : 172.16.0.1 > Lease Obtained. . . . . . . . . . : Monday, December 12, 2005 > 10:12:49 PM > Lease Expires . . . . . . . . . . : Monday, December 12, 2005 > 11:12:49 PM > > Computer #2 (2000) > ================= > Windows 2000 IP Configuration > > Host Name . . . . . . . . . . . . : HOME01 > Primary DNS Suffix . . . . . . . : > Node Type . . . . . . . . . . . . : Broadcast > IP Routing Enabled. . . . . . . . : No > WINS Proxy Enabled. . . . . . . . : No > DNS Suffix Search List. . . . . . : gateway.2wire.net > > Ethernet adapter Local Area Connection: > > Connection-specific DNS Suffix . : gateway.2wire.net > Description . . . . . . . . . . . : Intel 8255x-based PCI Ethernet > Adapter (10/100) > Physical Address. . . . . . . . . : 00-E0-81-00-65-B3 > DHCP Enabled. . . . . . . . . . . : Yes > Autoconfiguration Enabled . . . . : Yes > IP Address. . . . . . . . . . . . : 172.16.1.33 > Subnet Mask . . . . . . . . . . . : 255.255.0.0 > Default Gateway . . . . . . . . . : 172.16.0.1 > DHCP Server . . . . . . . . . . . : 172.16.0.1 > DNS Servers . . . . . . . . . . . : 172.16.0.1 > Lease Obtained. . . . . . . . . . : Monday, December 12, 2005 > 10:03:12 PM > Lease Expires . . . . . . . . . . : Monday, December 12, 2005 > 11:03:12 PM > > |
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#6
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On Tue, 13 Dec 2005 00:12:21 -0800, "Cheryl"
<bluehausmailbox-news@yah00.remove.com> wrote: > >"Chuck" <none@example.net> wrote in message >news:5dgsp1dc4j00fnrq3dp1gqh4ivkatcq1gd@4ax.com.. . >> On Mon, 12 Dec 2005 22:20:13 -0800, "Cheryl" >> <> wrote: >> >> >Well, I've been at this for nearly 12 hours now and have exhausted every >> >avenue I can think of. I'm hoping someone's seen this before! I am >trying >> >to set up a home network with 2 PC's: >> > >> >#1 - Windows XP Pro SP2 - this one's been around for a while, and it's >> >currently running Norton Internet Security / NAV >> >#2 - Windows 2000 Pro SP2 - new to me, clean installation 1 week ago, >> >currently running ZoneAlarm >> > >> >I started on #1 (XP) and set up a workgroup ("HOME") and named the >computer >> >"CHERYL". I set up sharing for 3 printers and the "Shared Documents" >folder >> >on this computer. Visibility/security set to "Everyone". >> > >> >I went to #2 (2000) and named it "HOME01" and tried to connect to >workgroup >> >"HOME"... so far, so good. My Network Places -> Computers Near Me -> >> >Cheryl -> when prompted for my username/password I was able to log in. I >> >can see files on #1, edit them, drop new files in the shared directory, >etc. >> > >> >But here's where my luck turned bad...I shared a folder on the 2000 >machine >> >(I've tried every sharing combination I can think of... Everyone, Guest, >the >> >default username/password on the other PC) and shared a printer as well. >I >> >went back to #1 (XP) and go to My Network Places -> View Workgroup >> >Computers -> nothing happens. Here's a list of the things I've tried >(plus >> >more, but this is all I remember at this point!) >> > >> >+ Search #1 for "computers" by name or IP, and it can't find #2. >> > >> >+ ping #2 from #1 and #1 from #2 by name and IP -> both work fine >> > >> >+ #1: net view -> I can see both computers as \\CHERYL and \\HOME01 >> > >> >+ #1: net view \\HOME01 -- I can see the contents fine: >> >C:\ . . . >net view \\HOME01\ >> >. . . >> >hp_shared_printer Print >> >SharedDocs Disk >> >The command completed successfully. >> > >> >+ #1: But if I try to actually connect to one of these, I get the dreaded >> >error 53: >> >net use \\HOME01\SharedDocs * >> >Type the password for \\HOME01\SharedDocs: >> >System error 53 has occurred. >> >The network path was not found. >> > >> >So I finally got it simplified to the following experiment: >> >#2 - Start - Run - \\CHERYL -> opens up the shared directories on the >XP >> >computer just fine >> >#2 - Start - Run - \\HOME01 (its own name) -> opens up its shared >> >directories >> >#1 - Start - Run - \\HOME01 -> error popup: The network path was not >found. >> >#1 - Start - Run - \\CHERYL (its own name) -> error popup: The network >path >> >was not found. >> >This last part really bothers me... why can't the XP machine even see >> >itself, when the computer across the room can clearly see its shared >> >contents?? >> > >> >+ I tried stopping/starting the browser on both machines, to no avail. I >> >uninstalled and re-installed the network connections on the XP machine >> >several times, even switching from my wireless card to a USB LAN >connection. >> >I can see the internet from the XP machine and everything appears normal, >> >except it doesn't think there are any networked computers connected to >it! >> > >> >I did some more debugging with browstat.exe on both machines. The only >> >unusual thing I ran across was the following error message. From either >> >machine, if I type: >> > browstat stats \\CHERYL >> >then I see the error message in reply: >> > Unable to query browser statistics: 81 >> >Whereas if I simply type browstat stats, I do get a (non-error) response. >I >> >can post the complete results if it would be useful. >> > >> >Additionally, on #1 when I go to My Network Places -> Add a Network >Place -> >> >Choose Another Network Location -> Browse, I see the following hierarchy: >> >+ My Network Places >> > + Entire Network >> > - Microsoft Terminal Services >> > - Web Client Network >> > - My Groups >> >I don't have anything set up in "My Groups". A friend told me that on >his >> >PC, he sees an entry for "Microsoft Windows Network" (or similar name) >under >> >"Entire Network"? I definitely don't have anything like that... >> > >> >I've tried disabling the two firewall applications and it doesn't appear >to >> >make any difference...I didn't uninstall, however. I also spent some >time >> >on Chuck's website and tried repairing the LSP/Winsock Layer... I went >> >through 3 of the 6 fixes and hadn't yet found anything. >> > >> >Any ideas? I'm not sure where to look next. This is the first time I've >> >done this and I was optimistic after I got it working one way this >> >morning... but this was not how I'd envisioned spending my *entire* day! >> > >> >- Cheryl (results of ipconfig /all posted at bottom) >> > >> >Computer #1 (XP) >> >================= >> >Windows IP Configuration >> > >> > Host Name . . . . . . . . . . . . : CHERYL >> > Primary Dns Suffix . . . . . . . : >> > Node Type . . . . . . . . . . . . : Broadcast >> > IP Routing Enabled. . . . . . . . : No >> > WINS Proxy Enabled. . . . . . . . : No >> > DNS Suffix Search List. . . . . . : gateway.2wire.net >> > >> >Ethernet adapter Local Area Connection 4: >> > >> > Connection-specific DNS Suffix . : gateway.2wire.net >> > Description . . . . . . . . . . . : 2Wire Gateway USB >> > Physical Address. . . . . . . . . : 00-0D-72-85-EE-D2 >> > Dhcp Enabled. . . . . . . . . . . : Yes >> > Autoconfiguration Enabled . . . . : Yes >> > IP Address. . . . . . . . . . . . : 172.16.1.35 >> > Subnet Mask . . . . . . . . . . . : 255.255.0.0 >> > Default Gateway . . . . . . . . . : 172.16.0.1 >> > DHCP Server . . . . . . . . . . . : 172.16.0.1 >> > DNS Servers . . . . . . . . . . . : 172.16.0.1 >> > Lease Obtained. . . . . . . . . . : Monday, December 12, 2005 >> >10:12:49 PM >> > Lease Expires . . . . . . . . . . : Monday, December 12, 2005 >> >11:12:49 PM >> > >> >Computer #2 (2000) >> >================= >> >Windows 2000 IP Configuration >> > >> > Host Name . . . . . . . . . . . . : HOME01 >> > Primary DNS Suffix . . . . . . . : >> > Node Type . . . . . . . . . . . . : Broadcast >> > IP Routing Enabled. . . . . . . . : No >> > WINS Proxy Enabled. . . . . . . . : No >> > DNS Suffix Search List. . . . . . : gateway.2wire.net >> > >> >Ethernet adapter Local Area Connection: >> > >> > Connection-specific DNS Suffix . : gateway.2wire.net >> > Description . . . . . . . . . . . : Intel 8255x-based PCI >Ethernet >> >Adapter (10/100) >> > Physical Address. . . . . . . . . : 00-E0-81-00-65-B3 >> > DHCP Enabled. . . . . . . . . . . : Yes >> > Autoconfiguration Enabled . . . . : Yes >> > IP Address. . . . . . . . . . . . : 172.16.1.33 >> > Subnet Mask . . . . . . . . . . . : 255.255.0.0 >> > Default Gateway . . . . . . . . . : 172.16.0.1 >> > DHCP Server . . . . . . . . . . . : 172.16.0.1 >> > DNS Servers . . . . . . . . . . . : 172.16.0.1 >> > Lease Obtained. . . . . . . . . . : Monday, December 12, 2005 >> >10:03:12 PM >> > Lease Expires . . . . . . . . . . : Monday, December 12, 2005 >> >11:03:12 PM >> >> Cheryl, >> >> If both computers are connected, and both computers have "Node Type . . . >. . . >> . . . . . . : Broadcast", the most likely problem is a misconfigured or >> overlooked firewall. That's not the only possibility, just the most >likely. >> ><http://nitecruzr.blogspot.com/2005/0...-name-not-foun >d.html> >> >http://nitecruzr.blogspot.com/2005/0...name-not-found >.html >> >> The diagnostics needed is "browstat status", not "browstat stats". >Precisely >> "browstat status", please. And yes, from both computers. >> >> Next, let's look at the scope of the problem. <SNIP> >Thanks for your help!! Here's the info you asked for (plus some additional >info... I occasionally got different results with Norton Internet Security >disabled vs. enabled, but neither was error-free). > >Results of browstat status: > >Computer #1 (XP) >============== >This one is giving different results than it was 1-1/2 hours ago... I've >done two things in the meantime: >(1) Disabling/re-enabling the firewalls on both machines a number of times. >(2) I removed the second administrator from the 2000 machine and renamed the >default "Administrator" to the name I just deleted and set the password to >match. > >*** 1-1-2/ hours ago *** >C:\Program Files\Support Tools>browstat status > >Status for domain HOME on transport >\Device\NetBT_Tcpip_{04810707-F0AA-4FFC-AE53 >-32BD0FB17C35} > Browsing is active on domain. > Master browser name is: HOME01 > Master browser is running build 2195 > 2 backup servers retrieved from master HOME01 > \\HOME01 > \\CHERYL > There are 2 servers in domain HOME on transport >\Device\NetBT_Tcpip_{0481070 >7-F0AA-4FFC-AE53-32BD0FB17C35} > There are 1 domains in domain HOME on transport >\Device\NetBT_Tcpip_{0481070 >7-F0AA-4FFC-AE53-32BD0FB17C35} > >*** now *** >C:\Program Files\Support Tools>browstat status > >Status for domain HOME on transport >\Device\NetBT_Tcpip_{04810707-F0AA-4FFC-AE53 >-32BD0FB17C35} > Browsing is active on domain. > Master browser name is: HOME01 >Could not connect to registry, error = 5 Unable to determine build of >browser master: 5 > Unable to determine server information for browser master: 5 > 2 backup servers retrieved from master HOME01 > \\HOME01 > \\CHERYL > There are 2 servers in domain HOME on transport >\Device\NetBT_Tcpip_{04810707-F0AA-4FFC-AE53-32BD0FB17C35} > There are 1 domains in domain HOME on transport >\Device\NetBT_Tcpip_{04810707-F0AA-4FFC-AE53-32BD0FB17C35} > >Computer #2 (2000) >============== >D:\ABC>browstat status > >Status for domain HOME on transport >\Device\NetBT_Tcpip_{CCA86E15-6273-439A-A844-BC0DB0B92771} > Browsing is active on domain. > Master browser name is: HOME01 > Master browser is running build 2195 > 2 backup servers retrieved from master HOME01 > \\CHERYL > \\HOME01 > There are 2 servers in domain HOME on transport >\Device\NetBT_Tcpip_{CCA86E15-6273-439A-A844-BC0DB0B92771} > There are 1 domains in domain HOME on transport >\Device\NetBT_Tcpip_{CCA86E15-6273-439A-A844-BC0DB0B92771} > >Results of cdiag program: > >Computer #1 (XP) >============== >This gets interesting... >Case #1 - Norton Internet Security is enabled >I get the following errors at the command prompt while the program runs: > >System error 5 has occurred. >Access is denied. > >System error 5 has occurred. >Access is denied. > >System error 53 has occurred. >The network path was not found. > >***** >Here are the results of the program: >**** <SNIP> Cheryl, Well, to start, if you're going to play with the Windows 2000 computer administrator, and it's the master browser, you should expect an "error = 5" when trying to access its registry. Do you have Norton Internet Security on both computers? Disabling NIS is a known problem. <http://nitecruzr.blogspot.com/2005/05/your-personal-firewall-can-either-help.html> http://nitecruzr.blogspot.com/2005/0...ther-help.html This almost has to be either a personal firewall, or LSP / Winsock, problem. Let's start with NIS. -- Cheers, Chuck, MS-MVP [Windows - Networking] http://nitecruzr.blogspot.com/ Paranoia is not a problem, when it's a normal response from experience. My email is AT DOT actual address pchuck mvps org. |