Working with a new Asus A8V d/l system with networking and internet access
initially working fine. During a reinstallation of some software a system
restart was required and suddenly networking and internet access were
unavailable. No restore points work. When I try to repair the network
connection I get a message that TCP/IP cannot be queried. When I try to run
"Cmd" then "ipconfig/release" I am given the message " An internal error
occurred : The request is not supported Please contact Microsoft Product
Services for further help" "Additional information : Unable to query host
name".

Running the Home networking wizard again to establish Computer Name and
Workgroupd does not resolve this, neither does removing and subsequently
re-installing Windows Networking Services through Add/Remove Windows
components.

I was originally working with the built in motherboard networking
connection, and suspected a hardware problem, but exactly the same symptoms
occur with a new Belkin PCI network card and with a USB wireless networking
adapter (one at a time). The network hub etc have been tested and are fully
linked and operational, so the problem must presumably lie with the
networking configuration on my new computer. It is running Windows XP SP2
MCE 2005 with all updates current to just before Christmas.

Any ideas to help resolve this would be much appreciated.
DaveJ

In article <317869F6-828B-44F2-831D-62BDA4B1619E@microsoft.com>,
"DaveJ" <DaveJ@discussions.microsoft.com> wrote:
>Working with a new Asus A8V d/l system with networking and internet access
>initially working fine. During a reinstallation of some software a system
>restart was required and suddenly networking and internet access were
>unavailable. No restore points work. When I try to repair the network
>connection I get a message that TCP/IP cannot be queried. When I try to run
>"Cmd" then "ipconfig/release" I am given the message " An internal error
>occurred : The request is not supported Please contact Microsoft Product
>Services for further help" "Additional information : Unable to query host
>name".
>
>Running the Home networking wizard again to establish Computer Name and
>Workgroupd does not resolve this, neither does removing and subsequently
>re-installing Windows Networking Services through Add/Remove Windows
>components.
>
>I was originally working with the built in motherboard networking
>connection, and suspected a hardware problem, but exactly the same symptoms
>occur with a new Belkin PCI network card and with a USB wireless networking
>adapter (one at a time). The network hub etc have been tested and are fully
>linked and operational, so the problem must presumably lie with the
>networking configuration on my new computer. It is running Windows XP SP2
>MCE 2005 with all updates current to just before Christmas.
>
>Any ideas to help resolve this would be much appreciated.
>DaveJ

Type this line at a command prompt to reset the TCP/IP stack, then
reboot:

netsh winsock reset catalog
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com

Thanks Steve :

I note at
http://www.microsoft.com/resources/d...-us/netsh.mspx
that this command is stated as valid for Windows Server 2003 Sp1. Is it
also valid for Windows XP MCE 2005 with SP2 ? (not at home right now so can't
try this until this evening). Possibly an issue with MS Antispyware beta ?

DaveJ

"Steve Winograd [MVP]" wrote:

> In article <317869F6-828B-44F2-831D-62BDA4B1619E@microsoft.com>,
> "DaveJ" <DaveJ@discussions.microsoft.com> wrote:
> >Working with a new Asus A8V d/l system with networking and internet access
> >initially working fine. During a reinstallation of some software a system
> >restart was required and suddenly networking and internet access were
> >unavailable. No restore points work. When I try to repair the network
> >connection I get a message that TCP/IP cannot be queried. When I try to run
> >"Cmd" then "ipconfig/release" I am given the message " An internal error
> >occurred : The request is not supported Please contact Microsoft Product
> >Services for further help" "Additional information : Unable to query host
> >name".
> >
> >Running the Home networking wizard again to establish Computer Name and
> >Workgroupd does not resolve this, neither does removing and subsequently
> >re-installing Windows Networking Services through Add/Remove Windows
> >components.
> >
> >I was originally working with the built in motherboard networking
> >connection, and suspected a hardware problem, but exactly the same symptoms
> >occur with a new Belkin PCI network card and with a USB wireless networking
> >adapter (one at a time). The network hub etc have been tested and are fully
> >linked and operational, so the problem must presumably lie with the
> >networking configuration on my new computer. It is running Windows XP SP2
> >MCE 2005 with all updates current to just before Christmas.
> >
> >Any ideas to help resolve this would be much appreciated.
> >DaveJ
>
> Type this line at a command prompt to reset the TCP/IP stack, then
> reboot:
>
> netsh winsock reset catalog
> --
> Best Wishes,
> Steve Winograd, MS-MVP (Windows Networking)
>
> Please post any reply as a follow-up message in the news group
> for everyone to see. I'm sorry, but I don't answer questions
> addressed directly to me in E-mail or news groups.
>
> Microsoft Most Valuable Professional Program
> http://mvp.support.microsoft.com
>

In article <600EF519-3683-4871-B731-E140857CEAB4@microsoft.com>,
"DaveJ" <DaveJ@discussions.microsoft.com> wrote:
>"Steve Winograd [MVP]" wrote:
>
>> In article <317869F6-828B-44F2-831D-62BDA4B1619E@microsoft.com>,
>> "DaveJ" <DaveJ@discussions.microsoft.com> wrote:
>> >Working with a new Asus A8V d/l system with networking and internet access
>> >initially working fine. During a reinstallation of some software a system
>> >restart was required and suddenly networking and internet access were
>> >unavailable. No restore points work. When I try to repair the network
>> >connection I get a message that TCP/IP cannot be queried. When I try to run
>> >"Cmd" then "ipconfig/release" I am given the message " An internal error
>> >occurred : The request is not supported Please contact Microsoft Product
>> >Services for further help" "Additional information : Unable to query host
>> >name".
>> >
>> >Running the Home networking wizard again to establish Computer Name and
>> >Workgroupd does not resolve this, neither does removing and subsequently
>> >re-installing Windows Networking Services through Add/Remove Windows
>> >components.
>> >
>> >I was originally working with the built in motherboard networking
>> >connection, and suspected a hardware problem, but exactly the same symptoms
>> >occur with a new Belkin PCI network card and with a USB wireless networking
>> >adapter (one at a time). The network hub etc have been tested and are fully
>> >linked and operational, so the problem must presumably lie with the
>> >networking configuration on my new computer. It is running Windows XP SP2
>> >MCE 2005 with all updates current to just before Christmas.
>> >
>> >Any ideas to help resolve this would be much appreciated.
>> >DaveJ
>>
>> Type this line at a command prompt to reset the TCP/IP stack, then
>> reboot:
>>
>> netsh winsock reset catalog
>
>Thanks Steve :
>
>I note at
>http://www.microsoft.com/resources/d...-us/netsh.mspx
> that this command is stated as valid for Windows Server 2003 Sp1. Is it
>also valid for Windows XP MCE 2005 with SP2 ? (not at home right now so can't
>try this until this evening). Possibly an issue with MS Antispyware beta ?
>
>DaveJ

You're welcome, DaveJ. I don't have access to MCE 2005, but I believe
that it uses the same TCP/IP stack as XP.

The best way to find out if the command is valid is to try it and see.
It will either work, or give an error message saying that it isn't
recognized.

Removing spyware can cause TCP/IP stack corruption if a removed
program had created an entry in the LSP chain. The "netsh" command
that I gave repairs the LSP chain. Please see this Microsoft
Knowledge Base article:

After you run Microsoft Windows AntiSpyware (Beta), you have
network-related problems, or you receive an error message
http://support.microsoft.com/kb/892350/en-us
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com