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  #1  
Old 01-05-2006, 02:52 AM
elaine r
 
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anybody help me,my pc will only go onto the internet if i disable my
norton anti virus anybody know why and how i can sort it?


--
elaine r
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  #2  
Old 01-05-2006, 02:52 AM
Malke
 
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Default Re: help

elaine r wrote:

>
> anybody help me,my pc will only go onto the internet if i disable my
> norton anti virus anybody know why and how i can sort it?
>
>

What is the malware/virus status of the computer? Be sure it is clean:
http://www.elephantboycomputers.com/...moving_Malware

Do you have two firewalls running? What changed between the time things
worked and the time they didn't? How do you connect to the Internet?

You haven't provided enough information to get focused troubleshooting.
Here is a link explaining what kind of details you should provide in
your newsgroup post so people can help you:
http://www.dts-l.org/goodpost.htm

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
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  #3  
Old 01-05-2006, 02:52 AM
ras
 
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Default Re: help

Is Norton Internet Security actually what you are closing? If this is the
case then there is a setting that needs to be changed.


"elaine r" <elaine.r.1ws8ts@pcbanter.net> wrote in message
news:elaine.r.1ws8ts@pcbanter.net...
>
> anybody help me,my pc will only go onto the internet if i disable my
> norton anti virus anybody know why and how i can sort it?
>
>
> --
> elaine r



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