speedstream modem task ID. #106958154

The techs feel that they can better assist me on this format, so I
hope they are listening.
I am a new DSL subscriber and have had this modem for about 70 days,
the problem is that I am having to do a power cycle on it almost
everyday to reestablish connection. My question is how can I get it
replaced?

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Where did you get it?? If from an ISP, call them. If you bought it with a
warranty, take it back or send in for repair.
"jseveniron" <UseLinkToEmail@WindowsForumz.com> wrote in message
news:3_1447803_2dd4b414f46e9a5428e148555ad47ab7@wi ndowsforumz.com...
> The techs feel that they can better assist me on this format, so I
> hope they are listening.
> I am a new DSL subscriber and have had this modem for about 70 days,
> the problem is that I am having to do a power cycle on it almost
> everyday to reestablish connection. My question is how can I get it
> replaced?
>
> --
> Posted using the http://www.windowsforumz.com interface, at author's
> request
> Articles individually checked for conformance to usenet standards
> Topic URL:
> http://www.windowsforumz.com/New-Use...ict431328.html
> Visit Topic URL to contact author (reg. req'd). Report abuse:
> http://www.windowsforumz.com/eform.php?p=1447803

"jseveniron" wrote:
> The techs feel that they can better assist me on this format,
> so I hope they are listening.
> I am a new DSL subscriber and have had this modem for about 70
> days, the problem is that I am having to do a power cycle on
> it almost everyday to reestablish connection. My question is
> how can I get it replaced?

yes, it came from an "ISP", but did you ever try to call customer
service? I have yet to talk to a real person. I’m seriously thinking
about stopping one of their service trucks and asking them for a
number. What else is there to do?

just out of curiosity, who is your ISP?

--
Have a great day!

-Tony Norman

"jseveniron" <DoNotEmail@WindowsForumz.com> wrote in message
news:3_1448600_d83a37f3a76693ceca6fdf3e51c3e0cc@wi ndowsforumz.com...
> "jseveniron" wrote:
> > The techs feel that they can better assist me on this format,
> > so I hope they are listening.
> > I am a new DSL subscriber and have had this modem for about 70
> > days, the problem is that I am having to do a power cycle on
> > it almost everyday to reestablish connection. My question is
> > how can I get it replaced?
>
> yes, it came from an "ISP", but did you ever try to call customer
> service? I have yet to talk to a real person. Iâ?Tm seriously thinking
> about stopping one of their service trucks and asking them for a
> number. What else is there to do?

In
news:3_1448600_d83a37f3a76693ceca6fdf3e51c3e0cc@wi ndowsforumz.com,
jseveniron <DoNotEmail@WindowsForumz.com> typed:

> "jseveniron" wrote:
>> The techs feel that they can better assist me on this format,
>> so I hope they are listening.
>> I am a new DSL subscriber and have had this modem for about 70
>> days, the problem is that I am having to do a power cycle on
>> it almost everyday to reestablish connection. My question is
>> how can I get it replaced?
>
> yes, it came from an "ISP", but did you ever try to call
> customer
> service? I have yet to talk to a real person. I’m seriously
> thinking
> about stopping one of their service trucks and asking them for
> a
> number. What else is there to do?


I don't know who your ISP is, but if you can't get to talk to a
real person when you call them, I would seriously consider
switching ISPs. You're getting very poor service.

--
Ken Blake - Microsoft MVP Windows: Shell/User
Please reply to the newsgroup

"" wrote:
> In
> news:3_1448600_d83a37f3a76693ceca6fdf3e51c3e0cc@wi ndowsforumz.com,
> jseveniron <DoNotEmail@WindowsForumz.com> typed:
>
> > "jseveniron" wrote:
> >> The techs feel that they can better assist me on this
> format,
> >> so I hope they are listening.
> >> I am a new DSL subscriber and have had this modem for about
> 70
> >> days, the problem is that I am having to do a power cycle
> on
> >> it almost everyday to reestablish connection. My question
> is
> >> how can I get it replaced?
> >
> > yes, it came from an "ISP", but did you ever try to call
> > customer
> > service? I have yet to talk to a real person. I’m
> seriously
> > thinking
> > about stopping one of their service trucks and asking them
> for
> > a
> > number. What else is there to do?
>
>
> I don't know who your ISP is, but if you can't get to talk to
> a
> real person when you call them, I would seriously consider
> switching ISPs. You're getting very poor service.
>
> --
> Ken Blake - Microsoft MVP Windows: Shell/User
> Please reply to the newsgroup

Would you believe it if I told you that you can actually ask one of
the service people for a number and he would give you one. I actually
got to talk to a real person and was able to arrange and exchange.
I’m still amazed.

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