Help please ! My new computer crashes 2-3 times a day with this
message:

Error signature
BCCode:9c BCP1: 0000004 BCP2: 80545FF0
BCP3: B2000000 BCP4: 00070F0F
OSVer: 5_1_2600 SP: 2_0 Product 256_1

Does anyone know what this means ?
--
Sarah Ereira

Sarah Ereira wrote:

> Help please ! My new computer crashes 2-3 times a day with this
> message:
>
> Error signature
> BCCode:9c BCP1: 0000004 BCP2: 80545FF0
> BCP3: B2000000 BCP4: 00070F0F
> OSVer: 5_1_2600 SP: 2_0 Product 256_1
>
> Does anyone know what this means ?

Set your computer to not automatically reboot on failure by going to the
System applet (Control Panel)>Advanced>Startup and Recovery>Settings
and under System Failure uncheck "Automatically Restart". This should
give you the full Stop Error which you can research here:

http://www.aumha.org/win5/kbestop.htm

What changed between the time things worked and the time they didn't?
Did you update your video card drivers? If so, roll them back:
How to Roll Back a Device Driver - http://tinyurl.com/86yb6

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

In message <#AOBaDA0FHA.460@TK2MSFTNGP15.phx.gbl>, Malke
<notreally@invalid.com> writes
>Sarah Ereira wrote:
>
>> Help please ! My new computer crashes 2-3 times a day with this
>> message:
>>
>> Error signature
>> BCCode:9c BCP1: 0000004 BCP2: 80545FF0
>> BCP3: B2000000 BCP4: 00070F0F
>> OSVer: 5_1_2600 SP: 2_0 Product 256_1
>>
>> Does anyone know what this means ?
>
>Set your computer to not automatically reboot on failure by going to the
>System applet (Control Panel)>Advanced>Startup and Recovery>Settings
>and under System Failure uncheck "Automatically Restart". This should
>give you the full Stop Error which you can research here:
>
>http://www.aumha.org/win5/kbestop.htm
>
>What changed between the time things worked and the time they didn't?
>Did you update your video card drivers? If so, roll them back:
>How to Roll Back a Device Driver - http://tinyurl.com/86yb6
>
>Malke

Thank you - this is very helpful. ATB, Sarah

--
Sarah Ereira