I bought my computer a couple of months ago. Because of recent blackouts ,
microprocessor has been damaged. Technical support installed a new processor
( doing system restoration before). After installing a new processor Windows
is not working properly, I constantly get a message SYSTEM WILL SHUTDOWN AND
RESTART and/or with opening new windows, it freezes. What should I do?
thank you

Try opening event viewer,chk the events/warnings posted.What caused the
processor to fail,usually its heat,usually other components would get damaged
at the same time,try warranting the board also....

"Maggie" wrote:

> I bought my computer a couple of months ago. Because of recent blackouts ,
> microprocessor has been damaged. Technical support installed a new processor
> ( doing system restoration before). After installing a new processor Windows
> is not working properly, I constantly get a message SYSTEM WILL SHUTDOWN AND
> RESTART and/or with opening new windows, it freezes. What should I do?
> thank you

Is there a specific counting ,in 60 sec....?
Are you sure your computer is malware-free.

If you are not ,check with that:

@ Ad-Aware SE Personal
http://www.lavasoftusa.com/software/adaware


http://www.pandasoftware.com/product..._principal.htm
Panda Software free Active Scan,where you can check your
PC for ALL TYPES of security threats and clean viruses and worms


http://www.microsoft.com/malwareremove
Microsoft Windows Malware Removal Tool


If there is a malware you can post what was found.
Is there isn't, contact these technical support or other IT guys who yoy
trust and they would probably help.


Panda_man
" Let's beat malware black and blue "
" No new epidemics of all kind of malware -> Panda TruPrevent "



"Maggie" wrote:

> I bought my computer a couple of months ago. Because of recent blackouts ,
> microprocessor has been damaged. Technical support installed a new processor
> ( doing system restoration before). After installing a new processor Windows
> is not working properly, I constantly get a message SYSTEM WILL SHUTDOWN AND
> RESTART and/or with opening new windows, it freezes. What should I do?
> thank you

Hi,

You may find a solution to the shutdown issue here:
Windows XP Shutdown Troubleshooter
http://www.aumha.org/win5/a/shtdwnxp.php

--
Regards,
Bert Kinney MS-MVP Shell/User
http://bertk.mvps.org


Maggie wrote:
> I bought my computer a couple of months ago. Because of recent
> blackouts , microprocessor has been damaged. Technical support
> installed a new processor ( doing system restoration before). After
> installing a new processor Windows is not working properly, I
> constantly get a message SYSTEM WILL SHUTDOWN AND RESTART and/or with
> opening new windows, it freezes. What should I do? thank you