All of a sudden, when I power up my computer (XP), I get the XP logo
page, then the blue page for a password, my wallpaper appears...but
then the machine just freezes. Nothing else loads, nothing works,
nothing. I have to push the power button and hold it to kill the
machine.....restart...then it usually starts ok, but slowly.

PLEASE HELP!!! What could the problem(s) be? I have Norton Internet
Security, so I doubt its a virus.


--
ORTexan

ORTexan wrote:

>
> All of a sudden, when I power up my computer (XP), I get the XP logo
> page, then the blue page for a password, my wallpaper appears...but
> then the machine just freezes. Nothing else loads, nothing works,
> nothing. I have to push the power button and hold it to kill the
> machine.....restart...then it usually starts ok, but slowly.
>
> PLEASE HELP!!! What could the problem(s) be? I have Norton Internet
> Security, so I doubt its a virus.
>
>
This isn't really enough information to give you focused
troubleshooting. Things to check:

1. Can you get into Safe Mode?
2. Does the lockup only happen with one user account?
3. What are the computer specs? This problem could be caused by hardware
or bad drivers.
4. What changed between the time things worked and the time they didn't?

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

I can get into the computer in regular mode....just seems to take an
extra try to do it. Dont know the specs of the machine. Its not that
old though.

One thing that changed...was trying to get my phone to connect to the
pc via a cable, didnt work. Other forums were saying I needed driver
updates to get it to work (never did). Could be the issue. I've tried
to do restores though...doesnt seem to fix anything.


Malke Wrote:
> ORTexan wrote:
>
>
> All of a sudden, when I power up my computer (XP), I get the XP logo
> page, then the blue page for a password, my wallpaper appears...but
> then the machine just freezes. Nothing else loads, nothing works,
> nothing. I have to push the power button and hold it to kill the
> machine.....restart...then it usually starts ok, but slowly.
>
> PLEASE HELP!!! What could the problem(s) be? I have Norton Internet
> Security, so I doubt its a virus.
>
>
> This isn't really enough information to give you focused
> troubleshooting. Things to check:
>
> 1. Can you get into Safe Mode?
> 2. Does the lockup only happen with one user account?
> 3. What are the computer specs? This problem could be caused by
> hardware
> or bad drivers.
> 4. What changed between the time things worked and the time they
> didn't?
>
> Malke
> --
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic!"
> MS-MVP Windows - Shell/User


--
ORTexan

ORTexan wrote:

>
> I can get into the computer in regular mode....just seems to take an
> extra try to do it. Dont know the specs of the machine. Its not that
> old though.
>
> One thing that changed...was trying to get my phone to connect to the
> pc via a cable, didnt work. Other forums were saying I needed driver
> updates to get it to work (never did). Could be the issue. I've
> tried to do restores though...doesnt seem to fix anything.
>
>
Let's take one thing at a time. When you say "just seems to take an
extra try" I'm assuming you mean that you start the machine, it
freezes, then you shut it off and start again and it now runs. If this
is the case, then your power supply is probably dying. It doesn't have
enough "juice" to get the hard drive all the way up so you can boot
Windows. On subsequent starts, the hard drive has enough momentum to
get the spin going to where it can boot Windows. This is easily
troubleshot/fixed by swapping out the power supply for a known-working
one.

You may have other issues, but again - you haven't provided any details
about your computer, what changed, etc. You might want to go to this
link to see how to write a good newsgroup post:
http://www.dts-l.org/goodpost.htm

That link will give you an idea of the kind of information you should
put in your post so people can give you accurate and useful help.
Remember that we cannot see your computer and therefore you must be
descriptive.

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

I can start it in the Safe Mode just fine....so I guess that rules out
the power supply.

The only thing that changed recently was I was trying to get a cell
phone to connect to my pc via a cable...and people recommended updating
drivers for modems or something to get it to work. That was the only
recent tinkering that was done.

What else do you need to know about my machine to help? Its running
Win XP and I am on cable internet. Thanks.


--
ORTexan

ORTexan wrote:

>
> I can start it in the Safe Mode just fine....so I guess that rules out
> the power supply.
>
> The only thing that changed recently was I was trying to get a cell
> phone to connect to my pc via a cable...and people recommended
> updating
> drivers for modems or something to get it to work. That was the only
> recent tinkering that was done.
>
> What else do you need to know about my machine to help? Its running
> Win XP and I am on cable internet. Thanks.
>
>
Do a System Restore to before you made the changes.
Start>Programs>Accessories>System Tools>System Restore

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

The system restore was the first thing I tried. DIdnt work.


--
ORTexan