I'm having a big problem using Control Panel.

Whenever I click on something in the control panel, I get a message that
Windows Explorer has encountered a problem and needs to close. It happens
all the time, which makes doing anything with the control panel useless.
When I click on the message, it says something about ntdll.dll...

Any help, please?

Helen

Gaga6 wrote:

> I'm having a big problem using Control Panel.
>
> Whenever I click on something in the control panel, I get a message
> that
> Windows Explorer has encountered a problem and needs to close. It
> happens all the time, which makes doing anything with the control
> panel useless. When I click on the message, it says something about
> ntdll.dll...
>
> Any help, please?
>
> Helen

Try this MS Knowledge Base article:

You receive an "Error occurred while Windows was working with the
Control Panel file" error message when you open Control Panel in
Windows XP SP2 -
http://support.microsoft.com/default...b;en-us;892890

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

Did what the knowledge base article said. It said to remove Visual IP
InSight from the list of programs. I don't have that on the list.

Any other suggestions?

Thanks,
Helen

"Malke" <notreally@invalid.invalid> wrote in message
news:%23rKyJuZ4FHA.252@TK2MSFTNGP15.phx.gbl...
> Gaga6 wrote:
>
>> I'm having a big problem using Control Panel.
>>
>> Whenever I click on something in the control panel, I get a message
>> that
>> Windows Explorer has encountered a problem and needs to close. It
>> happens all the time, which makes doing anything with the control
>> panel useless. When I click on the message, it says something about
>> ntdll.dll...
>>
>> Any help, please?
>>
>> Helen
>
> Try this MS Knowledge Base article:
>
> You receive an "Error occurred while Windows was working with the
> Control Panel file" error message when you open Control Panel in
> Windows XP SP2 -
> http://support.microsoft.com/default...b;en-us;892890
>
> Malke
> --
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic!"
> MS-MVP Windows - Shell/User

How about supplying the exact error message?

....Alan
--
Alan Edwards, MS MVP Windows - Internet Explorer
http://dts-l.org/index.html

On Fri, 4 Nov 2005 13:47:59 -0500, "Gaga6"
<hel3ngaga6hwNOSPAM@optonline.net> wrote:

>I'm having a big problem using Control Panel.
>
>Whenever I click on something in the control panel, I get a message that
>Windows Explorer has encountered a problem and needs to close. It happens
>all the time, which makes doing anything with the control panel useless.
>When I click on the message, it says something about ntdll.dll...
>
>Any help, please?
>
>Helen
>