Hi, not sure whether to post this as a new post or part of the string, so
I'm doing both....

Well, here's something for starters - at boot up I got a 'serious error'
message: it said that an unknown device driver had failed, and gave the
following error signature:

BCCode:4e BCP1:0000008F BCP2: 0000DC7E BCP3:0000C88E BCP4:
00000000 OSVER:5_1_2600 SP:2_0 Product:768_1

It also produced a report to send to MS; I saved the report files if they
are of any use to you. I did set up the paramaters that were suggested, and
will send any notes from the crash bluescreen. Thanks for the help, and
Happy Holidays!

Ted Curtin

"Ken Blake, MVP" <kblake@this.is.an.invalid.domain> wrote in message
news:eixKqvaBGHA.3840@TK2MSFTNGP15.phx.gbl...
> Ted Curtin wrote:
>
>> A few months after installing xp, my computer will suddenly reboot in
>> the middle of whatever I may happening to be doing. This happens
>> about once a day. Can anyone help?
>>
>> My system is fairly new: Athlon xp 2400, 256 MB, Soyo MB
>
>
> You are presumably blue-screening, and you are set to reboot whenever that
> happens. Right-click My Computer, and choose Properties. On the Advanced
> tab, click Settings under Startup and Recovery. Under System failure,
> uncheck the box "Automatically restart.
>
> Now when the problem occurs again, instead of restarting, you will get the
> blue screen with diagnostic information. Post back with those details for
> more help.
>
> Also note that, fairly new system or not, random rebooting is often a
> hardware problem, not a software one.
>
> --
> Ken Blake - Microsoft MVP Windows: Shell/User
> Please reply to the newsgroup

Hi Ted,

0x4e generally means there is a problem with the ram. If you want to check
the memory, there are free programs here:

http://www.simmtester.com/page/produ...c/download.asp
http://oca.microsoft.com/en/windiag.asp

It is possible that there is a timing conflict if more than one stick is in
use, pulling one may resolve it.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"Ted Curtin" <tjcurtin1@verizon.net> wrote in message
news:OG1yXA%23BGHA.3604@TK2MSFTNGP09.phx.gbl...
> Hi, not sure whether to post this as a new post or part of the string,
> so I'm doing both....
>
> Well, here's something for starters - at boot up I got a 'serious error'
> message: it said that an unknown device driver had failed, and gave the
> following error signature:
>
> BCCode:4e BCP1:0000008F BCP2: 0000DC7E BCP3:0000C88E BCP4:
> 00000000 OSVER:5_1_2600 SP:2_0 Product:768_1
>
> It also produced a report to send to MS; I saved the report files if they
> are of any use to you. I did set up the paramaters that were suggested,
> and
> will send any notes from the crash bluescreen. Thanks for the help, and
> Happy Holidays!
>
> Ted Curtin
>
> "Ken Blake, MVP" <kblake@this.is.an.invalid.domain> wrote in message
> news:eixKqvaBGHA.3840@TK2MSFTNGP15.phx.gbl...
>> Ted Curtin wrote:
>>
>>> A few months after installing xp, my computer will suddenly reboot in
>>> the middle of whatever I may happening to be doing. This happens
>>> about once a day. Can anyone help?
>>>
>>> My system is fairly new: Athlon xp 2400, 256 MB, Soyo MB
>>
>>
>> You are presumably blue-screening, and you are set to reboot whenever
>> that
>> happens. Right-click My Computer, and choose Properties. On the Advanced
>> tab, click Settings under Startup and Recovery. Under System failure,
>> uncheck the box "Automatically restart.
>>
>> Now when the problem occurs again, instead of restarting, you will get
>> the
>> blue screen with diagnostic information. Post back with those details for
>> more help.
>>
>> Also note that, fairly new system or not, random rebooting is often a
>> hardware problem, not a software one.
>>
>> --
>> Ken Blake - Microsoft MVP Windows: Shell/User
>> Please reply to the newsgroup
>
>

Well, I ran the Microsoft memory test program that Rick suggested - both the
standard and full suite of tests - and everything passed muster; no errors.
Given the message error message below that I got the last shutdown, does
anyone have any other leads?


Stop:0X00000000A (0X00000004, 0X00000002, 0X00000000, 0X804E6617)
beginning dump of physical memory.
Physical memory dump complete.
Contact your system admin or tech suppt group for further assist.


Thanks, and Happy New Year!



"Rick "Nutcase" Rogers" <rick@mvps.org> wrote in message
news:%23wqDrBCCGHA.516@TK2MSFTNGP15.phx.gbl...
> Hi Ted,
>
> 0x4e generally means there is a problem with the ram. If you want to check
> the memory, there are free programs here:
>
> http://www.simmtester.com/page/produ...c/download.asp
> http://oca.microsoft.com/en/windiag.asp
>
> It is possible that there is a timing conflict if more than one stick is
> in use, pulling one may resolve it.
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Associate Expert - WindowsXP Expert Zone
> www.microsoft.com/windowsxp/expertzone
> Windows help - www.rickrogers.org
>
> "Ted Curtin" <tjcurtin1@verizon.net> wrote in message
> news:OG1yXA%23BGHA.3604@TK2MSFTNGP09.phx.gbl...
>> Hi, not sure whether to post this as a new post or part of the string,
>> so I'm doing both....
>>
>> Well, here's something for starters - at boot up I got a 'serious error'
>> message: it said that an unknown device driver had failed, and gave the
>> following error signature:
>>
>> BCCode:4e BCP1:0000008F BCP2: 0000DC7E BCP3:0000C88E BCP4:
>> 00000000 OSVER:5_1_2600 SP:2_0 Product:768_1
>>
>> It also produced a report to send to MS; I saved the report files if they
>> are of any use to you. I did set up the paramaters that were suggested,
>> and
>> will send any notes from the crash bluescreen. Thanks for the help, and
>> Happy Holidays!
>>
>> Ted Curtin
>>
>> "Ken Blake, MVP" <kblake@this.is.an.invalid.domain> wrote in message
>> news:eixKqvaBGHA.3840@TK2MSFTNGP15.phx.gbl...
>>> Ted Curtin wrote:
>>>
>>>> A few months after installing xp, my computer will suddenly reboot in
>>>> the middle of whatever I may happening to be doing. This happens
>>>> about once a day. Can anyone help?
>>>>
>>>> My system is fairly new: Athlon xp 2400, 256 MB, Soyo MB
>>>
>>>
>>> You are presumably blue-screening, and you are set to reboot whenever
>>> that
>>> happens. Right-click My Computer, and choose Properties. On the Advanced
>>> tab, click Settings under Startup and Recovery. Under System failure,
>>> uncheck the box "Automatically restart.
>>>
>>> Now when the problem occurs again, instead of restarting, you will get
>>> the
>>> blue screen with diagnostic information. Post back with those details
>>> for
>>> more help.
>>>
>>> Also note that, fairly new system or not, random rebooting is often a
>>> hardware problem, not a software one.
>>>
>>> --
>>> Ken Blake - Microsoft MVP Windows: Shell/User
>>> Please reply to the newsgroup
>>
>>
>
>

Hi Ted,

Can you send me the dump (dmp) file that was most recently created? Use the
subject line "per req" and send it to the email address used here
(rick@mvps.org).

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"Ted Curtin" <tjcurtin1@verizon.net> wrote in message
news:ON0hPwyCGHA.2436@TK2MSFTNGP15.phx.gbl...
> Well, I ran the Microsoft memory test program that Rick suggested - both
> the standard and full suite of tests - and everything passed muster; no
> errors. Given the message error message below that I got the last
> shutdown, does anyone have any other leads?
>
>
> Stop:0X00000000A (0X00000004, 0X00000002, 0X00000000, 0X804E6617)
> beginning dump of physical memory.
> Physical memory dump complete.
> Contact your system admin or tech suppt group for further assist.
>
>
> Thanks, and Happy New Year!
>
>
>
> "Rick "Nutcase" Rogers" <rick@mvps.org> wrote in message
> news:%23wqDrBCCGHA.516@TK2MSFTNGP15.phx.gbl...
>> Hi Ted,
>>
>> 0x4e generally means there is a problem with the ram. If you want to
>> check the memory, there are free programs here:
>>
>> http://www.simmtester.com/page/produ...c/download.asp
>> http://oca.microsoft.com/en/windiag.asp
>>
>> It is possible that there is a timing conflict if more than one stick is
>> in use, pulling one may resolve it.
>>
>> --
>> Best of Luck,
>>
>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> http://mvp.support.microsoft.com/
>> Associate Expert - WindowsXP Expert Zone
>> www.microsoft.com/windowsxp/expertzone
>> Windows help - www.rickrogers.org
>>
>> "Ted Curtin" <tjcurtin1@verizon.net> wrote in message
>> news:OG1yXA%23BGHA.3604@TK2MSFTNGP09.phx.gbl...
>>> Hi, not sure whether to post this as a new post or part of the string,
>>> so I'm doing both....
>>>
>>> Well, here's something for starters - at boot up I got a 'serious error'
>>> message: it said that an unknown device driver had failed, and gave the
>>> following error signature:
>>>
>>> BCCode:4e BCP1:0000008F BCP2: 0000DC7E BCP3:0000C88E BCP4:
>>> 00000000 OSVER:5_1_2600 SP:2_0 Product:768_1
>>>
>>> It also produced a report to send to MS; I saved the report files if
>>> they
>>> are of any use to you. I did set up the paramaters that were suggested,
>>> and
>>> will send any notes from the crash bluescreen. Thanks for the help, and
>>> Happy Holidays!
>>>
>>> Ted Curtin
>>>
>>> "Ken Blake, MVP" <kblake@this.is.an.invalid.domain> wrote in message
>>> news:eixKqvaBGHA.3840@TK2MSFTNGP15.phx.gbl...
>>>> Ted Curtin wrote:
>>>>
>>>>> A few months after installing xp, my computer will suddenly reboot in
>>>>> the middle of whatever I may happening to be doing. This happens
>>>>> about once a day. Can anyone help?
>>>>>
>>>>> My system is fairly new: Athlon xp 2400, 256 MB, Soyo MB
>>>>
>>>>
>>>> You are presumably blue-screening, and you are set to reboot whenever
>>>> that
>>>> happens. Right-click My Computer, and choose Properties. On the
>>>> Advanced
>>>> tab, click Settings under Startup and Recovery. Under System failure,
>>>> uncheck the box "Automatically restart.
>>>>
>>>> Now when the problem occurs again, instead of restarting, you will get
>>>> the
>>>> blue screen with diagnostic information. Post back with those details
>>>> for
>>>> more help.
>>>>
>>>> Also note that, fairly new system or not, random rebooting is often a
>>>> hardware problem, not a software one.
>>>>
>>>> --
>>>> Ken Blake - Microsoft MVP Windows: Shell/User
>>>> Please reply to the newsgroup
>>>
>>>
>>
>>
>
>