We just got our Inspiron 6000 laptop about 3 months ago and are beginner
users. We have watched movies but finally got some software for xmas and
when insert them the drive just makes a few noises and seems to not recognize
that there is a CD in the drive. Dell tells me it is a software problem and
I should call their line and pay for assistance. This software does work in
another computer. Please help out a beginner! Thanks so much!!

Specifically, describe the software you're having
problems with along with any error messages.

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

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"3 country folks" wrote:

| We just got our Inspiron 6000 laptop about 3 months ago and are beginner
| users. We have watched movies but finally got some software for xmas and
| when insert them the drive just makes a few noises and seems to not recognize
| that there is a CD in the drive. Dell tells me it is a software problem and
| I should call their line and pay for assistance. This software does work in
| another computer. Please help out a beginner! Thanks so much!!