System Restore - renames files ?


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  #1  
Old 01-05-2006, 06:09 AM
Simon 1972
 
Posts: n/a
Default System Restore - renames files ?

Hi there,
I ran System Restore recently (to recover from a Norton internet Security
2005 problem) and System Restore reported that the restore was successful but
"some files were renamed to preserve the files."

The files were a couple of Symantec NIS files

Can anyone tell me why System Restore would detect problems with files
causing it to rename them?

What should I do with the renamed files (as far as I can see the renamed
file and the original are the same (exactly the same file size)

--
Simon 1972
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  #2  
Old 01-05-2006, 06:09 AM
Bert Kinney
 
Posts: n/a
Default Re: System Restore - renames files ?

Hi Simon,

This is a rare occurrence which I have not seen any documentation on.
But not surprising considering Norton is involved. The best way recover
from a bad install is to uninstall the offending application via
add/remove programs in control panel. With Norton's poor uninstall
process, a separate utility is needed to remove all it's junk. I would
suggest backing up the renamed file for a couple of week in case there
are needed later.

--
Regards,
Bert Kinney MS-MVP Shell/User
http://bertk.mvps.org

Simon 1972 wrote:
> Hi there,
> I ran System Restore recently (to recover from a Norton internet
> Security 2005 problem) and System Restore reported that the restore
> was successful but "some files were renamed to preserve the files."
>
> The files were a couple of Symantec NIS files
>
> Can anyone tell me why System Restore would detect problems with files
> causing it to rename them?
>
> What should I do with the renamed files (as far as I can see the
> renamed file and the original are the same (exactly the same file
> size)



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  #3  
Old 01-05-2006, 03:51 PM
Simon 1972
 
Posts: n/a
Default Re: System Restore - renames files ?

Hi Bert,
thanks for the info.

The problem arose after a Norton "Live Update", so I cannot uninstall it,
hence using System Restore.

I have now sorted out the Norton problem (by deleting its "Program Rules"
and recreating them) but I am still curious about the renamed files, here's
some examples (from the folder C:\Program Files\Common Files\Symantec
Shared\CCPD-LC)
symlcrst(2)(2).dll
symlcrst(2)(3).dll
symlcrst(2)(6).dll
symlcrst(2)(7).dll
symlcrst.dll



--
Simon 1972


"Bert Kinney" wrote:

> Hi Simon,
>
> This is a rare occurrence which I have not seen any documentation on.
> But not surprising considering Norton is involved. The best way recover
> from a bad install is to uninstall the offending application via
> add/remove programs in control panel. With Norton's poor uninstall
> process, a separate utility is needed to remove all it's junk. I would
> suggest backing up the renamed file for a couple of week in case there
> are needed later.
>
> --
> Regards,
> Bert Kinney MS-MVP Shell/User
> http://bertk.mvps.org
>
> Simon 1972 wrote:
> > Hi there,
> > I ran System Restore recently (to recover from a Norton internet
> > Security 2005 problem) and System Restore reported that the restore
> > was successful but "some files were renamed to preserve the files."
> >
> > The files were a couple of Symantec NIS files
> >
> > Can anyone tell me why System Restore would detect problems with files
> > causing it to rename them?
> >
> > What should I do with the renamed files (as far as I can see the
> > renamed file and the original are the same (exactly the same file
> > size)

>
>
>

Reply With Quote
  #4  
Old 01-05-2006, 03:59 PM
Simon 1972
 
Posts: n/a
Default Re: System Restore - renames files ?

Hi Bert,
thanks for the info.

The problem arose after a Norton "Live Update", so I cannot uninstall it,
hence using System Restore.

I have now sorted out the Norton problem (by deleting its "Program Rules"
and recreating them) but I am still curious about the renamed files, here's
some examples (from the folder C:\Program Files\Common Files\Symantec
Shared\CCPD-LC)
symlcrst(2)(2).dll
symlcrst(2)(3).dll
symlcrst(2)(6).dll
symlcrst(2)(7).dll
symlcrst.dll



--
Simon 1972


"Bert Kinney" wrote:

> Hi Simon,
>
> This is a rare occurrence which I have not seen any documentation on.
> But not surprising considering Norton is involved. The best way recover
> from a bad install is to uninstall the offending application via
> add/remove programs in control panel. With Norton's poor uninstall
> process, a separate utility is needed to remove all it's junk. I would
> suggest backing up the renamed file for a couple of week in case there
> are needed later.
>
> --
> Regards,
> Bert Kinney MS-MVP Shell/User
> http://bertk.mvps.org
>
> Simon 1972 wrote:
> > Hi there,
> > I ran System Restore recently (to recover from a Norton internet
> > Security 2005 problem) and System Restore reported that the restore
> > was successful but "some files were renamed to preserve the files."
> >
> > The files were a couple of Symantec NIS files
> >
> > Can anyone tell me why System Restore would detect problems with files
> > causing it to rename them?
> >
> > What should I do with the renamed files (as far as I can see the
> > renamed file and the original are the same (exactly the same file
> > size)

>
>
>

Reply With Quote
  #5  
Old 01-05-2006, 06:36 PM
Bert Kinney
 
Posts: n/a
Default Re: System Restore - renames files ?

Hi Simon,

These are Symantec file, should not the running of anything other than
Symantec application. They can be deleted.

Here are some instructions on removing Symantec products.
http://basconotw.mvps.org/SymRem.htm

Removing your Norton program using SymNRT
http://service1.symantec.com/SUPPORT...sv_lvl=&seg=hm

--
Regards,
Bert Kinney MS-MVP Shell/User
http://bertk.mvps.org


Simon 1972 wrote:
> Hi Bert,
> thanks for the info.
>
> The problem arose after a Norton "Live Update", so I cannot uninstall
> it, hence using System Restore.
>
> I have now sorted out the Norton problem (by deleting its "Program
> Rules" and recreating them) but I am still curious about the renamed
> files, here's some examples (from the folder C:\Program Files\Common
> Files\Symantec Shared\CCPD-LC)
> symlcrst(2)(2).dll
> symlcrst(2)(3).dll
> symlcrst(2)(6).dll
> symlcrst(2)(7).dll
> symlcrst.dll
>
>
>
>
>> Hi Simon,
>>
>> This is a rare occurrence which I have not seen any documentation on.
>> But not surprising considering Norton is involved. The best way
>> recover from a bad install is to uninstall the offending application
>> via add/remove programs in control panel. With Norton's poor
>> uninstall process, a separate utility is needed to remove all it's
>> junk. I would suggest backing up the renamed file for a couple of
>> week in case there are needed later.
>>
>> --
>> Regards,
>> Bert Kinney MS-MVP Shell/User
>> http://bertk.mvps.org
>>
>> Simon 1972 wrote:
>>> Hi there,
>>> I ran System Restore recently (to recover from a Norton internet
>>> Security 2005 problem) and System Restore reported that the restore
>>> was successful but "some files were renamed to preserve the files."
>>>
>>> The files were a couple of Symantec NIS files
>>>
>>> Can anyone tell me why System Restore would detect problems with
>>> files causing it to rename them?
>>>
>>> What should I do with the renamed files (as far as I can see the
>>> renamed file and the original are the same (exactly the same file
>>> size)



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System Restore - renames files ?