Hi all,

I posted this request 5 days back; it seems no one in the world has a
solution to this problem. Anyone there who could please help me with this?

"I am using XP home (SP-2), kaspersky (antivirus) and MS Antispyware. HP
nx5000, 30GB, (2 partitions, both NTFS). When I run CHKDSK /f on drive 'C'
the chkdsk runs ok and reports no problems; but when it reboots (a page is
displayed with some text, which stays for fraction of a second) it goes to
the options page "Safe Mode, last good known......". If I select "Start
Windows Normally" it starts CHKDSK again and comes back on this page, if I
select "last good config..... " it boots ok.

XP starts normally if I dont run CHKDSK /f. I have disabled both the
softwares
and tried again but result is same. I even tried selective startup,
disabling all starting programs from "msconfig". The disk is checked and
reports no errors from 'tools', 'scan for and attempt recovery of bad
sectors'. SFC /scannow reports no errors either.

When I used WIN XP-e cd to boot and then ran CHKDSK /f, the drive is checked
and system boots normally.

Thanking in anticipation"

--
khan
--
khan

Select Start, Administrative Tools, Computer Management, Disk
Management. What is in the Status Column for Volume C?

Another suggestion.You might do well to download and install Everest
Home Edition. This
freeware programme is excellent for getting information about your
computer:
http://www.lavalys.hu/index.php

In Everest select Storage, Windows Storage and you will see details of
drives. Place the cursor on your hard drive and post the Device
Description for your Hard Drive.

There could also be Error Reports in Event Viewer (System tab ). Please
post copies.

You can access Event Viewer by selecting Start, Administrative Tools,
Event Viewer. When researching the meaning of the error, information
regarding Event ID, Source and Description are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default...&Product=winxp

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Double click the button and close Event
Viewer. Now start your message (email) and do a paste into the body of
the message. This will paste the info from the Event Viewer Error Report
complete with links into the message. Make sure this is the first paste
after exiting from
Event Viewer.

--


Hope this helps.

Gerry
~~~~~~~~~~~~~~~~~~~~~~~~
FCA

Using invalid email address

Stourport, Worcs, England
Enquire, plan and execute.
~~~~~~~~~~~~~~~~~~~~~~~~
Please tell the newsgroup how any
suggested solution worked for you.

http://dts-l.org/goodpost.htm

~~~~~~~~~~~~~~~~~~~~~~~~



"khan" <khan@discussions.microsoft.com> wrote in message
news:FACB247F-DE4F-4CE4-B543-0EC74944C7E8@microsoft.com...
> Hi all,
>
> I posted this request 5 days back; it seems no one in the world has a
> solution to this problem. Anyone there who could please help me with
> this?
>
> "I am using XP home (SP-2), kaspersky (antivirus) and MS Antispyware.
> HP
> nx5000, 30GB, (2 partitions, both NTFS). When I run CHKDSK /f on
> drive 'C'
> the chkdsk runs ok and reports no problems; but when it reboots (a
> page is
> displayed with some text, which stays for fraction of a second) it
> goes to
> the options page "Safe Mode, last good known......". If I select
> "Start
> Windows Normally" it starts CHKDSK again and comes back on this page,
> if I
> select "last good config..... " it boots ok.
>
> XP starts normally if I dont run CHKDSK /f. I have disabled both the
> softwares
> and tried again but result is same. I even tried selective startup,
> disabling all starting programs from "msconfig". The disk is checked
> and
> reports no errors from 'tools', 'scan for and attempt recovery of bad
> sectors'. SFC /scannow reports no errors either.
>
> When I used WIN XP-e cd to boot and then ran CHKDSK /f, the drive is
> checked
> and system boots normally.
>
> Thanking in anticipation"
>
> --
> khan
> --
> khan

Gerry, thanks for replying... The status for volume 'C' in Disk Management
says "Healthy (system)".

There are MANY error and warning messages in 'Event Viewer'. I am pasting
three error messages and one warning message. There is one 'error' message
which is persistant and is shown many times (Error message 2); I think it
started coming when I downloaded a trial version of "System Mechanic" from
"iolo.com". I have uninstalled this software. I am pasting only the messages
that I thought would be of help for you. Hope these will help you make out
what the problem is...

ERROR MESSAGE 1;

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7026
Date: 13/11/2005
Time: 11:52:15
User: N/A
Computer: YOUR-DC5953H4CK
Description:
The following boot-start or system-start driver(s) failed to load:
MFX

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

ERROR MESSAGE 2;

Event Type: Error
Event Source: IoloFilter
Event Category: None
Event ID: 3
Date: 03/11/2005
Time: 22:31:36
User: N/A
Computer: YOUR-DC5953H4CK
Description:
The description for Event ID ( 3 ) in Source ( IoloFilter ) cannot be found.
The local computer may not have the necessary registry information or message
DLL files to display messages from a remote computer. You may be able to use
the /AUXSOURCE= flag to retrieve this description; see Help and Support for
details. The following information is part of the event: , IoloMountVolume
Post failure.
Data:
0000: 00 00 04 00 02 00 5e 00 ......^.
0008: 00 00 00 00 03 00 10 e0 .......Ã*
0010: 00 00 00 00 13 00 00 c0 .......À
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
0028: 00 00 00 00 ....

ERROR MESSAGE 3;

Event Type: Error
Event Source: sr
Event Category: None
Event ID: 1
Date: 12/11/2005
Time: 22:16:02
User: N/A
Computer: YOUR-DC5953H4CK
Description:
The System Restore filter encountered the unexpected error '0xC0000001'
while processing the file '' on the volume 'HarddiskVolume1'. It has stopped
monitoring the volume.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 04 00 00 00 04 00 4e 00 ......N.
0008: 00 00 00 00 01 00 00 c0 .......À
0010: 00 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........


WARNING MESSAGE;

Event Type: Warning
Event Source: BTHUSB
Event Category: None
Event ID: 18
Date: 04/11/2005
Time: 11:58:03
User: N/A
Computer: YOUR-DC5953H4CK
Description:
Windows cannot store Bluetooth link keys on the local transceiver because it
cannot determine whether proper security is enabled for the device.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 00 00 08 00 01 00 56 00 ......V.
0008: 00 00 00 00 12 00 05 80 .......€
0010: 00 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
0028: e0 00 00 00 00 00 00 00 Ã*.......

Thanks again.

--
khan

Khan

Error 1

It's not absolutely but research leads computer games popular with the
Chinese. It could well be a registry entry left over after uninstalling
the game.

Error 2

As you say a left over from uninstalling Registry Mechanic.

Error 3

There are a number of reports mentioning this error but no fixes.
However, it is interesting that references a hard drive and your problem
following chkdsk.

Error 4
I do not think it is relevant to resolving the problem with your
startup.

I think that the reference in Disk management to the hard drive being
healthy may be concealing an underlying problem. Given the consequences
if your hard drive fails it could be important to test your hard drive.
Can you download Everest as I suggested and post details of your hard
drive.

I have another suggestion to make regarding Error 1 and Error 2. I
would download and install cCleaner
http://www.ccleaner.com/ccdownload.asp
http://www.ccleaner.com/

Once you have installed cCleaner create a new System Restore point.
http://bertk.mvps.org/html/createrp.html

Next start cCleaner and select the Issues tab and check all boxes.
Select scan and then check all boxes before the Issues identified and
click on Fix. If anything subsequently seems wrong you can always you
use the System Restore point to put the Registry back to what it was
before running cCleaner. Otherwise you need to proceed slowly with
cCleaner. Try out bits at a time to see how it works and what it does.

--


Hope this helps.

Gerry
~~~~~~~~~~~~~~~~~~~~~~~~
FCA

Using invalid email address

Stourport, Worcs, England
Enquire, plan and execute.
~~~~~~~~~~~~~~~~~~~~~~~~
Please tell the newsgroup how any
suggested solution worked for you.

http://dts-l.org/goodpost.htm

~~~~~~~~~~~~~~~~~~~~~~~~




"khan" <khan@discussions.microsoft.com> wrote in message
news:34F70B1A-CF35-4EDC-BBA1-A039921361DF@microsoft.com...
> Gerry, thanks for replying... The status for volume 'C' in Disk
> Management
> says "Healthy (system)".
>
> There are MANY error and warning messages in 'Event Viewer'. I am
> pasting
> three error messages and one warning message. There is one 'error'
> message
> which is persistant and is shown many times (Error message 2); I think
> it
> started coming when I downloaded a trial version of "System Mechanic"
> from
> "iolo.com". I have uninstalled this software. I am pasting only the
> messages
> that I thought would be of help for you. Hope these will help you make
> out
> what the problem is...
>
> ERROR MESSAGE 1;
>
> Event Type: Error
> Event Source: Service Control Manager
> Event Category: None
> Event ID: 7026
> Date: 13/11/2005
> Time: 11:52:15
> User: N/A
> Computer: YOUR-DC5953H4CK
> Description:
> The following boot-start or system-start driver(s) failed to load:
> MFX
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
>
> ERROR MESSAGE 2;
>
> Event Type: Error
> Event Source: IoloFilter
> Event Category: None
> Event ID: 3
> Date: 03/11/2005
> Time: 22:31:36
> User: N/A
> Computer: YOUR-DC5953H4CK
> Description:
> The description for Event ID ( 3 ) in Source ( IoloFilter ) cannot be
> found.
> The local computer may not have the necessary registry information or
> message
> DLL files to display messages from a remote computer. You may be able
> to use
> the /AUXSOURCE= flag to retrieve this description; see Help and
> Support for
> details. The following information is part of the event: ,
> IoloMountVolume
> Post failure.
> Data:
> 0000: 00 00 04 00 02 00 5e 00 ......^.
> 0008: 00 00 00 00 03 00 10 e0 .......Ã*
> 0010: 00 00 00 00 13 00 00 c0 .......À
> 0018: 00 00 00 00 00 00 00 00 ........
> 0020: 00 00 00 00 00 00 00 00 ........
> 0028: 00 00 00 00 ....
>
> ERROR MESSAGE 3;
>
> Event Type: Error
> Event Source: sr
> Event Category: None
> Event ID: 1
> Date: 12/11/2005
> Time: 22:16:02
> User: N/A
> Computer: YOUR-DC5953H4CK
> Description:
> The System Restore filter encountered the unexpected error
> '0xC0000001'
> while processing the file '' on the volume 'HarddiskVolume1'. It has
> stopped
> monitoring the volume.
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
> Data:
> 0000: 04 00 00 00 04 00 4e 00 ......N.
> 0008: 00 00 00 00 01 00 00 c0 .......À
> 0010: 00 00 00 00 00 00 00 00 ........
> 0018: 00 00 00 00 00 00 00 00 ........
> 0020: 00 00 00 00 00 00 00 00 ........
>
>
> WARNING MESSAGE;
>
> Event Type: Warning
> Event Source: BTHUSB
> Event Category: None
> Event ID: 18
> Date: 04/11/2005
> Time: 11:58:03
> User: N/A
> Computer: YOUR-DC5953H4CK
> Description:
> Windows cannot store Bluetooth link keys on the local transceiver
> because it
> cannot determine whether proper security is enabled for the device.
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
> Data:
> 0000: 00 00 08 00 01 00 56 00 ......V.
> 0008: 00 00 00 00 12 00 05 80 .......€
> 0010: 00 00 00 00 00 00 00 00 ........
> 0018: 00 00 00 00 00 00 00 00 ........
> 0020: 00 00 00 00 00 00 00 00 ........
> 0028: e0 00 00 00 00 00 00 00 Ã*.......
>
> Thanks again.
>
> --
> khan
>

Gerry, I downloaded, installed and ran ccleaner. It fixed some problems
(wonder what?) but the system started ok. The actual problem wasnt solved. I
have installed the suggested program 'Everest (home edition)' and it shows
the following in "storage, windows storage". I am posting 3 reports, which
one you wanted to see, I dont know . Hope this helps.

--------[ Windows Storage
]---------------------------------------------------------------------------------------------

[ TOSHIBA MK3021GAS ]

Device Properties:
Driver Description TOSHIBA MK3021GAS
Driver Date 01/07/2001
Driver Version 5.1.2535.0
Driver Provider Microsoft
INF File disk.inf

Disk Device Physical Info:
Manufacturer Toshiba
Hard Disk Name MK-3021GAS
Form Factor 2.5"
Formatted Capacity 30.01 GB
Disks 1
Recording Surfaces 2
Physical Dimensions 100 x 69.85 x 9.5 mm
Max. Weight 96 g
Average Rotational Latency 7.14 ms
Rotational Speed 4200 RPM
Max. Internal Data Rate 298 Mbit/s
Average Seek 12 ms
Track-To-Track Seek 2 ms
Full Seek 22 ms
Interface Ultra-ATA/100
Buffer-to-Host Data Rate 100 MB/s
Buffer Size 2 MB
Spin-Up Time 4 sec


--------[ Physical Drives
]---------------------------------------------------------------------------------------------

[ Drive #1 - TOSHIBA MK3021GAS (27 GB) ]

#1 (Active) NTFS C: 0 MB
16751 MB
#2 NTFS D: 16751 MB
11864 MB

--------[ Logical Drives
]----------------------------------------------------------------------------------------------

C: Local Disk NTFS 16751 MB 11504 MB 5247 MB 31 % 1AD2-E616
D: Local Disk NTFS 11864 MB 4748 MB 7115 MB 60 % ABBF-6D31
E: Optical Drive



Thanks again.
--
khan


"Gerry Cornell" wrote:

> Select Start, Administrative Tools, Computer Management, Disk
> Management. What is in the Status Column for Volume C?
>
> Another suggestion.You might do well to download and install Everest
> Home Edition. This
> freeware programme is excellent for getting information about your
> computer:
> http://www.lavalys.hu/index.php
>
> In Everest select Storage, Windows Storage and you will see details of
> drives. Place the cursor on your hard drive and post the Device
> Description for your Hard Drive.
>
> There could also be Error Reports in Event Viewer (System tab ). Please
> post copies.
>
> You can access Event Viewer by selecting Start, Administrative Tools,
> Event Viewer. When researching the meaning of the error, information
> regarding Event ID, Source and Description are important.
>
> HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
> http://support.microsoft.com/default...&Product=winxp
>
> A tip for posting copies of Error Reports! Run Event Viewer and double
> click on the error you want to copy. In the window, which appears is a
> button resembling two pages. Double click the button and close Event
> Viewer. Now start your message (email) and do a paste into the body of
> the message. This will paste the info from the Event Viewer Error Report
> complete with links into the message. Make sure this is the first paste
> after exiting from
> Event Viewer.
>
> --
>
>
> Hope this helps.
>
> Gerry
> ~~~~~~~~~~~~~~~~~~~~~~~~
> FCA
>
> Using invalid email address
>
> Stourport, Worcs, England
> Enquire, plan and execute.
> ~~~~~~~~~~~~~~~~~~~~~~~~
> Please tell the newsgroup how any
> suggested solution worked for you.
>
> http://dts-l.org/goodpost.htm
>
> ~~~~~~~~~~~~~~~~~~~~~~~~
>
>
>
> "khan" <khan@discussions.microsoft.com> wrote in message
> news:FACB247F-DE4F-4CE4-B543-0EC74944C7E8@microsoft.com...
> > Hi all,
> >
> > I posted this request 5 days back; it seems no one in the world has a
> > solution to this problem. Anyone there who could please help me with
> > this?
> >
> > "I am using XP home (SP-2), kaspersky (antivirus) and MS Antispyware.
> > HP
> > nx5000, 30GB, (2 partitions, both NTFS). When I run CHKDSK /f on
> > drive 'C'
> > the chkdsk runs ok and reports no problems; but when it reboots (a
> > page is
> > displayed with some text, which stays for fraction of a second) it
> > goes to
> > the options page "Safe Mode, last good known......". If I select
> > "Start
> > Windows Normally" it starts CHKDSK again and comes back on this page,
> > if I
> > select "last good config..... " it boots ok.
> >
> > XP starts normally if I dont run CHKDSK /f. I have disabled both the
> > softwares
> > and tried again but result is same. I even tried selective startup,
> > disabling all starting programs from "msconfig". The disk is checked
> > and
> > reports no errors from 'tools', 'scan for and attempt recovery of bad
> > sectors'. SFC /scannow reports no errors either.
> >
> > When I used WIN XP-e cd to boot and then ran CHKDSK /f, the drive is
> > checked
> > and system boots normally.
> >
> > Thanking in anticipation"
> >
> > --
> > khan
> > --
> > khan
>
>

Khan

What make and model is your computer? When and in what country was the
computer purchased? Was it purchased by you new?

--


Hope this helps.

Gerry
~~~~~~~~~~~~~~~~~~~~~~~~
FCA

Using invalid email address

Stourport, Worcs, England
Enquire, plan and execute.
~~~~~~~~~~~~~~~~~~~~~~~~
Please tell the newsgroup how any
suggested solution worked for you.

http://dts-l.org/goodpost.htm

~~~~~~~~~~~~~~~~~~~~~~~~


"khan" <khan@discussions.microsoft.com> wrote in message
news:6298061F-0CAD-477E-B861-5BADDC605E5A@microsoft.com...
> Gerry, I downloaded, installed and ran ccleaner. It fixed some
> problems
> (wonder what?) but the system started ok. The actual problem wasnt
> solved. I
> have installed the suggested program 'Everest (home edition)' and it
> shows
> the following in "storage, windows storage". I am posting 3 reports,
> which
> one you wanted to see, I dont know . Hope this helps.
>
> --------[ Windows Storage
> ]---------------------------------------------------------------------------------------------
>
> [ TOSHIBA MK3021GAS ]
>
> Device Properties:
> Driver Description TOSHIBA MK3021GAS
> Driver Date 01/07/2001
> Driver Version 5.1.2535.0
> Driver Provider Microsoft
> INF File disk.inf
>
> Disk Device Physical Info:
> Manufacturer Toshiba
> Hard Disk Name MK-3021GAS
> Form Factor 2.5"
> Formatted Capacity 30.01 GB
> Disks 1
> Recording Surfaces 2
> Physical Dimensions 100 x 69.85 x 9.5
> mm
> Max. Weight 96 g
> Average Rotational Latency 7.14 ms
> Rotational Speed 4200 RPM
> Max. Internal Data Rate 298 Mbit/s
> Average Seek 12 ms
> Track-To-Track Seek 2 ms
> Full Seek 22 ms
> Interface Ultra-ATA/100
> Buffer-to-Host Data Rate 100 MB/s
> Buffer Size 2 MB
> Spin-Up Time 4 sec
>
>
> --------[ Physical Drives
> ]---------------------------------------------------------------------------------------------
>
> [ Drive #1 - TOSHIBA MK3021GAS (27 GB) ]
>
> #1 (Active) NTFS C:
> 0 MB
> 16751 MB
> #2 NTFS D:
> 16751 MB
> 11864 MB
>
> --------[ Logical Drives
> ]----------------------------------------------------------------------------------------------
>
> C: Local Disk NTFS 16751 MB 11504 MB 5247 MB 31 %
> 1AD2-E616
> D: Local Disk NTFS 11864 MB 4748 MB 7115 MB 60 %
> ABBF-6D31
> E: Optical Drive
>
>
>
> Thanks again.
> --
> khan
>
>
> "Gerry Cornell" wrote:
>
>> Select Start, Administrative Tools, Computer Management, Disk
>> Management. What is in the Status Column for Volume C?
>>
>> Another suggestion.You might do well to download and install Everest
>> Home Edition. This
>> freeware programme is excellent for getting information about your
>> computer:
>> http://www.lavalys.hu/index.php
>>
>> In Everest select Storage, Windows Storage and you will see details
>> of
>> drives. Place the cursor on your hard drive and post the Device
>> Description for your Hard Drive.
>>
>> There could also be Error Reports in Event Viewer (System tab ).
>> Please
>> post copies.
>>
>> You can access Event Viewer by selecting Start, Administrative Tools,
>> Event Viewer. When researching the meaning of the error, information
>> regarding Event ID, Source and Description are important.
>>
>> HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
>> http://support.microsoft.com/default...&Product=winxp
>>
>> A tip for posting copies of Error Reports! Run Event Viewer and
>> double
>> click on the error you want to copy. In the window, which appears is
>> a
>> button resembling two pages. Double click the button and close Event
>> Viewer. Now start your message (email) and do a paste into the body
>> of
>> the message. This will paste the info from the Event Viewer Error
>> Report
>> complete with links into the message. Make sure this is the first
>> paste
>> after exiting from
>> Event Viewer.
>>
>> --
>>
>>
>> Hope this helps.
>>
>> Gerry
>> ~~~~~~~~~~~~~~~~~~~~~~~~
>> FCA
>>
>> Using invalid email address
>>
>> Stourport, Worcs, England
>> Enquire, plan and execute.
>> ~~~~~~~~~~~~~~~~~~~~~~~~
>> Please tell the newsgroup how any
>> suggested solution worked for you.
>>
>> http://dts-l.org/goodpost.htm
>>
>> ~~~~~~~~~~~~~~~~~~~~~~~~
>>
>>
>>
>> "khan" <khan@discussions.microsoft.com> wrote in message
>> news:FACB247F-DE4F-4CE4-B543-0EC74944C7E8@microsoft.com...
>> > Hi all,
>> >
>> > I posted this request 5 days back; it seems no one in the world has
>> > a
>> > solution to this problem. Anyone there who could please help me
>> > with
>> > this?
>> >
>> > "I am using XP home (SP-2), kaspersky (antivirus) and MS
>> > Antispyware.
>> > HP
>> > nx5000, 30GB, (2 partitions, both NTFS). When I run CHKDSK /f on
>> > drive 'C'
>> > the chkdsk runs ok and reports no problems; but when it reboots (a
>> > page is
>> > displayed with some text, which stays for fraction of a second) it
>> > goes to
>> > the options page "Safe Mode, last good known......". If I select
>> > "Start
>> > Windows Normally" it starts CHKDSK again and comes back on this
>> > page,
>> > if I
>> > select "last good config..... " it boots ok.
>> >
>> > XP starts normally if I dont run CHKDSK /f. I have disabled both
>> > the
>> > softwares
>> > and tried again but result is same. I even tried selective startup,
>> > disabling all starting programs from "msconfig". The disk is
>> > checked
>> > and
>> > reports no errors from 'tools', 'scan for and attempt recovery of
>> > bad
>> > sectors'. SFC /scannow reports no errors either.
>> >
>> > When I used WIN XP-e cd to boot and then ran CHKDSK /f, the drive
>> > is
>> > checked
>> > and system boots normally.
>> >
>> > Thanking in anticipation"
>> >
>> > --
>> > khan
>> > --
>> > khan
>>
>>

Gerry,

It is HP Compaq, nx5000 (notebook). It was purchased from UAE (Dubai) and in
2004. Yes I purchased it new, with warranties and all. (The warranty perios
is over though).

It was working alright till last month when I went through the maintenance.
Early this month everything else went ok except it doesnt boots normally
after CHKDSK.
--
khan


"Gerry Cornell" wrote:

> Khan
>
> What make and model is your computer? When and in what country was the
> computer purchased? Was it purchased by you new?
>
> --
>
>
> Hope this helps.
>
> Gerry
> ~~~~~~~~~~~~~~~~~~~~~~~~
> FCA
>
> Using invalid email address
>
> Stourport, Worcs, England
> Enquire, plan and execute.
> ~~~~~~~~~~~~~~~~~~~~~~~~
> Please tell the newsgroup how any
> suggested solution worked for you.
>
> http://dts-l.org/goodpost.htm
>
> ~~~~~~~~~~~~~~~~~~~~~~~~
>
>
> "khan" <khan@discussions.microsoft.com> wrote in message
> news:6298061F-0CAD-477E-B861-5BADDC605E5A@microsoft.com...
> > Gerry, I downloaded, installed and ran ccleaner. It fixed some
> > problems
> > (wonder what?) but the system started ok. The actual problem wasnt
> > solved. I
> > have installed the suggested program 'Everest (home edition)' and it
> > shows
> > the following in "storage, windows storage". I am posting 3 reports,
> > which
> > one you wanted to see, I dont know . Hope this helps.
> >
> > --------[ Windows Storage
> > ]---------------------------------------------------------------------------------------------
> >
> > [ TOSHIBA MK3021GAS ]
> >
> > Device Properties:
> > Driver Description TOSHIBA MK3021GAS
> > Driver Date 01/07/2001
> > Driver Version 5.1.2535.0
> > Driver Provider Microsoft
> > INF File disk.inf
> >
> > Disk Device Physical Info:
> > Manufacturer Toshiba
> > Hard Disk Name MK-3021GAS
> > Form Factor 2.5"
> > Formatted Capacity 30.01 GB
> > Disks 1
> > Recording Surfaces 2
> > Physical Dimensions 100 x 69.85 x 9.5
> > mm
> > Max. Weight 96 g
> > Average Rotational Latency 7.14 ms
> > Rotational Speed 4200 RPM
> > Max. Internal Data Rate 298 Mbit/s
> > Average Seek 12 ms
> > Track-To-Track Seek 2 ms
> > Full Seek 22 ms
> > Interface Ultra-ATA/100
> > Buffer-to-Host Data Rate 100 MB/s
> > Buffer Size 2 MB
> > Spin-Up Time 4 sec
> >
> >
> > --------[ Physical Drives
> > ]---------------------------------------------------------------------------------------------
> >
> > [ Drive #1 - TOSHIBA MK3021GAS (27 GB) ]
> >
> > #1 (Active) NTFS C:
> > 0 MB
> > 16751 MB
> > #2 NTFS D:
> > 16751 MB
> > 11864 MB
> >
> > --------[ Logical Drives
> > ]----------------------------------------------------------------------------------------------
> >
> > C: Local Disk NTFS 16751 MB 11504 MB 5247 MB 31 %
> > 1AD2-E616
> > D: Local Disk NTFS 11864 MB 4748 MB 7115 MB 60 %
> > ABBF-6D31
> > E: Optical Drive
> >
> >
> >
> > Thanks again.
> > --
> > khan
> >
> >
> > "Gerry Cornell" wrote:
> >
> >> Select Start, Administrative Tools, Computer Management, Disk
> >> Management. What is in the Status Column for Volume C?
> >>
> >> Another suggestion.You might do well to download and install Everest
> >> Home Edition. This
> >> freeware programme is excellent for getting information about your
> >> computer:
> >> http://www.lavalys.hu/index.php
> >>
> >> In Everest select Storage, Windows Storage and you will see details
> >> of
> >> drives. Place the cursor on your hard drive and post the Device
> >> Description for your Hard Drive.
> >>
> >> There could also be Error Reports in Event Viewer (System tab ).
> >> Please
> >> post copies.
> >>
> >> You can access Event Viewer by selecting Start, Administrative Tools,
> >> Event Viewer. When researching the meaning of the error, information
> >> regarding Event ID, Source and Description are important.
> >>
> >> HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
> >> http://support.microsoft.com/default...&Product=winxp
> >>
> >> A tip for posting copies of Error Reports! Run Event Viewer and
> >> double
> >> click on the error you want to copy. In the window, which appears is
> >> a
> >> button resembling two pages. Double click the button and close Event
> >> Viewer. Now start your message (email) and do a paste into the body
> >> of
> >> the message. This will paste the info from the Event Viewer Error
> >> Report
> >> complete with links into the message. Make sure this is the first
> >> paste
> >> after exiting from
> >> Event Viewer.
> >>
> >> --
> >>
> >>
> >> Hope this helps.
> >>
> >> Gerry
> >> ~~~~~~~~~~~~~~~~~~~~~~~~
> >> FCA
> >>
> >> Using invalid email address
> >>
> >> Stourport, Worcs, England
> >> Enquire, plan and execute.
> >> ~~~~~~~~~~~~~~~~~~~~~~~~
> >> Please tell the newsgroup how any
> >> suggested solution worked for you.
> >>
> >> http://dts-l.org/goodpost.htm
> >>
> >> ~~~~~~~~~~~~~~~~~~~~~~~~
> >>
> >>
> >>
> >> "khan" <khan@discussions.microsoft.com> wrote in message
> >> news:FACB247F-DE4F-4CE4-B543-0EC74944C7E8@microsoft.com...
> >> > Hi all,
> >> >
> >> > I posted this request 5 days back; it seems no one in the world has
> >> > a
> >> > solution to this problem. Anyone there who could please help me
> >> > with
> >> > this?
> >> >
> >> > "I am using XP home (SP-2), kaspersky (antivirus) and MS
> >> > Antispyware.
> >> > HP
> >> > nx5000, 30GB, (2 partitions, both NTFS). When I run CHKDSK /f on
> >> > drive 'C'
> >> > the chkdsk runs ok and reports no problems; but when it reboots (a
> >> > page is
> >> > displayed with some text, which stays for fraction of a second) it
> >> > goes to
> >> > the options page "Safe Mode, last good known......". If I select
> >> > "Start
> >> > Windows Normally" it starts CHKDSK again and comes back on this
> >> > page,
> >> > if I
> >> > select "last good config..... " it boots ok.
> >> >
> >> > XP starts normally if I dont run CHKDSK /f. I have disabled both
> >> > the
> >> > softwares
> >> > and tried again but result is same. I even tried selective startup,
> >> > disabling all starting programs from "msconfig". The disk is
> >> > checked
> >> > and
> >> > reports no errors from 'tools', 'scan for and attempt recovery of
> >> > bad
> >> > sectors'. SFC /scannow reports no errors either.
> >> >
> >> > When I used WIN XP-e cd to boot and then ran CHKDSK /f, the drive
> >> > is
> >> > checked
> >> > and system boots normally.
> >> >
> >> > Thanking in anticipation"
> >> >
> >> > --
> >> > khan
> >> > --
> >> > khan
> >>
> >>
>
>

Khan

You are in a complicated Warranty situation. HP will have given their
own Warranties on the product. However, the parts manufacturer may have
given longer warranties. On some hard drives Toshiba give a 3 years
warranty. The complication is complicated further as you bought the
computer / hard drive in one country and now live in another. BTW in
which country are you living?

Some hard drive manufacturers offer an on-line service for testing but
so far as I was able to ascertain earlier Toshiba do not offer this
service. I have to stress that we do not know that the hard drive is
faulty but I do think you need to know whether the hard drive is still
covered by warranty and upon what basis HP / Toshiba might test it.

--


Hope this helps.

Gerry
~~~~~~~~~~~~~~~~~~~~~~~~
FCA

Using invalid email address

Stourport, Worcs, England
Enquire, plan and execute.
~~~~~~~~~~~~~~~~~~~~~~~~
Please tell the newsgroup how any
suggested solution worked for you.

http://dts-l.org/goodpost.htm

~~~~~~~~~~~~~~~~~~~~~~~~


"khan" <khan@discussions.microsoft.com> wrote in message
news:49C78E22-7FD2-448E-ABDE-AAF5135D77C7@microsoft.com...
> Gerry,
>
> It is HP Compaq, nx5000 (notebook). It was purchased from UAE (Dubai)
> and in
> 2004. Yes I purchased it new, with warranties and all. (The warranty
> perios
> is over though).
>
> It was working alright till last month when I went through the
> maintenance.
> Early this month everything else went ok except it doesnt boots
> normally
> after CHKDSK.
> --
> khan
>
>

Gerry,

I live in Pakistan and I think I can check if the hard drive is still
covered by the gurantee and how (and if) HP/Toshiba will test it.

But to tell you the truth, I still dont get it how and what makes u feel
suspicious about the physical status of the hard drive?

Can you tell me a way to read what is written on the screen, which stays for
a fraction of a second before system reboots. I think it would make things
easier for you and me. I tried scroll lock, pause, break... It doesnt stops
and goes away just showing something is written in blue on a black screen.

--
khan


"Gerry Cornell" wrote:

> Khan
>
> You are in a complicated Warranty situation. HP will have given their
> own Warranties on the product. However, the parts manufacturer may have
> given longer warranties. On some hard drives Toshiba give a 3 years
> warranty. The complication is complicated further as you bought the
> computer / hard drive in one country and now live in another. BTW in
> which country are you living?
>
> Some hard drive manufacturers offer an on-line service for testing but
> so far as I was able to ascertain earlier Toshiba do not offer this
> service. I have to stress that we do not know that the hard drive is
> faulty but I do think you need to know whether the hard drive is still
> covered by warranty and upon what basis HP / Toshiba might test it.
>
> --
>
>
> Hope this helps.
>
> Gerry
> ~~~~~~~~~~~~~~~~~~~~~~~~
> FCA
>
> Using invalid email address
>
> Stourport, Worcs, England
> Enquire, plan and execute.
> ~~~~~~~~~~~~~~~~~~~~~~~~
> Please tell the newsgroup how any
> suggested solution worked for you.
>
> http://dts-l.org/goodpost.htm
>
> ~~~~~~~~~~~~~~~~~~~~~~~~
>
>
> "khan" <khan@discussions.microsoft.com> wrote in message
> news:49C78E22-7FD2-448E-ABDE-AAF5135D77C7@microsoft.com...
> > Gerry,
> >
> > It is HP Compaq, nx5000 (notebook). It was purchased from UAE (Dubai)
> > and in
> > 2004. Yes I purchased it new, with warranties and all. (The warranty
> > perios
> > is over though).
> >
> > It was working alright till last month when I went through the
> > maintenance.
> > Early this month everything else went ok except it doesnt boots
> > normally
> > after CHKDSK.
> > --
> > khan
> >
> >
>
>

Check that you have a boot disk or Windows XP CD in the event of any
problems.

Disable automatic restart on system failure. This should
help by allowing time to write down the STOP code properly. Right click
on the My Computer icon on the Desktop and select Properties, Advanced,
StartUp and Recovery, System Failure and uncheck box before
Automatically Restart.

Enable automatic restart on system failure after you have captured /
copied and pasted the message in a further post here.

At page 61 of the Maintenance Manual there is reference to Self Testing
the Hard Drive as an Option of the Tools Menu. I am not sure whether
this is a Third Party or Microsoft provided Tool.



--


Hope this helps.

Gerry
~~~~~~~~~~~~~~~~~~~~~~~~
FCA

Using invalid email address

Stourport, Worcs, England
Enquire, plan and execute.
~~~~~~~~~~~~~~~~~~~~~~~~
Please tell the newsgroup how any
suggested solution worked for you.

http://dts-l.org/goodpost.htm

~~~~~~~~~~~~~~~~~~~~~~~~

"khan" <khan@discussions.microsoft.com> wrote in message
news2A81029-6A90-4484-9C95-E64606CF54EF@microsoft.com...
> Gerry,
>
> I live in Pakistan and I think I can check if the hard drive is still
> covered by the gurantee and how (and if) HP/Toshiba will test it.
>
> But to tell you the truth, I still dont get it how and what makes u
> feel
> suspicious about the physical status of the hard drive?
>
> Can you tell me a way to read what is written on the screen, which
> stays for
> a fraction of a second before system reboots. I think it would make
> things
> easier for you and me. I tried scroll lock, pause, break... It doesnt
> stops
> and goes away just showing something is written in blue on a black
> screen.
>
> --
> khan
>
>
> "Gerry Cornell" wrote:
>
>> Khan
>>
>> You are in a complicated Warranty situation. HP will have given their
>> own Warranties on the product. However, the parts manufacturer may
>> have
>> given longer warranties. On some hard drives Toshiba give a 3 years
>> warranty. The complication is complicated further as you bought the
>> computer / hard drive in one country and now live in another. BTW in
>> which country are you living?
>>
>> Some hard drive manufacturers offer an on-line service for testing
>> but
>> so far as I was able to ascertain earlier Toshiba do not offer this
>> service. I have to stress that we do not know that the hard drive is
>> faulty but I do think you need to know whether the hard drive is
>> still
>> covered by warranty and upon what basis HP / Toshiba might test it.
>>
>> --
>>
>>
>> Hope this helps.
>>
>> Gerry
>> ~~~~~~~~~~~~~~~~~~~~~~~~
>> FCA
>>
>> Using invalid email address
>>
>> Stourport, Worcs, England
>> Enquire, plan and execute.
>> ~~~~~~~~~~~~~~~~~~~~~~~~
>> Please tell the newsgroup how any
>> suggested solution worked for you.
>>
>> http://dts-l.org/goodpost.htm
>>
>> ~~~~~~~~~~~~~~~~~~~~~~~~
>>
>>
>> "khan" <khan@discussions.microsoft.com> wrote in message
>> news:49C78E22-7FD2-448E-ABDE-AAF5135D77C7@microsoft.com...
>> > Gerry,
>> >
>> > It is HP Compaq, nx5000 (notebook). It was purchased from UAE
>> > (Dubai)
>> > and in
>> > 2004. Yes I purchased it new, with warranties and all. (The
>> > warranty
>> > perios
>> > is over though).
>> >
>> > It was working alright till last month when I went through the
>> > maintenance.
>> > Early this month everything else went ok except it doesnt boots
>> > normally
>> > after CHKDSK.
>> > --
>> > khan
>> >
>> >
>>
>>