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#1
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Along the same line - I get the same lsass.exe application error at boot up
and the same symptoms. I've run the Recovery Console chkdsk /r and it said it found and fixed errors (but don't know what), makes no difference, problem still exists. Running XP SP2 on a Dell Dimension 4500. QUESTION - if I do a repair installation will I lose data and will I have to reinstall my apps, or will everything still be there?? Thanks for any insight, Kim |
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#2
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Hi, Kim.
I'm always wary of Replies that piggyback on an existing thread and start out with something like, "I get the same...error..." Your case, like so many others, does not sound as similar to Bob's as you think. For instance, where in Bob's messages does he ever mention Dell? Did your WinXP come pre-installed on your Dell? Did you get a full WinXP CD-ROM with it? Or only a Recovery Disk? If you don't have the full system CD then you probably won't be able to do a repair install. An OEM version of WinXP is supported by the Original Equipment Manufacturer (Dell), NOT by Microsoft. Your first call should be to Dell. But, if you CAN do a repair install, it will reinstall WinXP completely, but preserve your installed applications and data. See KB article 315341 and the page by MVP Michael Stevens that Anonymous mentioned several messages ago: http://www.michaelstevenstech.com/cleanxpinstall.html I've never had a Dell, but my understanding is that use of the recovery disk(s) will restore your computer to the as-new condition. In other words, you will lose everything you've put on it since you bought it. :>( In addition to Dell Tech Support, you might like to try the Usenet newsgroup alt.sys.pc-clone.dell. That's the peer-to-peer support group for Dell users and there are some very knowledgeable Dell gurus there. If you need more help from these Microsoft groups, please start a new thread and describe your symptoms in some detail. Be sure to include the basic description of your computer, and mention that it is a Dell Dimension 4500. RC -- R. C. White, CPA San Marcos, TX rc@grandecom.net Microsoft Windows MVP "packagepup" <packagepup@discussions.microsoft.com> wrote in message news 5907D7A-1AF5-4C22-9EA9-19E11B6EB7AA@microsoft.com...> Along the same line - I get the same lsass.exe application error at boot > up > and the same symptoms. I've run the Recovery Console chkdsk /r and it > said > it found and fixed errors (but don't know what), makes no difference, > problem > still exists. Running XP SP2 on a Dell Dimension 4500. QUESTION - if I > do a > repair installation will I lose data and will I have to reinstall my apps, > or > will everything still be there?? > > Thanks for any insight, > > Kim |
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