system error message

windows stops and displays an error screen. the error message detail displayed
"win32k.sys"
Does this mean that this file is corupt?
Do I need to reinstall windows?
??

Chris

Try Start, Run, type "sfc /scannow" without quotes and hit Enter.

Description of Windows XP and Windows Server 2003 System File Checker
(Sfc.exe)
http://support.microsoft.com/default...b;en-us;310747

Please let us know how you get on and whether you need more help.

--


Hope this helps.

Gerry
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Stourport, Worcs, England
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"Chris Nicholls" <Chris Nicholls@discussions.microsoft.com> wrote in
message news:EB316E9D-CF51-4CAE-B005-556782BD66BD@microsoft.com...
> windows stops and displays an error screen. the error message detail
> displayed
> "win32k.sys"
> Does this mean that this file is corupt?
> Do I need to reinstall windows?
> ??

"Chris Nicholls" <Chris Nicholls@discussions.microsoft.com> wrote:

>windows stops and displays an error screen. the error message detail displayed
>"win32k.sys"
>Does this mean that this file is corupt?
>Do I need to reinstall windows?
>??

I am fairly certain that there is more information on the Window than
just the single word "win32k.sys".

We need the *complete verbatim* text of the error message, exactly as
it appears on the screen, including any error code and parameters as
well as the module name(s).

With that additional detail we should be able to assist you in
resolving this problem, but without it there is not very much we can
do.

Good luck

Ron Martell Duncan B.C. Canada
--
Microsoft MVP (1997 - 2006)
On-Line Help Computer Service
http://onlinehelp.bc.ca