I upgraded from Nero 6 to Nero 7 but the problem I get from Nero 7 is
similar to the problem I got with Nero 6. I get a non responsive message
then go to Task Manager and have to close the program. I don't know why and
I keep sending this to Microsoft but never get a response. Does anyone know
how I can trouble shoot and correct this problem? The rest of the computer
is fne.

Jim

Go to the support section on the Nero web site?

--


Regards,

Richard Urban
Microsoft MVP Windows Shell/User

Quote from George Ankner:
If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!

"Jim Turner" <jnt@cogeco.ca> wrote in message
news:egT%23LI18FHA.808@TK2MSFTNGP09.phx.gbl...
>I upgraded from Nero 6 to Nero 7 but the problem I get from Nero 7 is
>similar to the problem I got with Nero 6. I get a non responsive message
>then go to Task Manager and have to close the program. I don't know why and
>I keep sending this to Microsoft but never get a response. Does anyone know
>how I can trouble shoot and correct this problem? The rest of the computer
>is fne.
>
> Jim
>

Have you updated to the latest version of Nero 7.0?

--
John Barnett MVP
Associate Expert
http://xphelpandsupport.mvps.org

The information in this post is supplied "as is". No warranty of any kind,
either expressed or implied, is made in relation to the accuracy,
reliability or content of this post. The Author shall not be liable for any
direct, indirect, incidental or consequential damages arising out of the use
of, or inability to use, information or opinions expressed in this post..



"Jim Turner" <jnt@cogeco.ca> wrote in message
news:egT%23LI18FHA.808@TK2MSFTNGP09.phx.gbl...
>I upgraded from Nero 6 to Nero 7 but the problem I get from Nero 7 is
>similar to the problem I got with Nero 6. I get a non responsive message
>then go to Task Manager and have to close the program. I don't know why and
>I keep sending this to Microsoft but never get a response. Does anyone know
>how I can trouble shoot and correct this problem? The rest of the computer
>is fne.
>
> Jim
>

"Jim Turner" <jnt@cogeco.ca> wrote in message
news:egT%23LI18FHA.808@TK2MSFTNGP09.phx.gbl...
>I upgraded from Nero 6 to Nero 7 but the problem I get from Nero 7 is
>similar to the problem I got with Nero 6. I get a non responsive message
>then go to Task Manager and have to close the program. I don't know why and
>I keep sending this to Microsoft but never get a response. Does anyone know
>how I can trouble shoot and correct this problem? The rest of the computer
>is fne.
>
> Jim
>
Nero is not a Microsoft product. Sending a report to Microsoft is useless.
You need to contact Nero and get support for *their* product.

Bobby

Jim

Just curious. Do you have Music Match installed?

--

~~~~

Gerry

"Jim Turner" <jnt@cogeco.ca> wrote in message
news:egT%23LI18FHA.808@TK2MSFTNGP09.phx.gbl...
>I upgraded from Nero 6 to Nero 7 but the problem I get from Nero 7 is
>similar to the problem I got with Nero 6. I get a non responsive
>message then go to Task Manager and have to close the program. I don't
>know why and I keep sending this to Microsoft but never get a response.
>Does anyone know how I can trouble shoot and correct this problem? The
>rest of the computer is fne.
>
> Jim
>

Jim

Look in the System and Application logs for Error and Warning reports at
the time when the problem occurs and post copies here.

You can access Event Viewer by selecting Start, Administrative Tools,
Event Viewer. When researching the
meaning of the error, information regarding Event ID, Source and
Description are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default...&Product=winxp

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Double click the button and close Event
Viewer. Now start your message(email) and do a paste into the body of
the message. This will paste the info from the Event Viewer Error Report
complete with links into the message. Make sure this is the first paste
after exiting from Event Viewer.


Hope this helps.

Gerry
~~~~~~~~~~~~~~~~~~~~~~~~
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Using invalid email address

Stourport, Worcs, England
Enquire, plan and execute.
~~~~~~~~~~~~~~~~~~~~~~~~
Please tell the newsgroup how any
suggested solution worked for you.

http://dts-l.org/goodpost.htm

~~~~~~~~~~~~~~~~~~~~~~~~

"Jim Turner" <jnt@cogeco.ca> wrote in message
news:egT%23LI18FHA.808@TK2MSFTNGP09.phx.gbl...
>I upgraded from Nero 6 to Nero 7 but the problem I get from Nero 7 is
>similar to the problem I got with Nero 6. I get a non responsive
>message then go to Task Manager and have to close the program. I don't
>know why and I keep sending this to Microsoft but never get a response.
>Does anyone know how I can trouble shoot and correct this problem? The
>rest of the computer is fne.
>
> Jim
>