I'm trying to install a program on my mom's computer. The first window shows
up fine, but the next window to accept the license does not fit in the
window. The text does not wrap and disappears off the screen. The buttons to
accept or decline the license do not appear, so I cannot go any further with
the install. The window cannot be resized.

My mother tells me that this problem shows up frequently on different
programs that she is using.

I appreciate any suggestions.

Here are some things to check for (all having to do with the video
settings):

1. Is she using the native resolution for her LCD monitor / an appropriate
resolution for her CRT monitor?
2. Is she using an appropriate DPI measurement for her monitor?
3. Has she used any of the accessibility options (All Programs > Accessories
> Accessibility)?
4. Has she been trying some of the software that came with her video card?

And the resolution:

1. Use the native / an approriate resolution.
2. Use a correct DPI measurement.
3. Reset the 'theme' to Windows XP.
4. Reset to default.

--
Ted Zieglar
"You can do it if you try."

"Lmrntz" <Lmrntz@discussions.microsoft.com> wrote in message
news:269FF40D-92B7-4DDC-974B-0825BAA76723@microsoft.com...
> I'm trying to install a program on my mom's computer. The first window
shows
> up fine, but the next window to accept the license does not fit in the
> window. The text does not wrap and disappears off the screen. The buttons
to
> accept or decline the license do not appear, so I cannot go any further
with
> the install. The window cannot be resized.
>
> My mother tells me that this problem shows up frequently on different
> programs that she is using.
>
> I appreciate any suggestions.

"Lmrntz" <Lmrntz@discussions.microsoft.com> wrote in message
news:269FF40D-92B7-4DDC-974B-0825BAA76723@microsoft.com...
> I'm trying to install a program on my mom's computer. The first window
> shows
> up fine, but the next window to accept the license does not fit in the
> window. The text does not wrap and disappears off the screen. The buttons
> to
> accept or decline the license do not appear, so I cannot go any further
> with
> the install. The window cannot be resized.
>
> My mother tells me that this problem shows up frequently on different
> programs that she is using.
>
> I appreciate any suggestions.

You should be able to use the Tab key to get to the accept button.

--
D

I'm not an MVP a VIP nor do I have ESP.
I was just trying to help.
Please use your own best judgment before implementing any suggestions or
advice herein.
No warranty is expressed or implied.
Your mileage may vary.
See store for details.

Remove shoes to E-mail.