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#1
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I was looking thru Device Manager and clicked View>show hidden devices &
noticed two items with the yellow questions marks beside them- the first was: under "Printers" was my printer, then below it "Parallel Device" had the question mark. When clicking it for more info it said "The drivers for this device aren't installed. To reinstall click Reinstall Driver. Code 28" The device type said "printer". FYI my printer is an older HP 722C & I believe I installed it using WinXPs own printer driver. I haven't had any issues with this or the other device I found in conflict in Device Manager but was just curious if I needed to do anything with either one- or if not broke don't fix! The second device with a yellow exclamation mark was under Non Plug & Play Drivers> PartMgr. It said: "Device not present, not working properly or doesn't have all its drivers ,Code 24. Display name: Partition Manager, Current status: started, Startup>type: Boot. Driver files: c:\WINDOWS\System32\drivers\partmgr.sys, file version: 5.1.2600.0 The PartMgr had a troubleshoot option but I haven't tried it yet and the Parallel Device had a reinstall driver option but that came back empty after trying it. Thanks for any help with this! RK |
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#2
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Robert
The HP link leading to the driver follows: http://snipurl.com/knsv Your other Code 24 message is more difficult -see link for more information about Device Manager error codes: http://snipurl.com/7key I would sort the printer driver and see if the Code 24 goes away. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ "RobertK" <RobertK@discussions.microsoft.com> wrote in message news:3A4402BB-B3F8-4DE3-B0F6-602146D4B674@microsoft.com... >I was looking thru Device Manager and clicked View>show hidden devices & > noticed two items with the yellow questions marks beside them- the first > was: > under "Printers" was my printer, then below it "Parallel Device" had the > question mark. When clicking it for more info it said "The drivers for > this > device aren't installed. To reinstall click Reinstall Driver. Code 28" > The > device type said "printer". FYI my printer is an older HP 722C & I believe > I > installed it using WinXPs own printer driver. I haven't had any issues > with > this or the other device I found in conflict in Device Manager but was > just > curious if I needed to do anything with either one- or if not broke don't > fix! > > The second device with a yellow exclamation mark was under Non Plug & Play > Drivers> PartMgr. It said: "Device not present, not working properly or > doesn't have all its drivers ,Code 24. Display name: Partition Manager, > Current status: started, Startup>type: Boot. Driver files: > c:\WINDOWS\System32\drivers\partmgr.sys, file version: 5.1.2600.0 > > The PartMgr had a troubleshoot option but I haven't tried it yet and the > Parallel Device had a reinstall driver option but that came back empty > after > trying it. Thanks for any help with this! RK |
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#3
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Gerry, thanks for the reply. I followed your first link (HP) and everything
seems to be installed correctly- the HP722C printer icon appears in Printers & Faxes and it's checked as the default printer. I don't understand what the Parallel Device showing up below the HP 722C icon in Device Manager is all about, other than I know the printer uses the parallel port. I wonder if I should try uninstalling & reinstalling the printer to see what happens? As I've mentioned I've had no issues with the printer & just came across these exclamation marks on a whim. When you said I should sort the printer driver to see if the Code 24 goes away- did you mean working on the above HP722C issue first, or use the troubleshooter in PartMgr? If so can I try uninstalling the PartMgr device and installing it again? Thanks, Robert "Gerry Cornell" wrote: > Robert > > The HP link leading to the driver follows: > http://snipurl.com/knsv > > Your other Code 24 message is more difficult -see link for more information > about Device Manager error codes: > http://snipurl.com/7key > > I would sort the printer driver and see if the Code 24 goes away. > > > -- > > Hope this helps. > > Gerry > ~~~~ > FCA > Stourport, England > > Enquire, plan and execute > ~~~~~~~~~~~~~~~~~~~ > > > "RobertK" <RobertK@discussions.microsoft.com> wrote in message > news:3A4402BB-B3F8-4DE3-B0F6-602146D4B674@microsoft.com... > >I was looking thru Device Manager and clicked View>show hidden devices & > > noticed two items with the yellow questions marks beside them- the first > > was: > > under "Printers" was my printer, then below it "Parallel Device" had the > > question mark. When clicking it for more info it said "The drivers for > > this > > device aren't installed. To reinstall click Reinstall Driver. Code 28" > > The > > device type said "printer". FYI my printer is an older HP 722C & I believe > > I > > installed it using WinXPs own printer driver. I haven't had any issues > > with > > this or the other device I found in conflict in Device Manager but was > > just > > curious if I needed to do anything with either one- or if not broke don't > > fix! > > > > The second device with a yellow exclamation mark was under Non Plug & Play > > Drivers> PartMgr. It said: "Device not present, not working properly or > > doesn't have all its drivers ,Code 24. Display name: Partition Manager, > > Current status: started, Startup>type: Boot. Driver files: > > c:\WINDOWS\System32\drivers\partmgr.sys, file version: 5.1.2600.0 > > > > The PartMgr had a troubleshoot option but I haven't tried it yet and the > > Parallel Device had a reinstall driver option but that came back empty > > after > > trying it. Thanks for any help with this! RK > > > |
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#4
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Robert
Have the yellow question marks gone? If not what are the error codes now? If there are no Device Error codes against the printer I would leave the printer as it is. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ "RobertK" <RobertK@discussions.microsoft.com> wrote in message news:C3CCCE4C-94C3-448D-89E3-6B9B0DAE8F24@microsoft.com... > Gerry, thanks for the reply. I followed your first link (HP) and > everything > seems to be installed correctly- the HP722C printer icon appears in > Printers > & Faxes and it's checked as the default printer. I don't understand what > the > Parallel Device showing up below the HP 722C icon in Device Manager is > all > about, other than I know the printer uses the parallel port. I wonder if > I > should try uninstalling & reinstalling the printer to see what happens? As > I've mentioned I've had no issues with the printer & just came across > these > exclamation marks on a whim. > > When you said I should sort the printer driver to see if the Code 24 goes > away- did you mean working on the above HP722C issue first, or use the > troubleshooter in PartMgr? If so can I try uninstalling the PartMgr > device > and installing it again? Thanks, Robert > > "Gerry Cornell" wrote: > |
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#5
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Gerry, no the yellow marks are still next to the Parallel Device
(branched-out below the printer) and the PartMgr. Same error codes as before. -Robert "Gerry Cornell" wrote: > Robert > > Have the yellow question marks gone? > > If not what are the error codes now? > > If there are no Device Error codes against the printer I would leave the > printer as it is. > > -- > > Hope this helps. > > Gerry > ~~~~ > FCA > Stourport, England > > Enquire, plan and execute > ~~~~~~~~~~~~~~~~~~~ > > > > > "RobertK" <RobertK@discussions.microsoft.com> wrote in message > news:C3CCCE4C-94C3-448D-89E3-6B9B0DAE8F24@microsoft.com... > > Gerry, thanks for the reply. I followed your first link (HP) and > > everything > > seems to be installed correctly- the HP722C printer icon appears in > > Printers > > & Faxes and it's checked as the default printer. I don't understand what > > the > > Parallel Device showing up below the HP 722C icon in Device Manager is > > all > > about, other than I know the printer uses the parallel port. I wonder if > > I > > should try uninstalling & reinstalling the printer to see what happens? As > > I've mentioned I've had no issues with the printer & just came across > > these > > exclamation marks on a whim. > > > > When you said I should sort the printer driver to see if the Code 24 goes > > away- did you mean working on the above HP722C issue first, or use the > > troubleshooter in PartMgr? If so can I try uninstalling the PartMgr > > device > > and installing it again? Thanks, Robert > > > > "Gerry Cornell" wrote: > > > > > |
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#6
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Further update for the Parallel Device conflict:
I uninstalled the printer and reinstalled it, also updated the driver. No change. (the driver was the most recent before the uninstall too) Same as before. I started in Safe Mode to see if the conflicts went away but they did not. I tried uninstalling the PartMgr (the other device conflict) in Device Manager but all that did was cause my system to crash during reboot- so I chose the "last configuration that worked before error" option and the system started up fine and works fine. Later I read that removing non-plug & play devices can cause system problems- I shouldn't have been messing around with something I wasn't sure of. (<: So back to square one investigating these curious conflicts... "RobertK" wrote: > Gerry, no the yellow marks are still next to the Parallel Device > (branched-out below the printer) and the PartMgr. Same error codes as before. > -Robert > > "Gerry Cornell" wrote: > > > Robert > > > > Have the yellow question marks gone? > > > > If not what are the error codes now? > > > > If there are no Device Error codes against the printer I would leave the > > printer as it is. > > > > -- > > > > Hope this helps. > > > > Gerry > > ~~~~ > > FCA > > Stourport, England > > > > Enquire, plan and execute > > ~~~~~~~~~~~~~~~~~~~ > > > > > > > > > > "RobertK" <RobertK@discussions.microsoft.com> wrote in message > > news:C3CCCE4C-94C3-448D-89E3-6B9B0DAE8F24@microsoft.com... > > > Gerry, thanks for the reply. I followed your first link (HP) and > > > everything > > > seems to be installed correctly- the HP722C printer icon appears in > > > Printers > > > & Faxes and it's checked as the default printer. I don't understand what > > > the > > > Parallel Device showing up below the HP 722C icon in Device Manager is > > > all > > > about, other than I know the printer uses the parallel port. I wonder if > > > I > > > should try uninstalling & reinstalling the printer to see what happens? As > > > I've mentioned I've had no issues with the printer & just came across > > > these > > > exclamation marks on a whim. > > > > > > When you said I should sort the printer driver to see if the Code 24 goes > > > away- did you mean working on the above HP722C issue first, or use the > > > troubleshooter in PartMgr? If so can I try uninstalling the PartMgr > > > device > > > and installing it again? Thanks, Robert > > > > > > "Gerry Cornell" wrote: > > > > > > > > > |
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#7
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Robert
So what conflicts are there if the system started up fine and works fine? -- Regards. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ "RobertK" <RobertK@discussions.microsoft.com> wrote in message news:B0EBE1F3-8931-4E0F-9918-96ABF0E88093@microsoft.com... > Further update for the Parallel Device conflict: > I uninstalled the printer and reinstalled it, also updated the driver. No > change. (the driver was the most recent before the uninstall too) Same as > before. I started in Safe Mode to see if the conflicts went away but they > did > not. > > I tried uninstalling the PartMgr (the other device conflict) in Device > Manager but all that did was cause my system to crash during reboot- so I > chose the "last configuration that worked before error" option and the > system > started up fine and works fine. Later I read that removing non-plug & play > devices can cause system problems- I shouldn't have been messing around > with > something I wasn't sure of. (<: So back to square one investigating these > curious conflicts... > |
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#8
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I guess none worth pursuing further! (<:
"Gerry Cornell" wrote: > Robert > > So what conflicts are there if the system started up fine and works fine? > > -- > > Regards. > > Gerry > ~~~~ > FCA > Stourport, England > > Enquire, plan and execute > ~~~~~~~~~~~~~~~~~~~ > > > "RobertK" <RobertK@discussions.microsoft.com> wrote in message > news:B0EBE1F3-8931-4E0F-9918-96ABF0E88093@microsoft.com... > > Further update for the Parallel Device conflict: > > I uninstalled the printer and reinstalled it, also updated the driver. No > > change. (the driver was the most recent before the uninstall too) Same as > > before. I started in Safe Mode to see if the conflicts went away but they > > did > > not. > > > > I tried uninstalling the PartMgr (the other device conflict) in Device > > Manager but all that did was cause my system to crash during reboot- so I > > chose the "last configuration that worked before error" option and the > > system > > started up fine and works fine. Later I read that removing non-plug & play > > devices can cause system problems- I shouldn't have been messing around > > with > > something I wasn't sure of. (<: So back to square one investigating these > > curious conflicts... > > > > > |
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#9
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Update: the program "Bootskin" I have recently installed (that changes the
standard XP boot-up screen to any of several available on the web) causes the conflict in PartMgr. When the program is uninstalled the conflict goes away. But since there are no signs of anything negative happening other than this I'm fine with leaving it installed for now. I've heard that many folks have had issues with this freeware program (but not with my PartMgr thing) causing start-up problems (seems to be whether or not you have the right BIOS installed) and on its download site it mentions if you have a problem to try two alternate versions & gives uninstalling instructions too. While I've experienced no problems outwardly I'd suggest reading the user comments about the freeware on Download.com before trying it- many unhappy users! But I seem to be one of the lucky few with no problems. "RobertK" wrote: > I guess none worth pursuing further! (<: > > "Gerry Cornell" wrote: > > > Robert > > > > So what conflicts are there if the system started up fine and works fine? > > > > -- > > > > Regards. > > > > Gerry > > ~~~~ > > FCA > > Stourport, England > > > > Enquire, plan and execute > > ~~~~~~~~~~~~~~~~~~~ > > > > > > "RobertK" <RobertK@discussions.microsoft.com> wrote in message > > news:B0EBE1F3-8931-4E0F-9918-96ABF0E88093@microsoft.com... > > > Further update for the Parallel Device conflict: > > > I uninstalled the printer and reinstalled it, also updated the driver. No > > > change. (the driver was the most recent before the uninstall too) Same as > > > before. I started in Safe Mode to see if the conflicts went away but they > > > did > > > not. > > > > > > I tried uninstalling the PartMgr (the other device conflict) in Device > > > Manager but all that did was cause my system to crash during reboot- so I > > > chose the "last configuration that worked before error" option and the > > > system > > > started up fine and works fine. Later I read that removing non-plug & play > > > devices can cause system problems- I shouldn't have been messing around > > > with > > > something I wasn't sure of. (<: So back to square one investigating these > > > curious conflicts... > > > > > > > > > |
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