Help. I was trying to get rid of Spy Axe when I decided to reboot.
(different computer than the one I'm using now ) When my computer came back
up it looked as if XP loaded then it went to my blue Compaque screen..then
that was it. No icons, no taskbar, not start button, nothing. I rebooted
and tried to go in safe mode. All I got was a black screen with "safe mode"
written in all four corners. I rebooted several times and tried every
option with same result. I am not a computer person so I am not sure what to
do. did some looking around on the web and nothing I found tells me what to
do. Some say that I should open this or that....but how do I do that when
nothing responds and there are no icons. ctr, alt, delete does nothing
either.

Hope someome can help me. Thanks!

try F8 safe mode w/command prompt only!!
at command prompt>C:\WINDOWS\system32\Restore\rstrui.exe

assuming windows is on "C" drive!

"suse" wrote:

> Help. I was trying to get rid of Spy Axe when I decided to reboot.
> (different computer than the one I'm using now ) When my computer came back
> up it looked as if XP loaded then it went to my blue Compaque screen..then
> that was it. No icons, no taskbar, not start button, nothing. I rebooted
> and tried to go in safe mode. All I got was a black screen with "safe mode"
> written in all four corners. I rebooted several times and tried every
> option with same result. I am not a computer person so I am not sure what to
> do. did some looking around on the web and nothing I found tells me what to
> do. Some say that I should open this or that....but how do I do that when
> nothing responds and there are no icons. ctr, alt, delete does nothing
> either.
>
> Hope someome can help me. Thanks!

Oh and I also tried ctrl-alt-del when I get the black screen and nothing
happens. I think I should just call in the professionals. ugggghhh.

"suse" wrote:

> Thanks Dixonian69, but when I choose the option safe mode with command prompt
> all I get is a black screen with "safe mode" written in all four corners.
> There is no command prompt....nothing happens. Do I need to use my XP disc?
>
> "Dixonian69" wrote:
>
> > try F8 safe mode w/command prompt only!!
> > at command prompt>C:\WINDOWS\system32\Restore\rstrui.exe
> >
> > assuming windows is on "C" drive!
> >
> > "suse" wrote:
> >
> > > Help. I was trying to get rid of Spy Axe when I decided to reboot.
> > > (different computer than the one I'm using now ) When my computer came back
> > > up it looked as if XP loaded then it went to my blue Compaque screen..then
> > > that was it. No icons, no taskbar, not start button, nothing. I rebooted
> > > and tried to go in safe mode. All I got was a black screen with "safe mode"
> > > written in all four corners. I rebooted several times and tried every
> > > option with same result. I am not a computer person so I am not sure what to
> > > do. did some looking around on the web and nothing I found tells me what to
> > > do. Some say that I should open this or that....but how do I do that when
> > > nothing responds and there are no icons. ctr, alt, delete does nothing
> > > either.
> > >
> > > Hope someome can help me. Thanks!

Thanks Dixonian69, but when I choose the option safe mode with command prompt
all I get is a black screen with "safe mode" written in all four corners.
There is no command prompt....nothing happens. Do I need to use my XP disc?

"Dixonian69" wrote:

> try F8 safe mode w/command prompt only!!
> at command prompt>C:\WINDOWS\system32\Restore\rstrui.exe
>
> assuming windows is on "C" drive!
>
> "suse" wrote:
>
> > Help. I was trying to get rid of Spy Axe when I decided to reboot.
> > (different computer than the one I'm using now ) When my computer came back
> > up it looked as if XP loaded then it went to my blue Compaque screen..then
> > that was it. No icons, no taskbar, not start button, nothing. I rebooted
> > and tried to go in safe mode. All I got was a black screen with "safe mode"
> > written in all four corners. I rebooted several times and tried every
> > option with same result. I am not a computer person so I am not sure what to
> > do. did some looking around on the web and nothing I found tells me what to
> > do. Some say that I should open this or that....but how do I do that when
> > nothing responds and there are no icons. ctr, alt, delete does nothing
> > either.
> >
> > Hope someome can help me. Thanks!

did you try the "Last Known Good Config"
OR
"Eanble VGA Mode"?

"suse" wrote:

> Oh and I also tried ctrl-alt-del when I get the black screen and nothing
> happens. I think I should just call in the professionals. ugggghhh.
>
> "suse" wrote:
>
> > Thanks Dixonian69, but when I choose the option safe mode with command prompt
> > all I get is a black screen with "safe mode" written in all four corners.
> > There is no command prompt....nothing happens. Do I need to use my XP disc?
> >
> > "Dixonian69" wrote:
> >
> > > try F8 safe mode w/command prompt only!!
> > > at command prompt>C:\WINDOWS\system32\Restore\rstrui.exe
> > >
> > > assuming windows is on "C" drive!
> > >
> > > "suse" wrote:
> > >
> > > > Help. I was trying to get rid of Spy Axe when I decided to reboot.
> > > > (different computer than the one I'm using now ) When my computer came back
> > > > up it looked as if XP loaded then it went to my blue Compaque screen..then
> > > > that was it. No icons, no taskbar, not start button, nothing. I rebooted
> > > > and tried to go in safe mode. All I got was a black screen with "safe mode"
> > > > written in all four corners. I rebooted several times and tried every
> > > > option with same result. I am not a computer person so I am not sure what to
> > > > do. did some looking around on the web and nothing I found tells me what to
> > > > do. Some say that I should open this or that....but how do I do that when
> > > > nothing responds and there are no icons. ctr, alt, delete does nothing
> > > > either.
> > > >
> > > > Hope someome can help me. Thanks!

Yup, and I get the same result; black screen with "safe mode" in all 4
corners. I'm taking it over to my computer guys now.

Thanks for your help

"Dixonian69" wrote:

> did you try the "Last Known Good Config"
> OR
> "Eanble VGA Mode"?
>
> "suse" wrote:
>
> > Oh and I also tried ctrl-alt-del when I get the black screen and nothing
> > happens. I think I should just call in the professionals. ugggghhh.
> >
> > "suse" wrote:
> >
> > > Thanks Dixonian69, but when I choose the option safe mode with command prompt
> > > all I get is a black screen with "safe mode" written in all four corners.
> > > There is no command prompt....nothing happens. Do I need to use my XP disc?
> > >
> > > "Dixonian69" wrote:
> > >
> > > > try F8 safe mode w/command prompt only!!
> > > > at command prompt>C:\WINDOWS\system32\Restore\rstrui.exe
> > > >
> > > > assuming windows is on "C" drive!
> > > >
> > > > "suse" wrote:
> > > >
> > > > > Help. I was trying to get rid of Spy Axe when I decided to reboot.
> > > > > (different computer than the one I'm using now ) When my computer came back
> > > > > up it looked as if XP loaded then it went to my blue Compaque screen..then
> > > > > that was it. No icons, no taskbar, not start button, nothing. I rebooted
> > > > > and tried to go in safe mode. All I got was a black screen with "safe mode"
> > > > > written in all four corners. I rebooted several times and tried every
> > > > > option with same result. I am not a computer person so I am not sure what to
> > > > > do. did some looking around on the web and nothing I found tells me what to
> > > > > do. Some say that I should open this or that....but how do I do that when
> > > > > nothing responds and there are no icons. ctr, alt, delete does nothing
> > > > > either.
> > > > >
> > > > > Hope someome can help me. Thanks!