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#1
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Hi there,
I ran System Restore recently (to recover from a Norton internet Security 2005 problem) and System Restore reported that the restore was successful but "some files were renamed to preserve the files." The files were a couple of Symantec NIS files Can anyone tell me why System Restore would detect problems with files causing it to rename them? What should I do with the renamed files (as far as I can see the renamed file and the original are the same (exactly the same file size) -- Simon 1972 |
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#2
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Hi Simon,
This is a rare occurrence which I have not seen any documentation on. But not surprising considering Norton is involved. The best way recover from a bad install is to uninstall the offending application via add/remove programs in control panel. With Norton's poor uninstall process, a separate utility is needed to remove all it's junk. I would suggest backing up the renamed file for a couple of week in case there are needed later. -- Regards, Bert Kinney MS-MVP Shell/User http://bertk.mvps.org Simon 1972 wrote: > Hi there, > I ran System Restore recently (to recover from a Norton internet > Security 2005 problem) and System Restore reported that the restore > was successful but "some files were renamed to preserve the files." > > The files were a couple of Symantec NIS files > > Can anyone tell me why System Restore would detect problems with files > causing it to rename them? > > What should I do with the renamed files (as far as I can see the > renamed file and the original are the same (exactly the same file > size) |
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#3
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Hi Bert,
thanks for the info. The problem arose after a Norton "Live Update", so I cannot uninstall it, hence using System Restore. I have now sorted out the Norton problem (by deleting its "Program Rules" and recreating them) but I am still curious about the renamed files, here's some examples (from the folder C:\Program Files\Common Files\Symantec Shared\CCPD-LC) symlcrst(2)(2).dll symlcrst(2)(3).dll symlcrst(2)(6).dll symlcrst(2)(7).dll symlcrst.dll -- Simon 1972 "Bert Kinney" wrote: > Hi Simon, > > This is a rare occurrence which I have not seen any documentation on. > But not surprising considering Norton is involved. The best way recover > from a bad install is to uninstall the offending application via > add/remove programs in control panel. With Norton's poor uninstall > process, a separate utility is needed to remove all it's junk. I would > suggest backing up the renamed file for a couple of week in case there > are needed later. > > -- > Regards, > Bert Kinney MS-MVP Shell/User > http://bertk.mvps.org > > Simon 1972 wrote: > > Hi there, > > I ran System Restore recently (to recover from a Norton internet > > Security 2005 problem) and System Restore reported that the restore > > was successful but "some files were renamed to preserve the files." > > > > The files were a couple of Symantec NIS files > > > > Can anyone tell me why System Restore would detect problems with files > > causing it to rename them? > > > > What should I do with the renamed files (as far as I can see the > > renamed file and the original are the same (exactly the same file > > size) > > > |
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#4
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Hi Bert,
thanks for the info. The problem arose after a Norton "Live Update", so I cannot uninstall it, hence using System Restore. I have now sorted out the Norton problem (by deleting its "Program Rules" and recreating them) but I am still curious about the renamed files, here's some examples (from the folder C:\Program Files\Common Files\Symantec Shared\CCPD-LC) symlcrst(2)(2).dll symlcrst(2)(3).dll symlcrst(2)(6).dll symlcrst(2)(7).dll symlcrst.dll -- Simon 1972 "Bert Kinney" wrote: > Hi Simon, > > This is a rare occurrence which I have not seen any documentation on. > But not surprising considering Norton is involved. The best way recover > from a bad install is to uninstall the offending application via > add/remove programs in control panel. With Norton's poor uninstall > process, a separate utility is needed to remove all it's junk. I would > suggest backing up the renamed file for a couple of week in case there > are needed later. > > -- > Regards, > Bert Kinney MS-MVP Shell/User > http://bertk.mvps.org > > Simon 1972 wrote: > > Hi there, > > I ran System Restore recently (to recover from a Norton internet > > Security 2005 problem) and System Restore reported that the restore > > was successful but "some files were renamed to preserve the files." > > > > The files were a couple of Symantec NIS files > > > > Can anyone tell me why System Restore would detect problems with files > > causing it to rename them? > > > > What should I do with the renamed files (as far as I can see the > > renamed file and the original are the same (exactly the same file > > size) > > > |
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#5
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Hi Simon,
These are Symantec file, should not the running of anything other than Symantec application. They can be deleted. Here are some instructions on removing Symantec products. http://basconotw.mvps.org/SymRem.htm Removing your Norton program using SymNRT http://service1.symantec.com/SUPPORT...sv_lvl=&seg=hm -- Regards, Bert Kinney MS-MVP Shell/User http://bertk.mvps.org Simon 1972 wrote: > Hi Bert, > thanks for the info. > > The problem arose after a Norton "Live Update", so I cannot uninstall > it, hence using System Restore. > > I have now sorted out the Norton problem (by deleting its "Program > Rules" and recreating them) but I am still curious about the renamed > files, here's some examples (from the folder C:\Program Files\Common > Files\Symantec Shared\CCPD-LC) > symlcrst(2)(2).dll > symlcrst(2)(3).dll > symlcrst(2)(6).dll > symlcrst(2)(7).dll > symlcrst.dll > > > > >> Hi Simon, >> >> This is a rare occurrence which I have not seen any documentation on. >> But not surprising considering Norton is involved. The best way >> recover from a bad install is to uninstall the offending application >> via add/remove programs in control panel. With Norton's poor >> uninstall process, a separate utility is needed to remove all it's >> junk. I would suggest backing up the renamed file for a couple of >> week in case there are needed later. >> >> -- >> Regards, >> Bert Kinney MS-MVP Shell/User >> http://bertk.mvps.org >> >> Simon 1972 wrote: >>> Hi there, >>> I ran System Restore recently (to recover from a Norton internet >>> Security 2005 problem) and System Restore reported that the restore >>> was successful but "some files were renamed to preserve the files." >>> >>> The files were a couple of Symantec NIS files >>> >>> Can anyone tell me why System Restore would detect problems with >>> files causing it to rename them? >>> >>> What should I do with the renamed files (as far as I can see the >>> renamed file and the original are the same (exactly the same file >>> size) |
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