My CD burner had been great for two years. Then it began to fail
before a CD was completely burned and would not pop out the CD.

After much frustration, I called in a tech and he cleaned out a bunch
of temp files and things I didn't need and told me to get some more
memory. He said Windows certainly didn't seem to be seeing the drive,
so to install a new one.

I DID install the new drive and when my FamilyTreeMaker format was not
recognized, the CD software told me to upgrade (Nero 7), so I did.

I just tried to burn a new CD and it started right up and ran to 97%
and stopped. Then it froze up my whole computer just like every other
time before I called the tech.

When I checked TaskMaster, I got the same error message that Desktop
and PictureSlideShow were not running.

I was, as usual, unable to send the error message to Microsoft because
as soon as it came up, it froze, too.

Any ideas besides call the tech back out?

Try to defragment your drive first, if you have never done this on your PC.
You need about 1 GB of free and continuous memory space on your hard drive
when you copy to a CD and while you may have more than this amount of free
space it may fragmented.


"Jeanne" <jeancreswick@earthlink.net> wrote in message
news:1131464830.981542.13260@g49g2000cwa.googlegro ups.com...
> My CD burner had been great for two years. Then it began to fail
> before a CD was completely burned and would not pop out the CD.
>
> After much frustration, I called in a tech and he cleaned out a bunch
> of temp files and things I didn't need and told me to get some more
> memory. He said Windows certainly didn't seem to be seeing the drive,
> so to install a new one.
>
> I DID install the new drive and when my FamilyTreeMaker format was not
> recognized, the CD software told me to upgrade (Nero 7), so I did.
>
> I just tried to burn a new CD and it started right up and ran to 97%
> and stopped. Then it froze up my whole computer just like every other
> time before I called the tech.
>
> When I checked TaskMaster, I got the same error message that Desktop
> and PictureSlideShow were not running.
>
> I was, as usual, unable to send the error message to Microsoft because
> as soon as it came up, it froze, too.
>
> Any ideas besides call the tech back out?
>

Oh, no. Defragging is not a problem. I do it weekly and the tech did
it and I've done it several times since he left. Thanks for the input,
though.

Try shutting down all other running applications, like anti-virus,
firewalls, screen savers etc, When you do a burn.

"Jeanne" <jeancreswick@earthlink.net> wrote in message
news:1131468066.344310.114530@z14g2000cwz.googlegr oups.com...
> Oh, no. Defragging is not a problem. I do it weekly and the tech did
> it and I've done it several times since he left. Thanks for the input,
> though.
>

How are you trying to burn?
With XP or with Nero?

"Jeanne" <jeancreswick@earthlink.net> wrote in message
news:1131468066.344310.114530@z14g2000cwz.googlegr oups.com...
> Oh, no. Defragging is not a problem. I do it weekly and the tech did
> it and I've done it several times since he left. Thanks for the input,
> though.
>