I see. Do you know what the source was of the installation files used by the
OEM?
--
Russ Valentine
[MVP-Outlook]
"Jay F" <JayF@discussions.microsoft.com> wrote in message
news:017133CE-0CC8-4D46-8B51-833C955CEBE4@microsoft.com...
> Log in with Adm Priv. Went to Add Remove Programs/Add Windows Components.
> Selected Fax Services. Install wizard appeared to finish correctly but
> did
> not install the service. Also did not ask to insert Win XP CD. After
> doing
> a clean install of Windows XP, including a full format, Fax Services
> installed correctly. The program requested insertion of the Win XP CD
> this
> time. Apparently the Original OEM install was corrupted.
>
> Thanks,
> --
> Jay F
>
>
> "Russ Valentine [MVP-Outlook]" wrote:
>
>> OK. I'll tell the developers to ignore the file I sent them.
>> So tell me again the steps you used to produce this error.
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "Jay F" <JayF@discussions.microsoft.com> wrote in message
>> news:4B0AE760-566C-4FA1-B9B3-A0F632C26BFC@microsoft.com...
>> > Re-installed Windows XP Pro. Problem Solved. Previous install was
>> > done
>> > by
>> > an OEM distributor. Installing Fax Services did not ask to insert Win
>> > XP
>> > CD.
>> >
>> > Thank for your help,
>> > --
>> > Jay F
>> >
>> >
>> > "Russ Valentine [MVP-Outlook]" wrote:
>> >
>> >> Means nothing to me. If I can ever find the fax developers I'll have
>> >> them
>> >> take a look. They seem to have abandoned us right now.
>> >> --
>> >> Russ Valentine
>> >> [MVP-Outlook]
>> >> "Jay F" <JayF@discussions.microsoft.com> wrote in message
>> >> news:94537CCB-5C67-41A9-B6EA-61A5F187AFBD@microsoft.com...
>> >> > The following appears about 2/3rds of the way down through the log:
>> >> >
>> >> > [11/10/05 10:58:18] [0x04d8] [ ] Installing Fax
>> >> > Service...
>> >> > [11/10/05 10:58:18] [0x04d8] [ ] fxocSvc_Install (fax -
>> >> > Fax.CleanInstall)
>> >> > [11/10/05 10:58:18] [0x04d8] [ ] {
>> >> > [11/10/05 10:58:20] [0x04d8] [ERR] Failed to install the
>> >> > services section in section 'Fax.CleanInstall', rc = 0x4b8
>> >> > [11/10/05 10:58:20] [0x04d8] [ ] } (1208)
>> >> > [11/10/05 10:58:20] [0x04d8] [ERR] Failed to install fax
>> >> > service.
>> >> > This is a fatal error, abandoning fax install...rc=0x4b8
>> >> > [11/10/05 10:58:20] [0x04d8] [ ] prv_UpdateProgressBar
>> >> > (1)
>> >> >
>> >> > Every thing above this excerpt appears to be OK.
>> >> >
>> >> > Thanks
>> >> > --
>> >> > Jay F
>> >> >
>> >> >
>> >> > "Russ Valentine [MVP-Outlook]" wrote:
>> >> >
>> >> >> Look at faxsetup.log and tell us where the failure occurs.
>> >> >> --
>> >> >> Russ Valentine
>> >> >> [MVP-Outlook]
>> >> >> "Jay F" <JayF@discussions.microsoft.com> wrote in message
>> >> >> news:7A6AA9BF-233A-437A-ADE4-BC7B855F1F16@microsoft.com...
>> >> >> > Add Windows Components allows selection of fax services. it then
>> >> >> > goes
>> >> >> > through the process of installation the selection. On completion
>> >> >> > fax
>> >> >> > services is not installed and the component selection selection
>> >> >> > box
>> >> >> > is
>> >> >> > unchecked.
>> >> >> >
>> >> >> > Thanks,
>> >> >> >
>> >> >> > --
>> >> >> > Jay F
>> >> >> >
>> >> >> >
>> >> >> > "Russ Valentine [MVP-Outlook]" wrote:
>> >> >> >
>> >> >> >> Clarify your post. "Unable" tells us nothing.
>> >> >> >> --
>> >> >> >> Russ Valentine
>> >> >> >> [MVP-Outlook]
>> >> >> >> "Jay F" <JayF@discussions.microsoft.com> wrote in message
>> >> >> >> news434399E-60FA-420D-A180-94F4150145F0@microsoft.com...
>> >> >> >> > Unable to add Fax Services on XP Pro SP2 either in Add Windows
>> >> >> >> > Components
>> >> >> >> > or
>> >> >> >> > in Printers and Faxes. US Robotics 56K PVI Modem Checks out
>> >> >> >> > OK
>> >> >> >> > in
>> >> >> >> > Device
>> >> >> >> > Manager.
>> >> >> >> > --
>> >> >> >> > Jay F
>> >> >> >>
>> >> >> >>
>> >> >> >>
>> >> >>
>> >> >>
>> >> >>
>> >>
>> >>
>> >>
>>
>>
>>