First I tried to get fax services by adding the fax service component in the
control panel/add programs/add windows component. It couldn't find several
files in C:j386 and asked me to insert a SP2 CD, which I don't have.

On the second time through I clicked that it should set up the services
without those files. (There were about 6)

Then I found "Set up Faxing" under Printers and faxes. It appeared to set
something up. I even got a message under Start/all programs indicating a new
program had been installed.

Nonetheless, there is no fax option under my printers, nor under
assessories/communications/fax.

I just want to send an occasional file via fax modem. I could do this ten
years ago without a hassle.

Can you help?

It's c:\i386 or c:\windows\i386
--
Cari (MS-MVP)
Printing & Imaging



"Michael Segal" <Michael Segal@discussions.microsoft.com> wrote in message
news:7DDC410C-1504-4A55-8793-7CAA7CADBE5B@microsoft.com...
> First I tried to get fax services by adding the fax service component in
> the
> control panel/add programs/add windows component. It couldn't find
> several
> files in C:j386 and asked me to insert a SP2 CD, which I don't have.
>
> On the second time through I clicked that it should set up the services
> without those files. (There were about 6)
>
> Then I found "Set up Faxing" under Printers and faxes. It appeared to set
> something up. I even got a message under Start/all programs indicating a
> new
> program had been installed.
>
> Nonetheless, there is no fax option under my printers, nor under
> assessories/communications/fax.
>
> I just want to send an occasional file via fax modem. I could do this ten
> years ago without a hassle.
>
> Can you help?

This page might be of help also:

http://members.shaw.ca/bsanders/FAQFAX.htm#_Toc88835132
2. Why can't the XP Fax Installation Program find the Installation
Files?

Hal
--
Hal Hostetler, CPBE -- hhh@kvoa.com
Senior Engineer/MIS -- MS MVP-P/I -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

"Michael Segal" <Michael Segal@discussions.microsoft.com> wrote in message
news:7DDC410C-1504-4A55-8793-7CAA7CADBE5B@microsoft.com...
> First I tried to get fax services by adding the fax service component in
the
> control panel/add programs/add windows component. It couldn't find
several
> files in C:j386 and asked me to insert a SP2 CD, which I don't have.
>
> On the second time through I clicked that it should set up the services
> without those files. (There were about 6)
>
> Then I found "Set up Faxing" under Printers and faxes. It appeared to set
> something up. I even got a message under Start/all programs indicating a
new
> program had been installed.
>
> Nonetheless, there is no fax option under my printers, nor under
> assessories/communications/fax.
>
> I just want to send an occasional file via fax modem. I could do this ten
> years ago without a hassle.
>
> Can you help?