Fax Services

Unable to add Fax Services on XP Pro SP2 either in Add Windows Components or
in Printers and Faxes. US Robotics 56K PVI Modem Checks out OK in Device
Manager.
--
Jay F

To add additional components to the Add/Remove Programs list (Windows
Components):

Tools/Folder Options/View/Show Hidden Files and Folders and Show Extensions
for known file types. Then go to Windows Explorer/Inf Folder/Sysoc.inf
(Double Click it). You will find several lines that include the word 'hide'.
Simply remove the word 'hide' (but leave the comma). Save and exit.
--
XP-WNP
Today is the first day of the
rest of your life.


"Jay F" wrote:

> Unable to add Fax Services on XP Pro SP2 either in Add Windows Components or
> in Printers and Faxes. US Robotics 56K PVI Modem Checks out OK in Device
> Manager.
> --
> Jay F

Clarify your post. "Unable" tells us nothing.
--
Russ Valentine
[MVP-Outlook]
"Jay F" <JayF@discussions.microsoft.com> wrote in message
news434399E-60FA-420D-A180-94F4150145F0@microsoft.com...
> Unable to add Fax Services on XP Pro SP2 either in Add Windows Components
> or
> in Printers and Faxes. US Robotics 56K PVI Modem Checks out OK in Device
> Manager.
> --
> Jay F

Add Windows Components allows selection of fax services. it then goes
through the process of installation the selection. On completion fax
services is not installed and the component selection selection box is
unchecked.

Thanks,

--
Jay F


"Russ Valentine [MVP-Outlook]" wrote:

> Clarify your post. "Unable" tells us nothing.
> --
> Russ Valentine
> [MVP-Outlook]
> "Jay F" <JayF@discussions.microsoft.com> wrote in message
> news434399E-60FA-420D-A180-94F4150145F0@microsoft.com...
> > Unable to add Fax Services on XP Pro SP2 either in Add Windows Components
> > or
> > in Printers and Faxes. US Robotics 56K PVI Modem Checks out OK in Device
> > Manager.
> > --
> > Jay F
>
>
>

Look at faxsetup.log and tell us where the failure occurs.
--
Russ Valentine
[MVP-Outlook]
"Jay F" <JayF@discussions.microsoft.com> wrote in message
news:7A6AA9BF-233A-437A-ADE4-BC7B855F1F16@microsoft.com...
> Add Windows Components allows selection of fax services. it then goes
> through the process of installation the selection. On completion fax
> services is not installed and the component selection selection box is
> unchecked.
>
> Thanks,
>
> --
> Jay F
>
>
> "Russ Valentine [MVP-Outlook]" wrote:
>
>> Clarify your post. "Unable" tells us nothing.
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "Jay F" <JayF@discussions.microsoft.com> wrote in message
>> news434399E-60FA-420D-A180-94F4150145F0@microsoft.com...
>> > Unable to add Fax Services on XP Pro SP2 either in Add Windows
>> > Components
>> > or
>> > in Printers and Faxes. US Robotics 56K PVI Modem Checks out OK in
>> > Device
>> > Manager.
>> > --
>> > Jay F
>>
>>
>>

The following appears about 2/3rds of the way down through the log:

[11/10/05 10:58:18] [0x04d8] [ ] Installing Fax Service...
[11/10/05 10:58:18] [0x04d8] [ ] fxocSvc_Install (fax -
Fax.CleanInstall)
[11/10/05 10:58:18] [0x04d8] [ ] {
[11/10/05 10:58:20] [0x04d8] [ERR] Failed to install the
services section in section 'Fax.CleanInstall', rc = 0x4b8
[11/10/05 10:58:20] [0x04d8] [ ] } (1208)
[11/10/05 10:58:20] [0x04d8] [ERR] Failed to install fax service.
This is a fatal error, abandoning fax install...rc=0x4b8
[11/10/05 10:58:20] [0x04d8] [ ] prv_UpdateProgressBar (1)

Every thing above this excerpt appears to be OK.

Thanks
--
Jay F


"Russ Valentine [MVP-Outlook]" wrote:

> Look at faxsetup.log and tell us where the failure occurs.
> --
> Russ Valentine
> [MVP-Outlook]
> "Jay F" <JayF@discussions.microsoft.com> wrote in message
> news:7A6AA9BF-233A-437A-ADE4-BC7B855F1F16@microsoft.com...
> > Add Windows Components allows selection of fax services. it then goes
> > through the process of installation the selection. On completion fax
> > services is not installed and the component selection selection box is
> > unchecked.
> >
> > Thanks,
> >
> > --
> > Jay F
> >
> >
> > "Russ Valentine [MVP-Outlook]" wrote:
> >
> >> Clarify your post. "Unable" tells us nothing.
> >> --
> >> Russ Valentine
> >> [MVP-Outlook]
> >> "Jay F" <JayF@discussions.microsoft.com> wrote in message
> >> news434399E-60FA-420D-A180-94F4150145F0@microsoft.com...
> >> > Unable to add Fax Services on XP Pro SP2 either in Add Windows
> >> > Components
> >> > or
> >> > in Printers and Faxes. US Robotics 56K PVI Modem Checks out OK in
> >> > Device
> >> > Manager.
> >> > --
> >> > Jay F
> >>
> >>
> >>
>
>
>

Means nothing to me. If I can ever find the fax developers I'll have them
take a look. They seem to have abandoned us right now.
--
Russ Valentine
[MVP-Outlook]
"Jay F" <JayF@discussions.microsoft.com> wrote in message
news:94537CCB-5C67-41A9-B6EA-61A5F187AFBD@microsoft.com...
> The following appears about 2/3rds of the way down through the log:
>
> [11/10/05 10:58:18] [0x04d8] [ ] Installing Fax Service...
> [11/10/05 10:58:18] [0x04d8] [ ] fxocSvc_Install (fax -
> Fax.CleanInstall)
> [11/10/05 10:58:18] [0x04d8] [ ] {
> [11/10/05 10:58:20] [0x04d8] [ERR] Failed to install the
> services section in section 'Fax.CleanInstall', rc = 0x4b8
> [11/10/05 10:58:20] [0x04d8] [ ] } (1208)
> [11/10/05 10:58:20] [0x04d8] [ERR] Failed to install fax service.
> This is a fatal error, abandoning fax install...rc=0x4b8
> [11/10/05 10:58:20] [0x04d8] [ ] prv_UpdateProgressBar (1)
>
> Every thing above this excerpt appears to be OK.
>
> Thanks
> --
> Jay F
>
>
> "Russ Valentine [MVP-Outlook]" wrote:
>
>> Look at faxsetup.log and tell us where the failure occurs.
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "Jay F" <JayF@discussions.microsoft.com> wrote in message
>> news:7A6AA9BF-233A-437A-ADE4-BC7B855F1F16@microsoft.com...
>> > Add Windows Components allows selection of fax services. it then goes
>> > through the process of installation the selection. On completion fax
>> > services is not installed and the component selection selection box is
>> > unchecked.
>> >
>> > Thanks,
>> >
>> > --
>> > Jay F
>> >
>> >
>> > "Russ Valentine [MVP-Outlook]" wrote:
>> >
>> >> Clarify your post. "Unable" tells us nothing.
>> >> --
>> >> Russ Valentine
>> >> [MVP-Outlook]
>> >> "Jay F" <JayF@discussions.microsoft.com> wrote in message
>> >> news434399E-60FA-420D-A180-94F4150145F0@microsoft.com...
>> >> > Unable to add Fax Services on XP Pro SP2 either in Add Windows
>> >> > Components
>> >> > or
>> >> > in Printers and Faxes. US Robotics 56K PVI Modem Checks out OK in
>> >> > Device
>> >> > Manager.
>> >> > --
>> >> > Jay F
>> >>
>> >>
>> >>
>>
>>
>>

Re-installed Windows XP Pro. Problem Solved. Previous install was done by
an OEM distributor. Installing Fax Services did not ask to insert Win XP CD.

Thank for your help,
--
Jay F


"Russ Valentine [MVP-Outlook]" wrote:

> Means nothing to me. If I can ever find the fax developers I'll have them
> take a look. They seem to have abandoned us right now.
> --
> Russ Valentine
> [MVP-Outlook]
> "Jay F" <JayF@discussions.microsoft.com> wrote in message
> news:94537CCB-5C67-41A9-B6EA-61A5F187AFBD@microsoft.com...
> > The following appears about 2/3rds of the way down through the log:
> >
> > [11/10/05 10:58:18] [0x04d8] [ ] Installing Fax Service...
> > [11/10/05 10:58:18] [0x04d8] [ ] fxocSvc_Install (fax -
> > Fax.CleanInstall)
> > [11/10/05 10:58:18] [0x04d8] [ ] {
> > [11/10/05 10:58:20] [0x04d8] [ERR] Failed to install the
> > services section in section 'Fax.CleanInstall', rc = 0x4b8
> > [11/10/05 10:58:20] [0x04d8] [ ] } (1208)
> > [11/10/05 10:58:20] [0x04d8] [ERR] Failed to install fax service.
> > This is a fatal error, abandoning fax install...rc=0x4b8
> > [11/10/05 10:58:20] [0x04d8] [ ] prv_UpdateProgressBar (1)
> >
> > Every thing above this excerpt appears to be OK.
> >
> > Thanks
> > --
> > Jay F
> >
> >
> > "Russ Valentine [MVP-Outlook]" wrote:
> >
> >> Look at faxsetup.log and tell us where the failure occurs.
> >> --
> >> Russ Valentine
> >> [MVP-Outlook]
> >> "Jay F" <JayF@discussions.microsoft.com> wrote in message
> >> news:7A6AA9BF-233A-437A-ADE4-BC7B855F1F16@microsoft.com...
> >> > Add Windows Components allows selection of fax services. it then goes
> >> > through the process of installation the selection. On completion fax
> >> > services is not installed and the component selection selection box is
> >> > unchecked.
> >> >
> >> > Thanks,
> >> >
> >> > --
> >> > Jay F
> >> >
> >> >
> >> > "Russ Valentine [MVP-Outlook]" wrote:
> >> >
> >> >> Clarify your post. "Unable" tells us nothing.
> >> >> --
> >> >> Russ Valentine
> >> >> [MVP-Outlook]
> >> >> "Jay F" <JayF@discussions.microsoft.com> wrote in message
> >> >> news434399E-60FA-420D-A180-94F4150145F0@microsoft.com...
> >> >> > Unable to add Fax Services on XP Pro SP2 either in Add Windows
> >> >> > Components
> >> >> > or
> >> >> > in Printers and Faxes. US Robotics 56K PVI Modem Checks out OK in
> >> >> > Device
> >> >> > Manager.
> >> >> > --
> >> >> > Jay F
> >> >>
> >> >>
> >> >>
> >>
> >>
> >>
>
>
>

OK. I'll tell the developers to ignore the file I sent them.
So tell me again the steps you used to produce this error.
--
Russ Valentine
[MVP-Outlook]
"Jay F" <JayF@discussions.microsoft.com> wrote in message
news:4B0AE760-566C-4FA1-B9B3-A0F632C26BFC@microsoft.com...
> Re-installed Windows XP Pro. Problem Solved. Previous install was done
> by
> an OEM distributor. Installing Fax Services did not ask to insert Win XP
> CD.
>
> Thank for your help,
> --
> Jay F
>
>
> "Russ Valentine [MVP-Outlook]" wrote:
>
>> Means nothing to me. If I can ever find the fax developers I'll have them
>> take a look. They seem to have abandoned us right now.
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "Jay F" <JayF@discussions.microsoft.com> wrote in message
>> news:94537CCB-5C67-41A9-B6EA-61A5F187AFBD@microsoft.com...
>> > The following appears about 2/3rds of the way down through the log:
>> >
>> > [11/10/05 10:58:18] [0x04d8] [ ] Installing Fax Service...
>> > [11/10/05 10:58:18] [0x04d8] [ ] fxocSvc_Install (fax -
>> > Fax.CleanInstall)
>> > [11/10/05 10:58:18] [0x04d8] [ ] {
>> > [11/10/05 10:58:20] [0x04d8] [ERR] Failed to install the
>> > services section in section 'Fax.CleanInstall', rc = 0x4b8
>> > [11/10/05 10:58:20] [0x04d8] [ ] } (1208)
>> > [11/10/05 10:58:20] [0x04d8] [ERR] Failed to install fax
>> > service.
>> > This is a fatal error, abandoning fax install...rc=0x4b8
>> > [11/10/05 10:58:20] [0x04d8] [ ] prv_UpdateProgressBar (1)
>> >
>> > Every thing above this excerpt appears to be OK.
>> >
>> > Thanks
>> > --
>> > Jay F
>> >
>> >
>> > "Russ Valentine [MVP-Outlook]" wrote:
>> >
>> >> Look at faxsetup.log and tell us where the failure occurs.
>> >> --
>> >> Russ Valentine
>> >> [MVP-Outlook]
>> >> "Jay F" <JayF@discussions.microsoft.com> wrote in message
>> >> news:7A6AA9BF-233A-437A-ADE4-BC7B855F1F16@microsoft.com...
>> >> > Add Windows Components allows selection of fax services. it then
>> >> > goes
>> >> > through the process of installation the selection. On completion
>> >> > fax
>> >> > services is not installed and the component selection selection box
>> >> > is
>> >> > unchecked.
>> >> >
>> >> > Thanks,
>> >> >
>> >> > --
>> >> > Jay F
>> >> >
>> >> >
>> >> > "Russ Valentine [MVP-Outlook]" wrote:
>> >> >
>> >> >> Clarify your post. "Unable" tells us nothing.
>> >> >> --
>> >> >> Russ Valentine
>> >> >> [MVP-Outlook]
>> >> >> "Jay F" <JayF@discussions.microsoft.com> wrote in message
>> >> >> news434399E-60FA-420D-A180-94F4150145F0@microsoft.com...
>> >> >> > Unable to add Fax Services on XP Pro SP2 either in Add Windows
>> >> >> > Components
>> >> >> > or
>> >> >> > in Printers and Faxes. US Robotics 56K PVI Modem Checks out OK
>> >> >> > in
>> >> >> > Device
>> >> >> > Manager.
>> >> >> > --
>> >> >> > Jay F
>> >> >>
>> >> >>
>> >> >>
>> >>
>> >>
>> >>
>>
>>
>>

Log in with Adm Priv. Went to Add Remove Programs/Add Windows Components.
Selected Fax Services. Install wizard appeared to finish correctly but did
not install the service. Also did not ask to insert Win XP CD. After doing
a clean install of Windows XP, including a full format, Fax Services
installed correctly. The program requested insertion of the Win XP CD this
time. Apparently the Original OEM install was corrupted.

Thanks,
--
Jay F


"Russ Valentine [MVP-Outlook]" wrote:

> OK. I'll tell the developers to ignore the file I sent them.
> So tell me again the steps you used to produce this error.
> --
> Russ Valentine
> [MVP-Outlook]
> "Jay F" <JayF@discussions.microsoft.com> wrote in message
> news:4B0AE760-566C-4FA1-B9B3-A0F632C26BFC@microsoft.com...
> > Re-installed Windows XP Pro. Problem Solved. Previous install was done
> > by
> > an OEM distributor. Installing Fax Services did not ask to insert Win XP
> > CD.
> >
> > Thank for your help,
> > --
> > Jay F
> >
> >
> > "Russ Valentine [MVP-Outlook]" wrote:
> >
> >> Means nothing to me. If I can ever find the fax developers I'll have them
> >> take a look. They seem to have abandoned us right now.
> >> --
> >> Russ Valentine
> >> [MVP-Outlook]
> >> "Jay F" <JayF@discussions.microsoft.com> wrote in message
> >> news:94537CCB-5C67-41A9-B6EA-61A5F187AFBD@microsoft.com...
> >> > The following appears about 2/3rds of the way down through the log:
> >> >
> >> > [11/10/05 10:58:18] [0x04d8] [ ] Installing Fax Service...
> >> > [11/10/05 10:58:18] [0x04d8] [ ] fxocSvc_Install (fax -
> >> > Fax.CleanInstall)
> >> > [11/10/05 10:58:18] [0x04d8] [ ] {
> >> > [11/10/05 10:58:20] [0x04d8] [ERR] Failed to install the
> >> > services section in section 'Fax.CleanInstall', rc = 0x4b8
> >> > [11/10/05 10:58:20] [0x04d8] [ ] } (1208)
> >> > [11/10/05 10:58:20] [0x04d8] [ERR] Failed to install fax
> >> > service.
> >> > This is a fatal error, abandoning fax install...rc=0x4b8
> >> > [11/10/05 10:58:20] [0x04d8] [ ] prv_UpdateProgressBar (1)
> >> >
> >> > Every thing above this excerpt appears to be OK.
> >> >
> >> > Thanks
> >> > --
> >> > Jay F
> >> >
> >> >
> >> > "Russ Valentine [MVP-Outlook]" wrote:
> >> >
> >> >> Look at faxsetup.log and tell us where the failure occurs.
> >> >> --
> >> >> Russ Valentine
> >> >> [MVP-Outlook]
> >> >> "Jay F" <JayF@discussions.microsoft.com> wrote in message
> >> >> news:7A6AA9BF-233A-437A-ADE4-BC7B855F1F16@microsoft.com...
> >> >> > Add Windows Components allows selection of fax services. it then
> >> >> > goes
> >> >> > through the process of installation the selection. On completion
> >> >> > fax
> >> >> > services is not installed and the component selection selection box
> >> >> > is
> >> >> > unchecked.
> >> >> >
> >> >> > Thanks,
> >> >> >
> >> >> > --
> >> >> > Jay F
> >> >> >
> >> >> >
> >> >> > "Russ Valentine [MVP-Outlook]" wrote:
> >> >> >
> >> >> >> Clarify your post. "Unable" tells us nothing.
> >> >> >> --
> >> >> >> Russ Valentine
> >> >> >> [MVP-Outlook]
> >> >> >> "Jay F" <JayF@discussions.microsoft.com> wrote in message
> >> >> >> news434399E-60FA-420D-A180-94F4150145F0@microsoft.com...
> >> >> >> > Unable to add Fax Services on XP Pro SP2 either in Add Windows
> >> >> >> > Components
> >> >> >> > or
> >> >> >> > in Printers and Faxes. US Robotics 56K PVI Modem Checks out OK
> >> >> >> > in
> >> >> >> > Device
> >> >> >> > Manager.
> >> >> >> > --
> >> >> >> > Jay F
> >> >> >>
> >> >> >>
> >> >> >>
> >> >>
> >> >>
> >> >>
> >>
> >>
> >>
>
>
>