Re: Deleting a document from a print queue

"tx1477" <tx1477@discussions.microsoft.com> wrote in message
news:C3AF40C2-A939-4115-9FF3-C0067857C228@microsoft.com...
> I've tried reinstalling my HP printer and I still have the same
> problem. If
> there is a document in #1 position that won't delete, I can't
> print anything
> else. I have a new HP7210 printer and they blame it on XP. I'm
> ready to go
> back to Windows 98
>
> "Peter" wrote:
>
>> My printer does that occasionally and the only solution I found
>> was to
>> uninstall and then reinstall the printer using the CD that came
>> with it.
>>
>> --
>> Peter
>> Toronto, Canada
>> XP Home SP2
>> P4 dual HT @ 3.0ghz, 1.0gb RAM, 160gb HD
>> "STom" <stombiztalker@hotmail.com> wrote in message
>> news:OziOabrTFHA.3952@TK2MSFTNGP15.phx.gbl...
>> > Actually, no, no other documents will print, that is what my
>> > problem is.
>> >
>> > I know what you mean by it timing out, but this darn thing is
>> > keeping
>> > anything else from getting through to the printer. Or maybe I
>> > didn't wait
>> > long enough for the second job to start. I'm not sure.
>> >
>> > STom
>> > "Byte" <Byte@discussions.microsoft.com> wrote in message
>> > news:6D0E4782-8D0C-4778-93B1-FBE4CED22BCC@microsoft.com...
>> >>I just deleted a print job but it stays on the queue. It was
>> >>reported
>> >> deleting and it did not disappear after a long time. What
>> >> shall I do?
>> >> This is a software problem with Microsoft printing system. The
>> >> job has
>> >> been
>> >> deleted. Though it still appear on the print queue, it will
>> >> not be
>> >> printed.
>> >> other jobs in the queue will take over and will not be
>> >> affected. The job
>> >> will
>> >> disappear when the system times out.
>> >> Therefore, you can ignore this shortcoming.
>> >>
>> >> --
>> >> I'm no expert, but I did stay at
>> >> the Holiday Inn Express last night.
>> >>
>> >>
>> >> "STom" wrote:
>> >>
>> >>> I have seen this on multiple printers...Canon S450, HP etc
>> >>> when you go
>> >>> to
>> >>> delete what appears to be a currently printing document out
>> >>> of the
>> >>> printers
>> >>> queue. You can see that it says deleting but it just sits
>> >>> there and
>> >>> never
>> >>> goes away. Then you can't print anything else.
>> >>>
>> >>> You try shutting off the printer, rebooting the machine and
>> >>> it doesn't
>> >>> work.
>> >>>
>> >>> How the heck can you force this document to really be deleted
>> >>> and free
>> >>> up
>> >>> the printer?
>> >>>
>> >>> Thanks.
>> >>>
>> >>> STom

Turn off the Print Spooler in Services under Administrative Tools.
You can then use Windows Explorer to go to System32\Spool\Printers
to delete the offending jobs. Stopping the Print Spooler service
will also turn off the Fax Service, so turn it back on after
Starting the Print Spooler again.

--
Earl F. Parrish