You probably redirected the installation routine enough times that if was
finally able to find all the files it needs. They get scattered about when
you install SP2.
--
Russ Valentine
[MVP-Outlook]
"Kevin Smith" <KevinSmith@discussions.microsoft.com> wrote in message
news:C7B00A21-A9B4-4BC8-ABC9-440CA48956B0@microsoft.com...
> Oddly, yes. I sent off a test fax and it worked fine.
> I don't understand it at all.
>
> I can't even hazard a guess. I've told you everything I know.
>
> "Russ Valentine [MVP-Outlook]" wrote:
>
>> But does it work?
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "Kevin Smith" <KevinSmith@discussions.microsoft.com> wrote in message
>> news:042E3D6B-8EBF-4C39-9646-361923710D66@microsoft.com...
>> > Nope... I have it up and running now. For some reason the most recent
>> > install
>> > I did worked. Once again it skipped the "copying files" step but all
>> > the
>> > fax
>> > utilities are correctly installed and "fax" appears correctly in
>> > Printers
>> > and
>> > Faxes.
>> >
>> > Thanks, although I'll sure be scratching my head over this one for a
>> > while.
>> >
>> > "Kevin Smith" wrote:
>> >
>> >> It looks like Russ is right. It no longer even bothers with the
>> >> "copying
>> >> files" step and now skips right to "Configuring Fax Services" even
>> >> though
>> >> fax
>> >> services does not exist after the install is complete. I'm certain
>> >> it's
>> >> because I told it earlier to continue without each file.
>> >> Any idea of how to rectify that in order to try the other steps?
>> >>
>> >> "Kevin Smith" wrote:
>> >>
>> >> > Thanks. I'll try the steps you've mentioned and get back to you
>> >> > shortly.
>> >> >
>> >> > "Hal Hostetler [MVP P/I]" wrote:
>> >> >
>> >> > > Here's what we know so far:
>> >> > >
>> >> > > http://members.shaw.ca/bsanders/FAQFAX.htm#_Toc88835132
>> >> > > 2. Why can't the XP Fax Installation Program find the Installation
>> >> > > Files?
>> >> > >
>> >> > > And here's some additional info concerning the Microsoft KB
>> >> > > article
>> >> > > mentioned in the FAQ:
>> >> > >
>> >> > > http://h10025.www1.hp.com/ewfrf/wc/g...name=c00270202
>> >> > > HP and Compaq Notebook PCs: Unable to Install Windows XP Fax
>> >> > > Software
>> >> > >
>> >> > > Note that Microsoft does NOT recommend that you use the
>> >> > > Esentutl.exe
>> >> > > utility
>> >> > > to recover from security database corruption. They have a hotfix
>> >> > > available
>> >> > > that may fix the problem.
>> >> > >
>> >> > > Hal
>> >> > > --
>> >> > > Hal Hostetler, CPBE -- hhh@kvoa.com
>> >> > > Senior Engineer/MIS -- MS MVP-P/I -- WA7BGX
>> >> > > http://www.kvoa.com -- "When News breaks, we fix it!"
>> >> > > KVOA Television, Tucson, AZ. NBC Channel 4
>> >> > > Still Cadillacin' - www.badnewsbluesband.com
>> >> > >
>> >> > > "Kevin Smith" <KevinSmith@discussions.microsoft.com> wrote in
>> >> > > message
>> >> > > news:4ADF2206-26C7-43ED-822C-FC3E0AA9906D@microsoft.com...
>> >> > > > Hi all.
>> >> > > > We installed SP2 on our Windows XP Pro machine a couple of
>> >> > > > months
>> >> > > > ago and
>> >> > > > just this month decided to install fax services (it was
>> >> > > > previously
>> >> > > > not
>> >> > > > installed). Upon using the Add/Remove Windows Components dialog
>> >> > > > and
>> >> > > checking
>> >> > > > off only "fax services" to install, I got an error regarding a
>> >> > > > file
>> >> > > > that
>> >> > > the
>> >> > > > wizard could not find in C:\Windows\ServicePackFiles\i386. It
>> >> > > > said
>> >> > > > to
>> >> > > select
>> >> > > > the location "or insert the Windows XP Professional Service Pack
>> >> > > > 2"
>> >> > > > disk.
>> >> > > I
>> >> > > > figured I might as well slipstream SP2 and make an XP SP2
>> >> > > > install
>> >> > > > disk and
>> >> > > > try going that way.
>> >> > > > We got the same error this time, but a different file.
>> >> > > >
>> >> > > > "Setup cannot copy the file fxsres.dll.
>> >> > > >
>> >> > > > Ensure that the location specified below is correct, or change
>> >> > > > it
>> >> > > > and
>> >> > > insert
>> >> > > > 'Windows XP Professional Service Pack 2 CD' in the drive you
>> >> > > > specify.
>> >> > > >
>> >> > > > Copy files from:
>> >> > > > c:\windows\ServicePackFiles\i386"
>> >> > > >
>> >> > > > I first hit retry without changing the copy from location after
>> >> > > > verifying
>> >> > > > that the file existed there. The dialog immediately returned.
>> >> > > > I then changed the location to our slipstreamed install CD
>> >> > > > (E:\I386). The
>> >> > > > file was clearly in that location, as well. I hit retry. The
>> >> > > > dialog
>> >> > > > once
>> >> > > > again returned.
>> >> > > >
>> >> > > > I couldn't believe it. I tried to go through telling the
>> >> > > > installer
>> >> > > > to
>> >> > > > continue without copying any of the necessary files, but the
>> >> > > > install
>> >> > > failed.
>> >> > > >
>> >> > > > Then I tried to install again. A slightly different error:
>> >> > > >
>> >> > > > "Some files on Windows XP Professional CD-ROM are needed.
>> >> > > >
>> >> > > > Insert Windows XP Professional CD-ROM into the drive selected
>> >> > > > below, and
>> >> > > > then click OK."
>> >> > > >
>> >> > > > I switched disks and put in the non-slipstreamed install.
>> >> > > >
>> >> > > > The errors began again, but the wizard was now asking for the
>> >> > > > "Windows XP
>> >> > > > Professional CD-ROM". Again, I tried having the wizard skip
>> >> > > > copying
>> >> > > > the
>> >> > > > files, but it failed again.
>> >> > > >
>> >> > > > Another cycle, the same story. This time, however, after telling
>> >> > > > the
>> >> > > wizard
>> >> > > > to skip the file copying, the wizard completed "successfully",
>> >> > > > creating a
>> >> > > > printer in the printer and faxes folder named "fax".
>> >> > > > Unfortunately,
>> >> > > > the
>> >> > > > printer could not be accessed or deleted, and it does not have
>> >> > > > the
>> >> > > > functionality that it's supposed to. When I go into the
>> >> > > > Add/Remove
>> >> > > > Windows
>> >> > > > Components dialog, "Fax Services" appears to be uninstalled.
>> >> > > >
>> >> > > > This seems to be a common problem (at least a google of it
>> >> > > > suggests
>> >> > > > so),
>> >> > > yet
>> >> > > > I've not yet found any resolution.
>> >> > > >
>> >> > > > Any help would be appreciated!
>> >> > >
>> >> > >
>> >> > >
>>
>>
>>