Invisible Ink?


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  #1  
Old 01-05-2006, 06:42 AM
BlondeMoment
 
Posts: n/a
Default Invisible Ink?

Any document I send to the printer (Epson Stylus C82) is communicated to the
printer and it "acts" as though it is printing. But the page comes out blank
.... no matter which program it is sent from. I've gone through all the
troubleshooting steps and checked the ink cartridges for improper
installation and I cannot come up with the right answer. Does anyone have any
thoughts or suggestions?
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  #2  
Old 01-05-2006, 06:42 AM
Paul Baker
 
Posts: n/a
Default Re: Invisible Ink?

Does the test page work?

Start > Prints and Faxes.
Right-click > Properties
Print Test Page

On the Advanced page of this same dialog, what does it say for driver?

Paul

"BlondeMoment" <BlondeMoment@discussions.microsoft.com> wrote in message
news12EE667-D847-465B-BA70-75E299DC305D@microsoft.com...
> Any document I send to the printer (Epson Stylus C82) is communicated to
> the
> printer and it "acts" as though it is printing. But the page comes out
> blank
> ... no matter which program it is sent from. I've gone through all the
> troubleshooting steps and checked the ink cartridges for improper
> installation and I cannot come up with the right answer. Does anyone have
> any
> thoughts or suggestions?



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  #3  
Old 01-05-2006, 06:42 AM
BlondeMoment
 
Posts: n/a
Default Re: Invisible Ink?

no ... it goes through the process. looks and sounds like it's printing. but
all i get is a blank page

"Paul Baker" wrote:

> Does the test page work?
>
> Start > Prints and Faxes.
> Right-click > Properties
> Print Test Page
>
> On the Advanced page of this same dialog, what does it say for driver?
>
> Paul
>
> "BlondeMoment" <BlondeMoment@discussions.microsoft.com> wrote in message
> news12EE667-D847-465B-BA70-75E299DC305D@microsoft.com...
> > Any document I send to the printer (Epson Stylus C82) is communicated to
> > the
> > printer and it "acts" as though it is printing. But the page comes out
> > blank
> > ... no matter which program it is sent from. I've gone through all the
> > troubleshooting steps and checked the ink cartridges for improper
> > installation and I cannot come up with the right answer. Does anyone have
> > any
> > thoughts or suggestions?

>
>
>

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  #4  
Old 01-05-2006, 06:42 AM
BlondeMoment
 
Posts: n/a
Default Re: Invisible Ink?

it says "Epson Stylus C82 Series"

"Paul Baker" wrote:

> Does the test page work?
>
> Start > Prints and Faxes.
> Right-click > Properties
> Print Test Page
>
> On the Advanced page of this same dialog, what does it say for driver?
>
> Paul
>
> "BlondeMoment" <BlondeMoment@discussions.microsoft.com> wrote in message
> news12EE667-D847-465B-BA70-75E299DC305D@microsoft.com...
> > Any document I send to the printer (Epson Stylus C82) is communicated to
> > the
> > printer and it "acts" as though it is printing. But the page comes out
> > blank
> > ... no matter which program it is sent from. I've gone through all the
> > troubleshooting steps and checked the ink cartridges for improper
> > installation and I cannot come up with the right answer. Does anyone have
> > any
> > thoughts or suggestions?

>
>
>

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  #5  
Old 01-05-2006, 06:42 AM
Paul Baker
 
Posts: n/a
Default Re: Invisible Ink?

The driver name mentioned in another message sounds reasonable.

I would click Printing Defaults and check every one of the properties.

I would check the physical ink again

Paul

"BlondeMoment" <BlondeMoment@discussions.microsoft.com> wrote in message
news:7FDB6AEC-C9AC-4C6E-BEDD-182A1D0CCC34@microsoft.com...
> no ... it goes through the process. looks and sounds like it's printing.
> but
> all i get is a blank page
>
> "Paul Baker" wrote:
>
>> Does the test page work?
>>
>> Start > Prints and Faxes.
>> Right-click > Properties
>> Print Test Page
>>
>> On the Advanced page of this same dialog, what does it say for driver?
>>
>> Paul
>>
>> "BlondeMoment" <BlondeMoment@discussions.microsoft.com> wrote in message
>> news12EE667-D847-465B-BA70-75E299DC305D@microsoft.com...
>> > Any document I send to the printer (Epson Stylus C82) is communicated
>> > to
>> > the
>> > printer and it "acts" as though it is printing. But the page comes out
>> > blank
>> > ... no matter which program it is sent from. I've gone through all the
>> > troubleshooting steps and checked the ink cartridges for improper
>> > installation and I cannot come up with the right answer. Does anyone
>> > have
>> > any
>> > thoughts or suggestions?

>>
>>
>>



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  #6  
Old 01-05-2006, 06:42 AM
BlondeMoment
 
Posts: n/a
Default Re: Invisible Ink?

thanks anyway

"Paul Baker" wrote:

> The driver name mentioned in another message sounds reasonable.
>
> I would click Printing Defaults and check every one of the properties.
>
> I would check the physical ink again
>
> Paul
>
> "BlondeMoment" <BlondeMoment@discussions.microsoft.com> wrote in message
> news:7FDB6AEC-C9AC-4C6E-BEDD-182A1D0CCC34@microsoft.com...
> > no ... it goes through the process. looks and sounds like it's printing.
> > but
> > all i get is a blank page
> >
> > "Paul Baker" wrote:
> >
> >> Does the test page work?
> >>
> >> Start > Prints and Faxes.
> >> Right-click > Properties
> >> Print Test Page
> >>
> >> On the Advanced page of this same dialog, what does it say for driver?
> >>
> >> Paul
> >>
> >> "BlondeMoment" <BlondeMoment@discussions.microsoft.com> wrote in message
> >> news12EE667-D847-465B-BA70-75E299DC305D@microsoft.com...
> >> > Any document I send to the printer (Epson Stylus C82) is communicated
> >> > to
> >> > the
> >> > printer and it "acts" as though it is printing. But the page comes out
> >> > blank
> >> > ... no matter which program it is sent from. I've gone through all the
> >> > troubleshooting steps and checked the ink cartridges for improper
> >> > installation and I cannot come up with the right answer. Does anyone
> >> > have
> >> > any
> >> > thoughts or suggestions?
> >>
> >>
> >>

>
>
>

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  #7  
Old 01-05-2006, 06:42 AM
Mike Hall \(MS-MVP\)
 
Posts: n/a
Default Re: Invisible Ink?

Blonde

Go to this site.. it is Epson support..

http://www.epson.com/cgi-bin/Store/s...yp e=Overview

Click on the heading 'Troubleshooting' and follow the simple process..

--
Mike Hall
MVP - Windows Shell/User


"BlondeMoment" <BlondeMoment@discussions.microsoft.com> wrote in message
news:277099F6-2F00-4E91-A607-0C92AFCCD088@microsoft.com...
> thanks anyway
>
> "Paul Baker" wrote:
>
>> The driver name mentioned in another message sounds reasonable.
>>
>> I would click Printing Defaults and check every one of the properties.
>>
>> I would check the physical ink again
>>
>> Paul
>>
>> "BlondeMoment" <BlondeMoment@discussions.microsoft.com> wrote in message
>> news:7FDB6AEC-C9AC-4C6E-BEDD-182A1D0CCC34@microsoft.com...
>> > no ... it goes through the process. looks and sounds like it's
>> > printing.
>> > but
>> > all i get is a blank page
>> >
>> > "Paul Baker" wrote:
>> >
>> >> Does the test page work?
>> >>
>> >> Start > Prints and Faxes.
>> >> Right-click > Properties
>> >> Print Test Page
>> >>
>> >> On the Advanced page of this same dialog, what does it say for driver?
>> >>
>> >> Paul
>> >>
>> >> "BlondeMoment" <BlondeMoment@discussions.microsoft.com> wrote in
>> >> message
>> >> news12EE667-D847-465B-BA70-75E299DC305D@microsoft.com...
>> >> > Any document I send to the printer (Epson Stylus C82) is
>> >> > communicated
>> >> > to
>> >> > the
>> >> > printer and it "acts" as though it is printing. But the page comes
>> >> > out
>> >> > blank
>> >> > ... no matter which program it is sent from. I've gone through all
>> >> > the
>> >> > troubleshooting steps and checked the ink cartridges for improper
>> >> > installation and I cannot come up with the right answer. Does anyone
>> >> > have
>> >> > any
>> >> > thoughts or suggestions?
>> >>
>> >>
>> >>

>>
>>
>>



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  #8  
Old 01-05-2006, 06:42 AM
Chuck
 
Posts: n/a
Default Re: Invisible Ink?

Does self test also produce the same symptom? If so, you may have a hardware
problem.
Generally, this symptom (if hardware) matches that of a clogged head, or
possibly an air lock in the head.
Are there any flashing lights on the printer?
Are you using Epson ink cartridges?
Does the problem also exist when you try to print a picture?

If Self test (from the printer driver) works, it's likely that the hardware
is ok, and a problem exists that may require proper removal and
re-installation of the printer driver. Assuming that this is a USB
interfaced printer, there is also a remote possibility that the USB
subsystem and port drivers may also need to be properly removed and
replaced.
You should check the Epson web site for any specific information pertaining
to your printer model. (Problems and solutions, uninstall/cleanup utilities,
updated drivers, etc.)

"BlondeMoment" <BlondeMoment@discussions.microsoft.com> wrote in message
news12EE667-D847-465B-BA70-75E299DC305D@microsoft.com...
> Any document I send to the printer (Epson Stylus C82) is communicated to

the
> printer and it "acts" as though it is printing. But the page comes out

blank
> ... no matter which program it is sent from. I've gone through all the
> troubleshooting steps and checked the ink cartridges for improper
> installation and I cannot come up with the right answer. Does anyone have

any
> thoughts or suggestions?



Reply With Quote
  #9  
Old 01-05-2006, 06:43 AM
Cari \(MS-MVP\)
 
Posts: n/a
Default Re: Invisible Ink?

If you haven't printed for a while (even as short as a week) it's likely the
print cartridge(s) is clogged. Replace it.
--
Cari (MS-MVP)
Printing & Imaging



"BlondeMoment" <BlondeMoment@discussions.microsoft.com> wrote in message
news12EE667-D847-465B-BA70-75E299DC305D@microsoft.com...
> Any document I send to the printer (Epson Stylus C82) is communicated to
> the
> printer and it "acts" as though it is printing. But the page comes out
> blank
> ... no matter which program it is sent from. I've gone through all the
> troubleshooting steps and checked the ink cartridges for improper
> installation and I cannot come up with the right answer. Does anyone have
> any
> thoughts or suggestions?



Reply With Quote
  #10  
Old 01-05-2006, 06:43 AM
Uncle Joe
 
Posts: n/a
Default Re: Invisible Ink?

Excuse me for piggy-backing on this topic but I'm having the
exact same problem as BlondeMoment, except that my Epson
printer is an Epson CX4600 (selected as default printer) four-color
printer. It ran out of black on Saturday and was virtually empty
on all other inks by Sunday morning.

My apologies in advance for being verbose but I'm frustrated,
weary, and PO'ed with Epson and my CX4600 printer. Havde
been dealing with the blank pages issue for 28 hours now.

Properties reveal the following data: EPSON Stylus CX4600 Series.
Epson driver and Epson Color Stylus printing software 5.52.

Replaced the four ink cartridges (total cost $75) Sunday, and from
that point on, the printer only prints blank pages. When I send print
matter to the printer, it acts as if its printing but no ink appears on
the pages. Have verified that printer is getting USB1 signals from
PC (Win XP Home SP2) and that ink cartridges are well-seated.
They install with a positive, audible click. Even removed and reseated
all four ink cartridges. No change. Still prints blank pages.

My printer driver is version 5.52. In an attempt to isolate the problem,
I uninstalled all Epson software (including latest version of driver: 5.53)
and reinstalled all Epson software from the CD-ROM that came with
the printer. That placed driver 5.52 back in control of the printer.

All Epson printer FAQ support pages on Epson site start off with a
FAQ topic concerning printing blank pages. That's telling in its own
right. Something is not quite right in EpsonLand.

Contacted Epson support and asked for help. They suggested cleaning
the heads three times in a row and printing nozzle checks. Had already
done this twice. After cleaning the heads five times, a review of the printer
cartridges levels reveal that I've already consumed 50% of the ink in the
cartridges just installed yesterday! Can't afford more suggestions like theirs.

Epson then suggested I replace my four ink cartridges--the very ones
I installed yesterday at a cost of $75. (No skin off Epson's back,
right?) So, I wonder if new cartridges (another $75) will print.
What if they don't? I'm out another $75 bucks and may still
be printing blank pages. I'm not prepared to cope with this scenario.

This whole blank print scenario is so odd. I ran a wide variety of
antivirus (Norton AV and AVG antivirus) and spyware (Spyware
Doctor, MS antispyware, SpyBot Search & Destroy, Ad-Aware,
CWS Shredder) checks this afternoon. Zero infections!! My system
is as clean as I can make it.

If none of you folks can suggest an approach, I'm considering going
to BestBuy tomorrow and buying an Epson CX4800 (same specs
as my CX4600 except it uses different ink cartridges, natch? I bet
they are the same cartridges with different part numbers. The printers
are otherwise identical.) Can get one $129.99 - $30 rebate. And it
would include four new cartridges--the greatest expense in printing.)
The new printer should print fine. If not, I can return it.


"Chuck" <cdkuder@msn.com> wrote in message news:%23wsVMjI9FHA.2816@tk2msftngp13.phx.gbl...
> Does self test also produce the same symptom? If so, you may have a hardware
> problem.
> Generally, this symptom (if hardware) matches that of a clogged head, or
> possibly an air lock in the head.
> Are there any flashing lights on the printer?
> Are you using Epson ink cartridges?
> Does the problem also exist when you try to print a picture?
>
> If Self test (from the printer driver) works, it's likely that the hardware
> is ok, and a problem exists that may require proper removal and
> re-installation of the printer driver. Assuming that this is a USB
> interfaced printer, there is also a remote possibility that the USB
> subsystem and port drivers may also need to be properly removed and
> replaced.
> You should check the Epson web site for any specific information pertaining
> to your printer model. (Problems and solutions, uninstall/cleanup utilities,
> updated drivers, etc.)
>
> "BlondeMoment" <BlondeMoment@discussions.microsoft.com> wrote in message
> news12EE667-D847-465B-BA70-75E299DC305D@microsoft.com...
>> Any document I send to the printer (Epson Stylus C82) is communicated to

> the
>> printer and it "acts" as though it is printing. But the page comes out

> blank
>> ... no matter which program it is sent from. I've gone through all the
>> troubleshooting steps and checked the ink cartridges for improper
>> installation and I cannot come up with the right answer. Does anyone have

> any
>> thoughts or suggestions?

>
>



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Invisible Ink?