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#1
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Any document I send to the printer (Epson Stylus C82) is communicated to the
printer and it "acts" as though it is printing. But the page comes out blank .... no matter which program it is sent from. I've gone through all the troubleshooting steps and checked the ink cartridges for improper installation and I cannot come up with the right answer. Does anyone have any thoughts or suggestions? |
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#2
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Does the test page work?
Start > Prints and Faxes. Right-click > Properties Print Test Page On the Advanced page of this same dialog, what does it say for driver? Paul "BlondeMoment" <BlondeMoment@discussions.microsoft.com> wrote in message news 12EE667-D847-465B-BA70-75E299DC305D@microsoft.com...> Any document I send to the printer (Epson Stylus C82) is communicated to > the > printer and it "acts" as though it is printing. But the page comes out > blank > ... no matter which program it is sent from. I've gone through all the > troubleshooting steps and checked the ink cartridges for improper > installation and I cannot come up with the right answer. Does anyone have > any > thoughts or suggestions? |
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#3
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no ... it goes through the process. looks and sounds like it's printing. but
all i get is a blank page "Paul Baker" wrote: > Does the test page work? > > Start > Prints and Faxes. > Right-click > Properties > Print Test Page > > On the Advanced page of this same dialog, what does it say for driver? > > Paul > > "BlondeMoment" <BlondeMoment@discussions.microsoft.com> wrote in message > news 12EE667-D847-465B-BA70-75E299DC305D@microsoft.com...> > Any document I send to the printer (Epson Stylus C82) is communicated to > > the > > printer and it "acts" as though it is printing. But the page comes out > > blank > > ... no matter which program it is sent from. I've gone through all the > > troubleshooting steps and checked the ink cartridges for improper > > installation and I cannot come up with the right answer. Does anyone have > > any > > thoughts or suggestions? > > > |
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#4
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it says "Epson Stylus C82 Series"
"Paul Baker" wrote: > Does the test page work? > > Start > Prints and Faxes. > Right-click > Properties > Print Test Page > > On the Advanced page of this same dialog, what does it say for driver? > > Paul > > "BlondeMoment" <BlondeMoment@discussions.microsoft.com> wrote in message > news 12EE667-D847-465B-BA70-75E299DC305D@microsoft.com...> > Any document I send to the printer (Epson Stylus C82) is communicated to > > the > > printer and it "acts" as though it is printing. But the page comes out > > blank > > ... no matter which program it is sent from. I've gone through all the > > troubleshooting steps and checked the ink cartridges for improper > > installation and I cannot come up with the right answer. Does anyone have > > any > > thoughts or suggestions? > > > |
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#5
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The driver name mentioned in another message sounds reasonable.
I would click Printing Defaults and check every one of the properties. I would check the physical ink again ![]() Paul "BlondeMoment" <BlondeMoment@discussions.microsoft.com> wrote in message news:7FDB6AEC-C9AC-4C6E-BEDD-182A1D0CCC34@microsoft.com... > no ... it goes through the process. looks and sounds like it's printing. > but > all i get is a blank page > > "Paul Baker" wrote: > >> Does the test page work? >> >> Start > Prints and Faxes. >> Right-click > Properties >> Print Test Page >> >> On the Advanced page of this same dialog, what does it say for driver? >> >> Paul >> >> "BlondeMoment" <BlondeMoment@discussions.microsoft.com> wrote in message >> news 12EE667-D847-465B-BA70-75E299DC305D@microsoft.com...>> > Any document I send to the printer (Epson Stylus C82) is communicated >> > to >> > the >> > printer and it "acts" as though it is printing. But the page comes out >> > blank >> > ... no matter which program it is sent from. I've gone through all the >> > troubleshooting steps and checked the ink cartridges for improper >> > installation and I cannot come up with the right answer. Does anyone >> > have >> > any >> > thoughts or suggestions? >> >> >> |
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#6
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thanks anyway
"Paul Baker" wrote: > The driver name mentioned in another message sounds reasonable. > > I would click Printing Defaults and check every one of the properties. > > I would check the physical ink again ![]() > > Paul > > "BlondeMoment" <BlondeMoment@discussions.microsoft.com> wrote in message > news:7FDB6AEC-C9AC-4C6E-BEDD-182A1D0CCC34@microsoft.com... > > no ... it goes through the process. looks and sounds like it's printing. > > but > > all i get is a blank page > > > > "Paul Baker" wrote: > > > >> Does the test page work? > >> > >> Start > Prints and Faxes. > >> Right-click > Properties > >> Print Test Page > >> > >> On the Advanced page of this same dialog, what does it say for driver? > >> > >> Paul > >> > >> "BlondeMoment" <BlondeMoment@discussions.microsoft.com> wrote in message > >> news 12EE667-D847-465B-BA70-75E299DC305D@microsoft.com...> >> > Any document I send to the printer (Epson Stylus C82) is communicated > >> > to > >> > the > >> > printer and it "acts" as though it is printing. But the page comes out > >> > blank > >> > ... no matter which program it is sent from. I've gone through all the > >> > troubleshooting steps and checked the ink cartridges for improper > >> > installation and I cannot come up with the right answer. Does anyone > >> > have > >> > any > >> > thoughts or suggestions? > >> > >> > >> > > > |
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#7
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Blonde
Go to this site.. it is Epson support.. http://www.epson.com/cgi-bin/Store/s...yp e=Overview Click on the heading 'Troubleshooting' and follow the simple process.. -- Mike Hall MVP - Windows Shell/User "BlondeMoment" <BlondeMoment@discussions.microsoft.com> wrote in message news:277099F6-2F00-4E91-A607-0C92AFCCD088@microsoft.com... > thanks anyway > > "Paul Baker" wrote: > >> The driver name mentioned in another message sounds reasonable. >> >> I would click Printing Defaults and check every one of the properties. >> >> I would check the physical ink again ![]() >> >> Paul >> >> "BlondeMoment" <BlondeMoment@discussions.microsoft.com> wrote in message >> news:7FDB6AEC-C9AC-4C6E-BEDD-182A1D0CCC34@microsoft.com... >> > no ... it goes through the process. looks and sounds like it's >> > printing. >> > but >> > all i get is a blank page >> > >> > "Paul Baker" wrote: >> > >> >> Does the test page work? >> >> >> >> Start > Prints and Faxes. >> >> Right-click > Properties >> >> Print Test Page >> >> >> >> On the Advanced page of this same dialog, what does it say for driver? >> >> >> >> Paul >> >> >> >> "BlondeMoment" <BlondeMoment@discussions.microsoft.com> wrote in >> >> message >> >> news 12EE667-D847-465B-BA70-75E299DC305D@microsoft.com...>> >> > Any document I send to the printer (Epson Stylus C82) is >> >> > communicated >> >> > to >> >> > the >> >> > printer and it "acts" as though it is printing. But the page comes >> >> > out >> >> > blank >> >> > ... no matter which program it is sent from. I've gone through all >> >> > the >> >> > troubleshooting steps and checked the ink cartridges for improper >> >> > installation and I cannot come up with the right answer. Does anyone >> >> > have >> >> > any >> >> > thoughts or suggestions? >> >> >> >> >> >> >> >> >> |
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#8
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Does self test also produce the same symptom? If so, you may have a hardware
problem. Generally, this symptom (if hardware) matches that of a clogged head, or possibly an air lock in the head. Are there any flashing lights on the printer? Are you using Epson ink cartridges? Does the problem also exist when you try to print a picture? If Self test (from the printer driver) works, it's likely that the hardware is ok, and a problem exists that may require proper removal and re-installation of the printer driver. Assuming that this is a USB interfaced printer, there is also a remote possibility that the USB subsystem and port drivers may also need to be properly removed and replaced. You should check the Epson web site for any specific information pertaining to your printer model. (Problems and solutions, uninstall/cleanup utilities, updated drivers, etc.) "BlondeMoment" <BlondeMoment@discussions.microsoft.com> wrote in message news 12EE667-D847-465B-BA70-75E299DC305D@microsoft.com...> Any document I send to the printer (Epson Stylus C82) is communicated to the > printer and it "acts" as though it is printing. But the page comes out blank > ... no matter which program it is sent from. I've gone through all the > troubleshooting steps and checked the ink cartridges for improper > installation and I cannot come up with the right answer. Does anyone have any > thoughts or suggestions? |
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#9
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If you haven't printed for a while (even as short as a week) it's likely the
print cartridge(s) is clogged. Replace it. -- Cari (MS-MVP) Printing & Imaging "BlondeMoment" <BlondeMoment@discussions.microsoft.com> wrote in message news 12EE667-D847-465B-BA70-75E299DC305D@microsoft.com...> Any document I send to the printer (Epson Stylus C82) is communicated to > the > printer and it "acts" as though it is printing. But the page comes out > blank > ... no matter which program it is sent from. I've gone through all the > troubleshooting steps and checked the ink cartridges for improper > installation and I cannot come up with the right answer. Does anyone have > any > thoughts or suggestions? |
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#10
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Excuse me for piggy-backing on this topic but I'm having the
exact same problem as BlondeMoment, except that my Epson printer is an Epson CX4600 (selected as default printer) four-color printer. It ran out of black on Saturday and was virtually empty on all other inks by Sunday morning. My apologies in advance for being verbose but I'm frustrated, weary, and PO'ed with Epson and my CX4600 printer. Havde been dealing with the blank pages issue for 28 hours now. Properties reveal the following data: EPSON Stylus CX4600 Series. Epson driver and Epson Color Stylus printing software 5.52. Replaced the four ink cartridges (total cost $75) Sunday, and from that point on, the printer only prints blank pages. When I send print matter to the printer, it acts as if its printing but no ink appears on the pages. Have verified that printer is getting USB1 signals from PC (Win XP Home SP2) and that ink cartridges are well-seated. They install with a positive, audible click. Even removed and reseated all four ink cartridges. No change. Still prints blank pages. My printer driver is version 5.52. In an attempt to isolate the problem, I uninstalled all Epson software (including latest version of driver: 5.53) and reinstalled all Epson software from the CD-ROM that came with the printer. That placed driver 5.52 back in control of the printer. All Epson printer FAQ support pages on Epson site start off with a FAQ topic concerning printing blank pages. That's telling in its own right. Something is not quite right in EpsonLand. Contacted Epson support and asked for help. They suggested cleaning the heads three times in a row and printing nozzle checks. Had already done this twice. After cleaning the heads five times, a review of the printer cartridges levels reveal that I've already consumed 50% of the ink in the cartridges just installed yesterday! Can't afford more suggestions like theirs. Epson then suggested I replace my four ink cartridges--the very ones I installed yesterday at a cost of $75. (No skin off Epson's back, right?) So, I wonder if new cartridges (another $75) will print. What if they don't? I'm out another $75 bucks and may still be printing blank pages. I'm not prepared to cope with this scenario. This whole blank print scenario is so odd. I ran a wide variety of antivirus (Norton AV and AVG antivirus) and spyware (Spyware Doctor, MS antispyware, SpyBot Search & Destroy, Ad-Aware, CWS Shredder) checks this afternoon. Zero infections!! My system is as clean as I can make it. If none of you folks can suggest an approach, I'm considering going to BestBuy tomorrow and buying an Epson CX4800 (same specs as my CX4600 except it uses different ink cartridges, natch? I bet they are the same cartridges with different part numbers. The printers are otherwise identical.) Can get one $129.99 - $30 rebate. And it would include four new cartridges--the greatest expense in printing.) The new printer should print fine. If not, I can return it. "Chuck" <cdkuder@msn.com> wrote in message news:%23wsVMjI9FHA.2816@tk2msftngp13.phx.gbl... > Does self test also produce the same symptom? If so, you may have a hardware > problem. > Generally, this symptom (if hardware) matches that of a clogged head, or > possibly an air lock in the head. > Are there any flashing lights on the printer? > Are you using Epson ink cartridges? > Does the problem also exist when you try to print a picture? > > If Self test (from the printer driver) works, it's likely that the hardware > is ok, and a problem exists that may require proper removal and > re-installation of the printer driver. Assuming that this is a USB > interfaced printer, there is also a remote possibility that the USB > subsystem and port drivers may also need to be properly removed and > replaced. > You should check the Epson web site for any specific information pertaining > to your printer model. (Problems and solutions, uninstall/cleanup utilities, > updated drivers, etc.) > > "BlondeMoment" <BlondeMoment@discussions.microsoft.com> wrote in message > news 12EE667-D847-465B-BA70-75E299DC305D@microsoft.com...>> Any document I send to the printer (Epson Stylus C82) is communicated to > the >> printer and it "acts" as though it is printing. But the page comes out > blank >> ... no matter which program it is sent from. I've gone through all the >> troubleshooting steps and checked the ink cartridges for improper >> installation and I cannot come up with the right answer. Does anyone have > any >> thoughts or suggestions? > > |
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