I was given an HP Photosmart 1115 printer without the CD installation disk,
so I downloaded the driver from the HP website. When I attempted to install
it, most of the process was working, but then, when I plugged in the USB
cable as prompted to continue the installation process, the computer could
not detect the printer. I kept receiving messages that files could not be
found such as hdharc.exe. Can anyone help me solve this problem?

Paul

Is the USB port known to be working correctly?
--
Cari (MS-MVP)
Printing & Imaging



"Paul LeClair" <Paul LeClair@discussions.microsoft.com> wrote in message
news:AD5511AB-6CE4-4814-B6B0-A8CAEE5C7017@microsoft.com...
>I was given an HP Photosmart 1115 printer without the CD installation disk,
> so I downloaded the driver from the HP website. When I attempted to
> install
> it, most of the process was working, but then, when I plugged in the USB
> cable as prompted to continue the installation process, the computer could
> not detect the printer. I kept receiving messages that files could not be
> found such as hdharc.exe. Can anyone help me solve this problem?
>
> Paul

did you tell your pc you adding new hardware?

"Paul LeClair" wrote:

> I was given an HP Photosmart 1115 printer without the CD installation disk,
> so I downloaded the driver from the HP website. When I attempted to install
> it, most of the process was working, but then, when I plugged in the USB
> cable as prompted to continue the installation process, the computer could
> not detect the printer. I kept receiving messages that files could not be
> found such as hdharc.exe. Can anyone help me solve this problem?
>
> Paul