Fax problem. Need help.

In fax console items sent, unable to delete message shown. When try, popup
says: "the operation cannot be completed" in the dtails: "fax messages could
not be found (7009,2200003020)" The message sent remains in the "item sent"
showing start time (date) pages, & size. Also, little green circle with a ck.
mark is shown. Sure would like to delete this item. Thanks for any help.
Don

Have you tried deleting it fromWindows Explorer instead of the Fax Console?
--
Russ Valentine
[MVP-Outlook]
"don" <don@discussions.microsoft.com> wrote in message
newsDEB7A4E-776F-4BA8-8ADF-5D343B6183B5@microsoft.com...
> In fax console items sent, unable to delete message shown. When try, popup
> says: "the operation cannot be completed" in the dtails: "fax messages
> could
> not be found (7009,2200003020)" The message sent remains in the "item
> sent"
> showing start time (date) pages, & size. Also, little green circle with a
> ck.
> mark is shown. Sure would like to delete this item. Thanks for any help.
> Don

i checked but not sure what looking for to try delete. more info be helpful.
thanks don.

"Russ Valentine [MVP-Outlook]" wrote:

> Have you tried deleting it fromWindows Explorer instead of the Fax Console?
> --
> Russ Valentine
> [MVP-Outlook]
> "don" <don@discussions.microsoft.com> wrote in message
> newsDEB7A4E-776F-4BA8-8ADF-5D343B6183B5@microsoft.com...
> > In fax console items sent, unable to delete message shown. When try, popup
> > says: "the operation cannot be completed" in the dtails: "fax messages
> > could
> > not be found (7009,2200003020)" The message sent remains in the "item
> > sent"
> > showing start time (date) pages, & size. Also, little green circle with a
> > ck.
> > mark is shown. Sure would like to delete this item. Thanks for any help.
> > Don
>
>
>

Do you have the appropriate permissions to delete faxes? Please check this
using the Security tab of the Fax printer's properties. Though it is NOT
ADVISABLE UNLESS IT IS NECESSARY, you could also delete the fax messages
from %AllUsersProfile%\Application Data\Microsoft\Windows NT\MSFax\Inbox.
However, please note that you will not be able to select which messages to
delete as they are stored using unique number-based filenames. Also you will
not be able to identify your faxes as opposed to other users' faxes.

Hal
--
Hal Hostetler, CPBE -- hhh@kvoa.com
Senior Engineer/MIS -- MS MVP-P/I -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

"don" <don@discussions.microsoft.com> wrote in message
news:52808ABA-3970-4E30-BDB3-AEF338783454@microsoft.com...
>i checked but not sure what looking for to try delete. more info be
>helpful.
> thanks don.
>
> "Russ Valentine [MVP-Outlook]" wrote:
>
>> Have you tried deleting it fromWindows Explorer instead of the Fax
>> Console?
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "don" <don@discussions.microsoft.com> wrote in message
>> newsDEB7A4E-776F-4BA8-8ADF-5D343B6183B5@microsoft.com...
>> > In fax console items sent, unable to delete message shown. When try,
>> > popup
>> > says: "the operation cannot be completed" in the dtails: "fax messages
>> > could
>> > not be found (7009,2200003020)" The message sent remains in the "item
>> > sent"
>> > showing start time (date) pages, & size. Also, little green circle with
>> > a
>> > ck.
>> > mark is shown. Sure would like to delete this item. Thanks for any
>> > help.
>> > Don
>>
>>
>>

Hal:
I'm the only user. I checked but could not find a Security tab in the Fax
printers properties to check the authority you suggested. I also tried to
access the file you mentioned through search, but nothing came from that.
Appreciate your input thoe.
Anyother suggestions appreciated also. Note: I'm a little slow on
understanding this computer stuff but I keep on trying...
don

"Hal Hostetler [MVP-P/I]" wrote:

> Do you have the appropriate permissions to delete faxes? Please check this
> using the Security tab of the Fax printer's properties. Though it is NOT
> ADVISABLE UNLESS IT IS NECESSARY, you could also delete the fax messages
> from %AllUsersProfile%\Application Data\Microsoft\Windows NT\MSFax\Inbox.
> However, please note that you will not be able to select which messages to
> delete as they are stored using unique number-based filenames. Also you will
> not be able to identify your faxes as opposed to other users' faxes.
>
> Hal
> --
> Hal Hostetler, CPBE -- hhh@kvoa.com
> Senior Engineer/MIS -- MS MVP-P/I -- WA7BGX
> http://www.kvoa.com -- "When News breaks, we fix it!"
> KVOA Television, Tucson, AZ. NBC Channel 4
> Still Cadillacin' - www.badnewsbluesband.com
>
> "don" <don@discussions.microsoft.com> wrote in message
> news:52808ABA-3970-4E30-BDB3-AEF338783454@microsoft.com...
> >i checked but not sure what looking for to try delete. more info be
> >helpful.
> > thanks don.
> >
> > "Russ Valentine [MVP-Outlook]" wrote:
> >
> >> Have you tried deleting it fromWindows Explorer instead of the Fax
> >> Console?
> >> --
> >> Russ Valentine
> >> [MVP-Outlook]
> >> "don" <don@discussions.microsoft.com> wrote in message
> >> newsDEB7A4E-776F-4BA8-8ADF-5D343B6183B5@microsoft.com...
> >> > In fax console items sent, unable to delete message shown. When try,
> >> > popup
> >> > says: "the operation cannot be completed" in the dtails: "fax messages
> >> > could
> >> > not be found (7009,2200003020)" The message sent remains in the "item
> >> > sent"
> >> > showing start time (date) pages, & size. Also, little green circle with
> >> > a
> >> > ck.
> >> > mark is shown. Sure would like to delete this item. Thanks for any
> >> > help.
> >> > Don
> >>
> >>
> >>
>
>
>

Hal: Fixed delete problem in item sent box. did find a sent box using search.
deleted item. ok now. thanks for your help. don

"Hal Hostetler [MVP-P/I]" wrote:

> Do you have the appropriate permissions to delete faxes? Please check this
> using the Security tab of the Fax printer's properties. Though it is NOT
> ADVISABLE UNLESS IT IS NECESSARY, you could also delete the fax messages
> from %AllUsersProfile%\Application Data\Microsoft\Windows NT\MSFax\Inbox.
> However, please note that you will not be able to select which messages to
> delete as they are stored using unique number-based filenames. Also you will
> not be able to identify your faxes as opposed to other users' faxes.
>
> Hal
> --
> Hal Hostetler, CPBE -- hhh@kvoa.com
> Senior Engineer/MIS -- MS MVP-P/I -- WA7BGX
> http://www.kvoa.com -- "When News breaks, we fix it!"
> KVOA Television, Tucson, AZ. NBC Channel 4
> Still Cadillacin' - www.badnewsbluesband.com
>
> "don" <don@discussions.microsoft.com> wrote in message
> news:52808ABA-3970-4E30-BDB3-AEF338783454@microsoft.com...
> >i checked but not sure what looking for to try delete. more info be
> >helpful.
> > thanks don.
> >
> > "Russ Valentine [MVP-Outlook]" wrote:
> >
> >> Have you tried deleting it fromWindows Explorer instead of the Fax
> >> Console?
> >> --
> >> Russ Valentine
> >> [MVP-Outlook]
> >> "don" <don@discussions.microsoft.com> wrote in message
> >> newsDEB7A4E-776F-4BA8-8ADF-5D343B6183B5@microsoft.com...
> >> > In fax console items sent, unable to delete message shown. When try,
> >> > popup
> >> > says: "the operation cannot be completed" in the dtails: "fax messages
> >> > could
> >> > not be found (7009,2200003020)" The message sent remains in the "item
> >> > sent"
> >> > showing start time (date) pages, & size. Also, little green circle with
> >> > a
> >> > ck.
> >> > mark is shown. Sure would like to delete this item. Thanks for any
> >> > help.
> >> > Don
> >>
> >>
> >>
>
>
>