RE: XP print Event id 6161 error 31 with HP Officejet R40


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Old 01-05-2006, 06:44 AM
halbarton
 
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Default RE: XP print Event id 6161 error 31 with HP Officejet R40



"rpesq@my-deja.com" wrote:

> Intermittently, I get the above error, and the only way to solve it has
> been to reboot both the PC and the Officejet. I cannot find any
> information about error 31 regarding Event ID 6161. Printer attached
> via parallel to PC.
>
> Any help is appreciated. This happens every couple days, sometimes
> once a day. The printer is old (5+ years), and no drivers exist except
> the default XP-supplied drivers.
>
> All I do with this printer is print simple text documents and pdf
> documents.
>
> BTW, this problem occurs a LOT less under W2K. I had this printer
> attached to an XP computer last year, and this same problem kept
> happening. I attached it to a W2K SP4 PC for approx a year thereafter,
> and it worked fine (maybe happened once or twice the entire year).
>
> Recently connected it to a different XP PC this year, and now this
> problem is happening again. Would like to solve or minimize the
> problem. ** I strongly suspect this is a defective XP driver. ** A good
> friend of mine has the EXACT same model (HP R40xi), and he has
> complained of many print-related problems under XP until he finally
> purchased a new multifunction printer.
>
> Suggestions are welcome. Thanks.
>
>

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RE: XP print Event id 6161 error 31 with HP Officejet R40