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"rpesq@my-deja.com" wrote: > Intermittently, I get the above error, and the only way to solve it has > been to reboot both the PC and the Officejet. I cannot find any > information about error 31 regarding Event ID 6161. Printer attached > via parallel to PC. > > Any help is appreciated. This happens every couple days, sometimes > once a day. The printer is old (5+ years), and no drivers exist except > the default XP-supplied drivers. > > All I do with this printer is print simple text documents and pdf > documents. > > BTW, this problem occurs a LOT less under W2K. I had this printer > attached to an XP computer last year, and this same problem kept > happening. I attached it to a W2K SP4 PC for approx a year thereafter, > and it worked fine (maybe happened once or twice the entire year). > > Recently connected it to a different XP PC this year, and now this > problem is happening again. Would like to solve or minimize the > problem. ** I strongly suspect this is a defective XP driver. ** A good > friend of mine has the EXACT same model (HP R40xi), and he has > complained of many print-related problems under XP until he finally > purchased a new multifunction printer. > > Suggestions are welcome. Thanks. > > |
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