Faxing w MSFax from Acrobat causes fuzzy graphics


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  #1  
Old 01-05-2006, 06:45 AM
Greg Geisen
 
Posts: n/a
Default Faxing w MSFax from Acrobat causes fuzzy graphics

We fax customers documents from Adobe Acrobat 7.0 using the MS Fax wizard
that came with Office 2003 (running on WINXP Pro). While the rest of the
document looks fine, graphics come out fuzzy with small black dots all over
the graphic. For instance, If I print a business letter from word to Adobe,
our logo and jpg signature will look fine, but when I then fax the pdf of the
letter via MS fax wizard to a client; the document they receive has dots all
over the logo and signature block. Is this a print driver problem? Any
thoughts much appreciated.
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  #2  
Old 01-05-2006, 06:45 AM
Russ Valentine [MVP-Outlook]
 
Posts: n/a
Default Re: Faxing w MSFax from Acrobat causes fuzzy graphics

The Windows XP Fax Service does no rendering of any document you are faxing.
All rendering is done by the application responsible for the printto verb
for your document type.
--
Russ Valentine
[MVP-Outlook]
"Greg Geisen" <GregGeisen@discussions.microsoft.com> wrote in message
news:C3F7713D-7158-4423-9BA4-9093A60D6E05@microsoft.com...
> We fax customers documents from Adobe Acrobat 7.0 using the MS Fax wizard
> that came with Office 2003 (running on WINXP Pro). While the rest of the
> document looks fine, graphics come out fuzzy with small black dots all
> over
> the graphic. For instance, If I print a business letter from word to
> Adobe,
> our logo and jpg signature will look fine, but when I then fax the pdf of
> the
> letter via MS fax wizard to a client; the document they receive has dots
> all
> over the logo and signature block. Is this a print driver problem? Any
> thoughts much appreciated.



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  #3  
Old 01-05-2006, 06:45 AM
Greg Geisen
 
Posts: n/a
Default Re: Faxing w MSFax from Acrobat causes fuzzy graphics

Russ
Thank you for the response. If I understand what you are saying, it sounds
like our problem might be a compatability issue between Acrobat and the fax
print driver?

"Russ Valentine [MVP-Outlook]" wrote:

> The Windows XP Fax Service does no rendering of any document you are faxing.
> All rendering is done by the application responsible for the printto verb
> for your document type.
> --
> Russ Valentine
> [MVP-Outlook]
> "Greg Geisen" <GregGeisen@discussions.microsoft.com> wrote in message
> news:C3F7713D-7158-4423-9BA4-9093A60D6E05@microsoft.com...
> > We fax customers documents from Adobe Acrobat 7.0 using the MS Fax wizard
> > that came with Office 2003 (running on WINXP Pro). While the rest of the
> > document looks fine, graphics come out fuzzy with small black dots all
> > over
> > the graphic. For instance, If I print a business letter from word to
> > Adobe,
> > our logo and jpg signature will look fine, but when I then fax the pdf of
> > the
> > letter via MS fax wizard to a client; the document they receive has dots
> > all
> > over the logo and signature block. Is this a print driver problem? Any
> > thoughts much appreciated.

>
>
>

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  #4  
Old 01-05-2006, 06:45 AM
Russ Valentine [MVP-Outlook]
 
Posts: n/a
Default Re: Faxing w MSFax from Acrobat causes fuzzy graphics

Acrobat does the rendering for PDF files.
--
Russ Valentine
[MVP-Outlook]
"Greg Geisen" <GregGeisen@discussions.microsoft.com> wrote in message
news:C439A6E4-A5DE-41F4-AAF9-2981609D3248@microsoft.com...
> Russ
> Thank you for the response. If I understand what you are saying, it sounds
> like our problem might be a compatability issue between Acrobat and the
> fax
> print driver?
>
> "Russ Valentine [MVP-Outlook]" wrote:
>
>> The Windows XP Fax Service does no rendering of any document you are
>> faxing.
>> All rendering is done by the application responsible for the printto verb
>> for your document type.
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "Greg Geisen" <GregGeisen@discussions.microsoft.com> wrote in message
>> news:C3F7713D-7158-4423-9BA4-9093A60D6E05@microsoft.com...
>> > We fax customers documents from Adobe Acrobat 7.0 using the MS Fax
>> > wizard
>> > that came with Office 2003 (running on WINXP Pro). While the rest of
>> > the
>> > document looks fine, graphics come out fuzzy with small black dots all
>> > over
>> > the graphic. For instance, If I print a business letter from word to
>> > Adobe,
>> > our logo and jpg signature will look fine, but when I then fax the pdf
>> > of
>> > the
>> > letter via MS fax wizard to a client; the document they receive has
>> > dots
>> > all
>> > over the logo and signature block. Is this a print driver problem? Any
>> > thoughts much appreciated.

>>
>>
>>



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Faxing w MSFax from Acrobat causes fuzzy graphics