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#1
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We fax customers documents from Adobe Acrobat 7.0 using the MS Fax wizard
that came with Office 2003 (running on WINXP Pro). While the rest of the document looks fine, graphics come out fuzzy with small black dots all over the graphic. For instance, If I print a business letter from word to Adobe, our logo and jpg signature will look fine, but when I then fax the pdf of the letter via MS fax wizard to a client; the document they receive has dots all over the logo and signature block. Is this a print driver problem? Any thoughts much appreciated. |
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#2
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The Windows XP Fax Service does no rendering of any document you are faxing.
All rendering is done by the application responsible for the printto verb for your document type. -- Russ Valentine [MVP-Outlook] "Greg Geisen" <GregGeisen@discussions.microsoft.com> wrote in message news:C3F7713D-7158-4423-9BA4-9093A60D6E05@microsoft.com... > We fax customers documents from Adobe Acrobat 7.0 using the MS Fax wizard > that came with Office 2003 (running on WINXP Pro). While the rest of the > document looks fine, graphics come out fuzzy with small black dots all > over > the graphic. For instance, If I print a business letter from word to > Adobe, > our logo and jpg signature will look fine, but when I then fax the pdf of > the > letter via MS fax wizard to a client; the document they receive has dots > all > over the logo and signature block. Is this a print driver problem? Any > thoughts much appreciated. |
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#3
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Russ
Thank you for the response. If I understand what you are saying, it sounds like our problem might be a compatability issue between Acrobat and the fax print driver? "Russ Valentine [MVP-Outlook]" wrote: > The Windows XP Fax Service does no rendering of any document you are faxing. > All rendering is done by the application responsible for the printto verb > for your document type. > -- > Russ Valentine > [MVP-Outlook] > "Greg Geisen" <GregGeisen@discussions.microsoft.com> wrote in message > news:C3F7713D-7158-4423-9BA4-9093A60D6E05@microsoft.com... > > We fax customers documents from Adobe Acrobat 7.0 using the MS Fax wizard > > that came with Office 2003 (running on WINXP Pro). While the rest of the > > document looks fine, graphics come out fuzzy with small black dots all > > over > > the graphic. For instance, If I print a business letter from word to > > Adobe, > > our logo and jpg signature will look fine, but when I then fax the pdf of > > the > > letter via MS fax wizard to a client; the document they receive has dots > > all > > over the logo and signature block. Is this a print driver problem? Any > > thoughts much appreciated. > > > |
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#4
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Acrobat does the rendering for PDF files.
-- Russ Valentine [MVP-Outlook] "Greg Geisen" <GregGeisen@discussions.microsoft.com> wrote in message news:C439A6E4-A5DE-41F4-AAF9-2981609D3248@microsoft.com... > Russ > Thank you for the response. If I understand what you are saying, it sounds > like our problem might be a compatability issue between Acrobat and the > fax > print driver? > > "Russ Valentine [MVP-Outlook]" wrote: > >> The Windows XP Fax Service does no rendering of any document you are >> faxing. >> All rendering is done by the application responsible for the printto verb >> for your document type. >> -- >> Russ Valentine >> [MVP-Outlook] >> "Greg Geisen" <GregGeisen@discussions.microsoft.com> wrote in message >> news:C3F7713D-7158-4423-9BA4-9093A60D6E05@microsoft.com... >> > We fax customers documents from Adobe Acrobat 7.0 using the MS Fax >> > wizard >> > that came with Office 2003 (running on WINXP Pro). While the rest of >> > the >> > document looks fine, graphics come out fuzzy with small black dots all >> > over >> > the graphic. For instance, If I print a business letter from word to >> > Adobe, >> > our logo and jpg signature will look fine, but when I then fax the pdf >> > of >> > the >> > letter via MS fax wizard to a client; the document they receive has >> > dots >> > all >> > over the logo and signature block. Is this a print driver problem? Any >> > thoughts much appreciated. >> >> >> |
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