Spooler Subsystem encountered ...

I am running an HP laser 2600n on XP. For the first 2/3 days it ran perfectly
but now comes up with this error on XP - Spooler Subsystem app encountered a
problem. I have edited the directory to rid of any previous driver info etc
just in case of previous printer conflicts, to no result - tried system
restores to point when first installed and no result!... PLEASE HELP!
It could be a hardware problem.... The printer starts up when I boot the pc.
Green light comes on and then while booting the printer then flashes a red
light and prints off a blank page..... What is that all about? Anyone else
had this problem?....

PS - It prints great when it works!...
--
Mirosa

See:
http://support.microsoft.com/default...b;en-us;324757
--
Cari (MS-MVP)
Windows Technologies, Printing & Imaging
http://www.coribright.com/windows


"Drew2304finchdale" <Drew2304finchdale@discussions.microsoft.com> wrote in
message newsF5953DD-4796-449E-BB0D-E576272BB52B@microsoft.com...
>I am running an HP laser 2600n on XP. For the first 2/3 days it ran
>perfectly
> but now comes up with this error on XP - Spooler Subsystem app
> encountered a
> problem. I have edited the directory to rid of any previous driver info
> etc
> just in case of previous printer conflicts, to no result - tried system
> restores to point when first installed and no result!... PLEASE HELP!
> It could be a hardware problem.... The printer starts up when I boot the
> pc.
> Green light comes on and then while booting the printer then flashes a red
> light and prints off a blank page..... What is that all about? Anyone
> else
> had this problem?....
>
> PS - It prints great when it works!...
> --
> Mirosa

Cari,

Thanks but I tried this word for word, with no joy!... I am really wondering
if this now is a hardware issue?
--
Mirosa


"Cari (MS-MVP)" wrote:

> See:
> http://support.microsoft.com/default...b;en-us;324757
> --
> Cari (MS-MVP)
> Windows Technologies, Printing & Imaging
> http://www.coribright.com/windows
>
>
> "Drew2304finchdale" <Drew2304finchdale@discussions.microsoft.com> wrote in
> message newsF5953DD-4796-449E-BB0D-E576272BB52B@microsoft.com...
> >I am running an HP laser 2600n on XP. For the first 2/3 days it ran
> >perfectly
> > but now comes up with this error on XP - Spooler Subsystem app
> > encountered a
> > problem. I have edited the directory to rid of any previous driver info
> > etc
> > just in case of previous printer conflicts, to no result - tried system
> > restores to point when first installed and no result!... PLEASE HELP!
> > It could be a hardware problem.... The printer starts up when I boot the
> > pc.
> > Green light comes on and then while booting the printer then flashes a red
> > light and prints off a blank page..... What is that all about? Anyone
> > else
> > had this problem?....
> >
> > PS - It prints great when it works!...
> > --
> > Mirosa
>
>
>

the hardware won't make the software fail in this manner. This is typically
a driver issue. It could also be caused by a job which reprints each time
the spooler restarts.

Take a look in \windows\system32\spool\printers. If you see any nnnnnn.spl
or nnnnn.shd files copy them to another location before restarting the
spooler.

If that does not solve the issue, what are the print monitors listed in the
registry?

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Print\Monitors

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Drew2304finchdale" <Drew2304finchdale@discussions.microsoft.com> wrote in
message news:E98FAFD1-C5A6-4CC5-9797-F8AB85B2C57F@microsoft.com...
> Cari,
>
> Thanks but I tried this word for word, with no joy!... I am really
> wondering
> if this now is a hardware issue?
> --
> Mirosa
>
>
> "Cari (MS-MVP)" wrote:
>
>> See:
>> http://support.microsoft.com/default...b;en-us;324757
>> --
>> Cari (MS-MVP)
>> Windows Technologies, Printing & Imaging
>> http://www.coribright.com/windows
>>
>>
>> "Drew2304finchdale" <Drew2304finchdale@discussions.microsoft.com> wrote
>> in
>> message newsF5953DD-4796-449E-BB0D-E576272BB52B@microsoft.com...
>> >I am running an HP laser 2600n on XP. For the first 2/3 days it ran
>> >perfectly
>> > but now comes up with this error on XP - Spooler Subsystem app
>> > encountered a
>> > problem. I have edited the directory to rid of any previous driver info
>> > etc
>> > just in case of previous printer conflicts, to no result - tried system
>> > restores to point when first installed and no result!... PLEASE HELP!
>> > It could be a hardware problem.... The printer starts up when I boot
>> > the
>> > pc.
>> > Green light comes on and then while booting the printer then flashes a
>> > red
>> > light and prints off a blank page..... What is that all about? Anyone
>> > else
>> > had this problem?....
>> >
>> > PS - It prints great when it works!...
>> > --
>> > Mirosa
>>
>>
>>

Thanks Alan and Cari - I found the problem - the USB cable was faulty!....
everything ok now...

Thanks once more!
--
Mirosa


"Alan Morris [MSFT]" wrote:

> the hardware won't make the software fail in this manner. This is typically
> a driver issue. It could also be caused by a job which reprints each time
> the spooler restarts.
>
> Take a look in \windows\system32\spool\printers. If you see any nnnnnn.spl
> or nnnnn.shd files copy them to another location before restarting the
> spooler.
>
> If that does not solve the issue, what are the print monitors listed in the
> registry?
>
> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Print\Monitors
>
> --
> Alan Morris
> Windows Printing Team
> Search the Microsoft Knowledge Base here:
> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> "Drew2304finchdale" <Drew2304finchdale@discussions.microsoft.com> wrote in
> message news:E98FAFD1-C5A6-4CC5-9797-F8AB85B2C57F@microsoft.com...
> > Cari,
> >
> > Thanks but I tried this word for word, with no joy!... I am really
> > wondering
> > if this now is a hardware issue?
> > --
> > Mirosa
> >
> >
> > "Cari (MS-MVP)" wrote:
> >
> >> See:
> >> http://support.microsoft.com/default...b;en-us;324757
> >> --
> >> Cari (MS-MVP)
> >> Windows Technologies, Printing & Imaging
> >> http://www.coribright.com/windows
> >>
> >>
> >> "Drew2304finchdale" <Drew2304finchdale@discussions.microsoft.com> wrote
> >> in
> >> message newsF5953DD-4796-449E-BB0D-E576272BB52B@microsoft.com...
> >> >I am running an HP laser 2600n on XP. For the first 2/3 days it ran
> >> >perfectly
> >> > but now comes up with this error on XP - Spooler Subsystem app
> >> > encountered a
> >> > problem. I have edited the directory to rid of any previous driver info
> >> > etc
> >> > just in case of previous printer conflicts, to no result - tried system
> >> > restores to point when first installed and no result!... PLEASE HELP!
> >> > It could be a hardware problem.... The printer starts up when I boot
> >> > the
> >> > pc.
> >> > Green light comes on and then while booting the printer then flashes a
> >> > red
> >> > light and prints off a blank page..... What is that all about? Anyone
> >> > else
> >> > had this problem?....
> >> >
> >> > PS - It prints great when it works!...
> >> > --
> >> > Mirosa
> >>
> >>
> >>
>
>
>

glad you got this resolved. Was there a printjob hanging around that killed
the spooler? Normally a faulty USB cable does not take out the spooler.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Drew2304finchdale" <Drew2304finchdale@discussions.microsoft.com> wrote in
message news:40739491-4B9E-4DCC-BB88-C0FD4ADFFA38@microsoft.com...
> Thanks Alan and Cari - I found the problem - the USB cable was faulty!....
> everything ok now...
>
> Thanks once more!
> --
> Mirosa
>
>
> "Alan Morris [MSFT]" wrote:
>
>> the hardware won't make the software fail in this manner. This is
>> typically
>> a driver issue. It could also be caused by a job which reprints each
>> time
>> the spooler restarts.
>>
>> Take a look in \windows\system32\spool\printers. If you see any
>> nnnnnn.spl
>> or nnnnn.shd files copy them to another location before restarting the
>> spooler.
>>
>> If that does not solve the issue, what are the print monitors listed in
>> the
>> registry?
>>
>> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Print\Monitors
>>
>> --
>> Alan Morris
>> Windows Printing Team
>> Search the Microsoft Knowledge Base here:
>> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>>
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>> "Drew2304finchdale" <Drew2304finchdale@discussions.microsoft.com> wrote
>> in
>> message news:E98FAFD1-C5A6-4CC5-9797-F8AB85B2C57F@microsoft.com...
>> > Cari,
>> >
>> > Thanks but I tried this word for word, with no joy!... I am really
>> > wondering
>> > if this now is a hardware issue?
>> > --
>> > Mirosa
>> >
>> >
>> > "Cari (MS-MVP)" wrote:
>> >
>> >> See:
>> >> http://support.microsoft.com/default...b;en-us;324757
>> >> --
>> >> Cari (MS-MVP)
>> >> Windows Technologies, Printing & Imaging
>> >> http://www.coribright.com/windows
>> >>
>> >>
>> >> "Drew2304finchdale" <Drew2304finchdale@discussions.microsoft.com>
>> >> wrote
>> >> in
>> >> message newsF5953DD-4796-449E-BB0D-E576272BB52B@microsoft.com...
>> >> >I am running an HP laser 2600n on XP. For the first 2/3 days it ran
>> >> >perfectly
>> >> > but now comes up with this error on XP - Spooler Subsystem app
>> >> > encountered a
>> >> > problem. I have edited the directory to rid of any previous driver
>> >> > info
>> >> > etc
>> >> > just in case of previous printer conflicts, to no result - tried
>> >> > system
>> >> > restores to point when first installed and no result!... PLEASE
>> >> > HELP!
>> >> > It could be a hardware problem.... The printer starts up when I boot
>> >> > the
>> >> > pc.
>> >> > Green light comes on and then while booting the printer then flashes
>> >> > a
>> >> > red
>> >> > light and prints off a blank page..... What is that all about?
>> >> > Anyone
>> >> > else
>> >> > had this problem?....
>> >> >
>> >> > PS - It prints great when it works!...
>> >> > --
>> >> > Mirosa
>> >>
>> >>
>> >>
>>
>>
>>