Printing in Outlook Express

Having problems printing messages in outlook express.
All other programs are working fine.
This is the error I get when trying to print.

Url res://c:\windows\system32\shdoclc.dll/preview.dlg

Anybody familiar with this problem?
Please help.

Thanks

That error message probably says something about a script error with a
reference to a line number; if so, could you post the line number it's
complaining about please?

Hal
--
Hal Hostetler, CPBE -- hhh@kvoa.com
Senior Engineer/MIS -- MS MVP-P/I -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

"HV" <hmtp@rogers.com> wrote in message
news:uOENU1O$FHA.1676@TK2MSFTNGP09.phx.gbl...
> Having problems printing messages in outlook express.
> All other programs are working fine.
> This is the error I get when trying to print.
>
> Url res://c:\windows\system32\shdoclc.dll/preview.dlg
>
> Anybody familiar with this problem?
> Please help.
>
> Thanks
>
>
>
>

I have the same problem and message. It's line #1344, unspecified error.

John
"Hal Hostetler [MVP-P/I]" <hhh@kvoa.com> wrote in message
news:%23zpUBop$FHA.2060@TK2MSFTNGP10.phx.gbl...
> That error message probably says something about a script error with a
> reference to a line number; if so, could you post the line number it's
> complaining about please?
>
> Hal
> --
> Hal Hostetler, CPBE -- hhh@kvoa.com
> Senior Engineer/MIS -- MS MVP-P/I -- WA7BGX
> http://www.kvoa.com -- "When News breaks, we fix it!"
> KVOA Television, Tucson, AZ. NBC Channel 4
> Still Cadillacin' - www.badnewsbluesband.com
>
> "HV" <hmtp@rogers.com> wrote in message
> news:uOENU1O$FHA.1676@TK2MSFTNGP09.phx.gbl...
>> Having problems printing messages in outlook express.
>> All other programs are working fine.
>> This is the error I get when trying to print.
>>
>> Url res://c:\windows\system32\shdoclc.dll/preview.dlg
>>
>> Anybody familiar with this problem?
>> Please help.
>>
>> Thanks
>>
>>
>>
>>
>
>

Try the following for the "1344" error:

Removal of certain items will remove some registry keys.

Solution:
From a Win2000 or WinXP machine, export these keys from the registry and
import on the machine with the print problem/script error. These work on
both 2000 and WinXP.

Windows Registry Editor Version 5.00

[HKEY_CLASSES_ROOT\CLSID\{00000320-0000-0000-C000-
000000000046}]
@="PSFactoryBuffer"

[HKEY_CLASSES_ROOT\CLSID\{00000320-0000-0000-C000-
000000000046}\InprocServer32]
@="C:\\WINNT\\system32\\ole32.dll"
"ThreadingModel"="Both"

[HKEY_CLASSES_ROOT\Interface\{0C733A30-2A1C-11CE-ADE5-
00AA0044773D}]
@="ISequentialStream"

[HKEY_CLASSES_ROOT\Interface\{0C733A30-2A1C-11CE-ADE5-
00AA0044773D}\NumMethods]
@="5"

[HKEY_CLASSES_ROOT\Interface\{0C733A30-2A1C-11CE-ADE5-
00AA0044773D}\ProxyStubClsid32]
@="{00000320-0000-0000-C000-000000000046}"

[HKEY_CLASSES_ROOT\Interface\{0000000c-0000-0000-C000-
000000000046}]
@="IStream"

[HKEY_CLASSES_ROOT\Interface\{0000000c-0000-0000-C000-
000000000046}\NumMethods]
@="14"

[HKEY_CLASSES_ROOT\Interface\{0000000c-0000-0000-C000-
000000000046}\ProxyStubClsid32]
@="{00000320-0000-0000-C000-000000000046}"

I have not experienced the problem, nor have I tried this solution, however,
it has worked well for a number of folks.

Hal
--
Hal Hostetler, CPBE -- hhh@kvoa.com
Senior Engineer/MIS -- MS MVP-P/I -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

"John Yeo" <johnysy@singnet.com.sg> wrote in message
news:uH6JWBVAGHA.1408@TK2MSFTNGP15.phx.gbl...
>I have the same problem and message. It's line #1344, unspecified error.
>
> John
> "Hal Hostetler [MVP-P/I]" <hhh@kvoa.com> wrote in message
> news:%23zpUBop$FHA.2060@TK2MSFTNGP10.phx.gbl...
>> That error message probably says something about a script error with a
>> reference to a line number; if so, could you post the line number it's
>> complaining about please?
>>
>> Hal
>> --
>> Hal Hostetler, CPBE -- hhh@kvoa.com
>> Senior Engineer/MIS -- MS MVP-P/I -- WA7BGX
>> http://www.kvoa.com -- "When News breaks, we fix it!"
>> KVOA Television, Tucson, AZ. NBC Channel 4
>> Still Cadillacin' - www.badnewsbluesband.com

Hi Hal

I tried it as you suggested and it worked.
Thanks a lot.
John
"Hal Hostetler [MVP-P/I]" <hhh@kvoa.com> wrote in message
news:eSkmaXcBGHA.628@TK2MSFTNGP14.phx.gbl...
> Try the following for the "1344" error:
>
> Removal of certain items will remove some registry keys.
>
> Solution:
> From a Win2000 or WinXP machine, export these keys from the registry and
> import on the machine with the print problem/script error. These work on
> both 2000 and WinXP.
>
> Windows Registry Editor Version 5.00
>
> [HKEY_CLASSES_ROOT\CLSID\{00000320-0000-0000-C000-
> 000000000046}]
> @="PSFactoryBuffer"
>
> [HKEY_CLASSES_ROOT\CLSID\{00000320-0000-0000-C000-
> 000000000046}\InprocServer32]
> @="C:\\WINNT\\system32\\ole32.dll"
> "ThreadingModel"="Both"
>
> [HKEY_CLASSES_ROOT\Interface\{0C733A30-2A1C-11CE-ADE5-
> 00AA0044773D}]
> @="ISequentialStream"
>
> [HKEY_CLASSES_ROOT\Interface\{0C733A30-2A1C-11CE-ADE5-
> 00AA0044773D}\NumMethods]
> @="5"
>
> [HKEY_CLASSES_ROOT\Interface\{0C733A30-2A1C-11CE-ADE5-
> 00AA0044773D}\ProxyStubClsid32]
> @="{00000320-0000-0000-C000-000000000046}"
>
> [HKEY_CLASSES_ROOT\Interface\{0000000c-0000-0000-C000-
> 000000000046}]
> @="IStream"
>
> [HKEY_CLASSES_ROOT\Interface\{0000000c-0000-0000-C000-
> 000000000046}\NumMethods]
> @="14"
>
> [HKEY_CLASSES_ROOT\Interface\{0000000c-0000-0000-C000-
> 000000000046}\ProxyStubClsid32]
> @="{00000320-0000-0000-C000-000000000046}"
>
> I have not experienced the problem, nor have I tried this solution,
> however, it has worked well for a number of folks.
>
> Hal
> --
> Hal Hostetler, CPBE -- hhh@kvoa.com
> Senior Engineer/MIS -- MS MVP-P/I -- WA7BGX
> http://www.kvoa.com -- "When News breaks, we fix it!"
> KVOA Television, Tucson, AZ. NBC Channel 4
> Still Cadillacin' - www.badnewsbluesband.com
>
> "John Yeo" <johnysy@singnet.com.sg> wrote in message
> news:uH6JWBVAGHA.1408@TK2MSFTNGP15.phx.gbl...
>>I have the same problem and message. It's line #1344, unspecified error.
>>
>> John
>> "Hal Hostetler [MVP-P/I]" <hhh@kvoa.com> wrote in message
>> news:%23zpUBop$FHA.2060@TK2MSFTNGP10.phx.gbl...
>>> That error message probably says something about a script error with a
>>> reference to a line number; if so, could you post the line number it's
>>> complaining about please?
>>>
>>> Hal
>>> --
>>> Hal Hostetler, CPBE -- hhh@kvoa.com
>>> Senior Engineer/MIS -- MS MVP-P/I -- WA7BGX
>>> http://www.kvoa.com -- "When News breaks, we fix it!"
>>> KVOA Television, Tucson, AZ. NBC Channel 4
>>> Still Cadillacin' - www.badnewsbluesband.com
>
>