Trouble getting certain Word 2003 Docs to Print Properly on Duplex Color Printer

I'm not sure if this is where I should post this message. I'm not sure if
this newsgroup is strictly for problems printing faxes or if it's for
general printing problems as well. If this post represents a faux pas of
some sort, please forgive me.

The printer described below has always printed regular and duplex color
documents with no problem.

However, either Word 2003 or Windows XP Pro SP2 ignores the print settings
that I
select when printing certain documents no matter how I set the print
settings. One method that Suzann Barnhill suggested was to disable
background printing ands temporarily change the print dialogue to send
documents directly to the printer.

However, instead of printing two-sided in keeping with the way the HP G85
AIO Color
Printer works, which is automatic two-sided printing of each page as they
print, something mistakenly assumes that the printer's only two-sided method
is manual. So, it prints all of the pages on one side, then a dialogue pops
up telling me to turn the pages over and reinsert them into the hopper to
print side 2. That's not what I need. It's certainly not what I want.

Consequently, I'd very much appreciate being advised as to how I can get
these documents to print exactly in keeping with the print selections that
I've made.

--
With kindest regards,

Dick Smith

Which applications print duplex documents correctly and which do not?
--
Cari (MS-MVP)
Printing & Imaging
http://www.coribright.com/windows



" AA Smith" <SmithRMS@Comcast.net> wrote in message
news:uCA6M2NCGHA.2356@tk2msftngp13.phx.gbl...
> I'm not sure if this is where I should post this message. I'm not sure if
> this newsgroup is strictly for problems printing faxes or if it's for
> general printing problems as well. If this post represents a faux pas of
> some sort, please forgive me.
>
> The printer described below has always printed regular and duplex color
> documents with no problem.
>
> However, either Word 2003 or Windows XP Pro SP2 ignores the print settings
> that I
> select when printing certain documents no matter how I set the print
> settings. One method that Suzann Barnhill suggested was to disable
> background printing ands temporarily change the print dialogue to send
> documents directly to the printer.
>
> However, instead of printing two-sided in keeping with the way the HP G85
> AIO Color
> Printer works, which is automatic two-sided printing of each page as they
> print, something mistakenly assumes that the printer's only two-sided
> method
> is manual. So, it prints all of the pages on one side, then a dialogue
> pops
> up telling me to turn the pages over and reinsert them into the hopper to
> print side 2. That's not what I need. It's certainly not what I want.
>
> Consequently, I'd very much appreciate being advised as to how I can get
> these documents to print exactly in keeping with the print selections that
> I've made.
>
> --
> With kindest regards,
>
> Dick Smith
>
>
>

Hi, Cari!

All applications that print,print in duplex mode properly. That is, they
print any other document correctly. The problem is that certain Word
documents simply won't print at all. Thai is, under normal settings Word
sends the documents in their entirety to the spool, but for reasons I can't
explain, the spooler never prints them.

I'm fairly confident that these .doc files are somehow corrupted. However,
I have yet to determine how they are corrupted, so I've had no way to remove
the corruption. The things they all have in common are that the contain
graphic images, and they contain large (larger than a printed page) tables.
Aside from that the document contains page headings and normal text in True
Type fonts.
--
With kindest regards,

Dick Smith


"Cari (MS-MVP)" <Newsgroups1@coribright.com> wrote in message
news:OWPZfbQCGHA.2668@TK2MSFTNGP10.phx.gbl...
> Which applications print duplex documents correctly and which do not?
> --
> Cari (MS-MVP)
> Printing & Imaging
> http://www.coribright.com/windows
>
>
>
> " AA Smith" <SmithRMS@Comcast.net> wrote in message
> news:uCA6M2NCGHA.2356@tk2msftngp13.phx.gbl...
>> I'm not sure if this is where I should post this message. I'm not sure
>> if this newsgroup is strictly for problems printing faxes or if it's for
>> general printing problems as well. If this post represents a faux pas of
>> some sort, please forgive me.
>>
>> The printer described below has always printed regular and duplex color
>> documents with no problem.
>>
>> However, either Word 2003 or Windows XP Pro SP2 ignores the print
>> settings that I
>> select when printing certain documents no matter how I set the print
>> settings. One method that Suzann Barnhill suggested was to disable
>> background printing ands temporarily change the print dialogue to send
>> documents directly to the printer.
>>
>> However, instead of printing two-sided in keeping with the way the HP G85
>> AIO Color
>> Printer works, which is automatic two-sided printing of each page as they
>> print, something mistakenly assumes that the printer's only two-sided
>> method
>> is manual. So, it prints all of the pages on one side, then a dialogue
>> pops
>> up telling me to turn the pages over and reinsert them into the hopper to
>> print side 2. That's not what I need. It's certainly not what I want.
>>
>> Consequently, I'd very much appreciate being advised as to how I can get
>> these documents to print exactly in keeping with the print selections
>> that
>> I've made.
>>
>> --
>> With kindest regards,
>>
>> Dick Smith
>>
>>
>>
>
>

Since it's seems to be Word related, you might try asking the Office gurus
in the Word newsgroups.
--
Cari (MS-MVP)
Printing & Imaging
http://www.coribright.com/windows



" AA Smith" <SmithRMS@Comcast.net> wrote in message
news:e6E9%23aVCGHA.3064@TK2MSFTNGP10.phx.gbl...
> Hi, Cari!
>
> All applications that print,print in duplex mode properly. That is, they
> print any other document correctly. The problem is that certain Word
> documents simply won't print at all. Thai is, under normal settings Word
> sends the documents in their entirety to the spool, but for reasons I
> can't explain, the spooler never prints them.
>
> I'm fairly confident that these .doc files are somehow corrupted.
> However, I have yet to determine how they are corrupted, so I've had no
> way to remove the corruption. The things they all have in common are that
> the contain graphic images, and they contain large (larger than a printed
> page) tables. Aside from that the document contains page headings and
> normal text in True Type fonts.
> --
> With kindest regards,
>
> Dick Smith
>
>
> "Cari (MS-MVP)" <Newsgroups1@coribright.com> wrote in message
> news:OWPZfbQCGHA.2668@TK2MSFTNGP10.phx.gbl...
>> Which applications print duplex documents correctly and which do not?
>> --
>> Cari (MS-MVP)
>> Printing & Imaging
>> http://www.coribright.com/windows
>>
>>
>>
>> " AA Smith" <SmithRMS@Comcast.net> wrote in message
>> news:uCA6M2NCGHA.2356@tk2msftngp13.phx.gbl...
>>> I'm not sure if this is where I should post this message. I'm not sure
>>> if this newsgroup is strictly for problems printing faxes or if it's for
>>> general printing problems as well. If this post represents a faux pas
>>> of some sort, please forgive me.
>>>
>>> The printer described below has always printed regular and duplex color
>>> documents with no problem.
>>>
>>> However, either Word 2003 or Windows XP Pro SP2 ignores the print
>>> settings that I
>>> select when printing certain documents no matter how I set the print
>>> settings. One method that Suzann Barnhill suggested was to disable
>>> background printing ands temporarily change the print dialogue to send
>>> documents directly to the printer.
>>>
>>> However, instead of printing two-sided in keeping with the way the HP
>>> G85 AIO Color
>>> Printer works, which is automatic two-sided printing of each page as
>>> they
>>> print, something mistakenly assumes that the printer's only two-sided
>>> method
>>> is manual. So, it prints all of the pages on one side, then a dialogue
>>> pops
>>> up telling me to turn the pages over and reinsert them into the hopper
>>> to
>>> print side 2. That's not what I need. It's certainly not what I want.
>>>
>>> Consequently, I'd very much appreciate being advised as to how I can get
>>> these documents to print exactly in keeping with the print selections
>>> that
>>> I've made.
>>>
>>> --
>>> With kindest regards,
>>>
>>> Dick Smith
>>>
>>>
>>>
>>
>>
>
>

Thanks, Cari! However, I've worked with the Office folks for more than a
week on this, but have not arrived at any sort of solution yet.
--
With kindest regards,

Dick Smith

"Cari (MS-MVP)" <Newsgroups1@coribright.com> wrote in message
news:OeCcMBcCGHA.740@TK2MSFTNGP12.phx.gbl...
> Since it's seems to be Word related, you might try asking the Office gurus
> in the Word newsgroups.
> --
> Cari (MS-MVP)
> Printing & Imaging
> http://www.coribright.com/windows
>
>
>
> " AA Smith" <SmithRMS@Comcast.net> wrote in message
> news:e6E9%23aVCGHA.3064@TK2MSFTNGP10.phx.gbl...
>> Hi, Cari!
>>
>> All applications that print,print in duplex mode properly. That is, they
>> print any other document correctly. The problem is that certain Word
>> documents simply won't print at all. Thai is, under normal settings Word
>> sends the documents in their entirety to the spool, but for reasons I
>> can't explain, the spooler never prints them.
>>
>> I'm fairly confident that these .doc files are somehow corrupted.
>> However, I have yet to determine how they are corrupted, so I've had no
>> way to remove the corruption. The things they all have in common are
>> that the contain graphic images, and they contain large (larger than a
>> printed page) tables. Aside from that the document contains page headings
>> and normal text in True Type fonts.
>> --
>> With kindest regards,
>>
>> Dick Smith
>>
>>
>> "Cari (MS-MVP)" <Newsgroups1@coribright.com> wrote in message
>> news:OWPZfbQCGHA.2668@TK2MSFTNGP10.phx.gbl...
>>> Which applications print duplex documents correctly and which do not?
>>> --
>>> Cari (MS-MVP)
>>> Printing & Imaging
>>> http://www.coribright.com/windows
>>>
>>>
>>>
>>> " AA Smith" <SmithRMS@Comcast.net> wrote in message
>>> news:uCA6M2NCGHA.2356@tk2msftngp13.phx.gbl...
>>>> I'm not sure if this is where I should post this message. I'm not sure
>>>> if this newsgroup is strictly for problems printing faxes or if it's
>>>> for general printing problems as well. If this post represents a faux
>>>> pas of some sort, please forgive me.
>>>>
>>>> The printer described below has always printed regular and duplex color
>>>> documents with no problem.
>>>>
>>>> However, either Word 2003 or Windows XP Pro SP2 ignores the print
>>>> settings that I
>>>> select when printing certain documents no matter how I set the print
>>>> settings. One method that Suzann Barnhill suggested was to disable
>>>> background printing ands temporarily change the print dialogue to send
>>>> documents directly to the printer.
>>>>
>>>> However, instead of printing two-sided in keeping with the way the HP
>>>> G85 AIO Color
>>>> Printer works, which is automatic two-sided printing of each page as
>>>> they
>>>> print, something mistakenly assumes that the printer's only two-sided
>>>> method
>>>> is manual. So, it prints all of the pages on one side, then a dialogue
>>>> pops
>>>> up telling me to turn the pages over and reinsert them into the hopper
>>>> to
>>>> print side 2. That's not what I need. It's certainly not what I want.
>>>>
>>>> Consequently, I'd very much appreciate being advised as to how I can
>>>> get
>>>> these documents to print exactly in keeping with the print selections
>>>> that
>>>> I've made.
>>>>
>>>> --
>>>> With kindest regards,
>>>>
>>>> Dick Smith
>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>
>

Hi, Cari!

It turns out that the problem rests with the way pages are created in the
printer; they are converted by the built-in CPU in the printer from the
format received from the computer (e.g., PCL or PS) to the final dots on the
paper. This conversion needs printer RAM, which is often too small for home
user printers. In this case, MS Word 2003 must have used more system
resources for these documents due to large image files imbedded. Though I
have a full 1gb of SDRAM, that was apparently not enough for the conversion
process. I solved the problem by printing smaller sections of the document
in separate print operations. That worked fine.

Just thought you might like to know
--
With kindest regards,

Dick Smith
"Cari (MS-MVP)" <Newsgroups1@coribright.com> wrote in message
news:OeCcMBcCGHA.740@TK2MSFTNGP12.phx.gbl...
> Since it's seems to be Word related, you might try asking the Office gurus
> in the Word newsgroups.
> --
> Cari (MS-MVP)
> Printing & Imaging
> http://www.coribright.com/windows
>
>
>
> " AA Smith" <SmithRMS@Comcast.net> wrote in message
> news:e6E9%23aVCGHA.3064@TK2MSFTNGP10.phx.gbl...
>> Hi, Cari!
>>
>> All applications that print,print in duplex mode properly. That is, they
>> print any other document correctly. The problem is that certain Word
>> documents simply won't print at all. Thai is, under normal settings Word
>> sends the documents in their entirety to the spool, but for reasons I
>> can't explain, the spooler never prints them.
>>
>> I'm fairly confident that these .doc files are somehow corrupted.
>> However, I have yet to determine how they are corrupted, so I've had no
>> way to remove the corruption. The things they all have in common are
>> that the contain graphic images, and they contain large (larger than a
>> printed page) tables. Aside from that the document contains page headings
>> and normal text in True Type fonts.
>> --
>> With kindest regards,
>>
>> Dick Smith
>>
>>
>> "Cari (MS-MVP)" <Newsgroups1@coribright.com> wrote in message
>> news:OWPZfbQCGHA.2668@TK2MSFTNGP10.phx.gbl...
>>> Which applications print duplex documents correctly and which do not?
>>> --
>>> Cari (MS-MVP)
>>> Printing & Imaging
>>> http://www.coribright.com/windows
>>>
>>>
>>>
>>> " AA Smith" <SmithRMS@Comcast.net> wrote in message
>>> news:uCA6M2NCGHA.2356@tk2msftngp13.phx.gbl...
>>>> I'm not sure if this is where I should post this message. I'm not sure
>>>> if this newsgroup is strictly for problems printing faxes or if it's
>>>> for general printing problems as well. If this post represents a faux
>>>> pas of some sort, please forgive me.
>>>>
>>>> The printer described below has always printed regular and duplex color
>>>> documents with no problem.
>>>>
>>>> However, either Word 2003 or Windows XP Pro SP2 ignores the print
>>>> settings that I
>>>> select when printing certain documents no matter how I set the print
>>>> settings. One method that Suzann Barnhill suggested was to disable
>>>> background printing ands temporarily change the print dialogue to send
>>>> documents directly to the printer.
>>>>
>>>> However, instead of printing two-sided in keeping with the way the HP
>>>> G85 AIO Color
>>>> Printer works, which is automatic two-sided printing of each page as
>>>> they
>>>> print, something mistakenly assumes that the printer's only two-sided
>>>> method
>>>> is manual. So, it prints all of the pages on one side, then a dialogue
>>>> pops
>>>> up telling me to turn the pages over and reinsert them into the hopper
>>>> to
>>>> print side 2. That's not what I need. It's certainly not what I want.
>>>>
>>>> Consequently, I'd very much appreciate being advised as to how I can
>>>> get
>>>> these documents to print exactly in keeping with the print selections
>>>> that
>>>> I've made.
>>>>
>>>> --
>>>> With kindest regards,
>>>>
>>>> Dick Smith
>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>
>

Thanks for letting us know!
--
Cari (MS-MVP)
Printing & Imaging
http://www.coribright.com/windows



" AA Smith" <SmithRMS@Comcast.net> wrote in message
news:%23%234HNvlCGHA.2040@TK2MSFTNGP14.phx.gbl...
> Hi, Cari!
>
> It turns out that the problem rests with the way pages are created in the
> printer; they are converted by the built-in CPU in the printer from the
> format received from the computer (e.g., PCL or PS) to the final dots on
> the paper. This conversion needs printer RAM, which is often too small
> for home user printers. In this case, MS Word 2003 must have used more
> system resources for these documents due to large image files imbedded.
> Though I have a full 1gb of SDRAM, that was apparently not enough for the
> conversion process. I solved the problem by printing smaller sections of
> the document in separate print operations. That worked fine.
>
> Just thought you might like to know
> --
> With kindest regards,
>
> Dick Smith
> "Cari (MS-MVP)" <Newsgroups1@coribright.com> wrote in message
> news:OeCcMBcCGHA.740@TK2MSFTNGP12.phx.gbl...
>> Since it's seems to be Word related, you might try asking the Office
>> gurus in the Word newsgroups.
>> --
>> Cari (MS-MVP)
>> Printing & Imaging
>> http://www.coribright.com/windows
>>
>>
>>
>> " AA Smith" <SmithRMS@Comcast.net> wrote in message
>> news:e6E9%23aVCGHA.3064@TK2MSFTNGP10.phx.gbl...
>>> Hi, Cari!
>>>
>>> All applications that print,print in duplex mode properly. That is,
>>> they print any other document correctly. The problem is that certain
>>> Word documents simply won't print at all. Thai is, under normal
>>> settings Word sends the documents in their entirety to the spool, but
>>> for reasons I can't explain, the spooler never prints them.
>>>
>>> I'm fairly confident that these .doc files are somehow corrupted.
>>> However, I have yet to determine how they are corrupted, so I've had no
>>> way to remove the corruption. The things they all have in common are
>>> that the contain graphic images, and they contain large (larger than a
>>> printed page) tables. Aside from that the document contains page
>>> headings and normal text in True Type fonts.
>>> --
>>> With kindest regards,
>>>
>>> Dick Smith
>>>
>>>
>>> "Cari (MS-MVP)" <Newsgroups1@coribright.com> wrote in message
>>> news:OWPZfbQCGHA.2668@TK2MSFTNGP10.phx.gbl...
>>>> Which applications print duplex documents correctly and which do not?
>>>> --
>>>> Cari (MS-MVP)
>>>> Printing & Imaging
>>>> http://www.coribright.com/windows
>>>>
>>>>
>>>>
>>>> " AA Smith" <SmithRMS@Comcast.net> wrote in message
>>>> news:uCA6M2NCGHA.2356@tk2msftngp13.phx.gbl...
>>>>> I'm not sure if this is where I should post this message. I'm not
>>>>> sure if this newsgroup is strictly for problems printing faxes or if
>>>>> it's for general printing problems as well. If this post represents a
>>>>> faux pas of some sort, please forgive me.
>>>>>
>>>>> The printer described below has always printed regular and duplex
>>>>> color documents with no problem.
>>>>>
>>>>> However, either Word 2003 or Windows XP Pro SP2 ignores the print
>>>>> settings that I
>>>>> select when printing certain documents no matter how I set the print
>>>>> settings. One method that Suzann Barnhill suggested was to disable
>>>>> background printing ands temporarily change the print dialogue to send
>>>>> documents directly to the printer.
>>>>>
>>>>> However, instead of printing two-sided in keeping with the way the HP
>>>>> G85 AIO Color
>>>>> Printer works, which is automatic two-sided printing of each page as
>>>>> they
>>>>> print, something mistakenly assumes that the printer's only two-sided
>>>>> method
>>>>> is manual. So, it prints all of the pages on one side, then a
>>>>> dialogue pops
>>>>> up telling me to turn the pages over and reinsert them into the hopper
>>>>> to
>>>>> print side 2. That's not what I need. It's certainly not what I
>>>>> want.
>>>>>
>>>>> Consequently, I'd very much appreciate being advised as to how I can
>>>>> get
>>>>> these documents to print exactly in keeping with the print selections
>>>>> that
>>>>> I've made.
>>>>>
>>>>> --
>>>>> With kindest regards,
>>>>>
>>>>> Dick Smith
>>>>>
>>>>>
>>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>
>