Problem installing fax services for new printer


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  #1  
Old 01-05-2006, 06:45 AM
Noelani
 
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Default Problem installing fax services for new printer

I just purchased new Dell printer for use with three year old Dell computer
and need to install Windows XP fax services. From the add/remove I clicked
on add/remove windows components, checked box for fax services, clicked on
next. I get message the "The file fxscfgwz.dll on windows XP Home edition CD
ROM is needed". I have the "reinstallation CD" for Windows XP. I put in the
file path D:\fxscfgwz.dll inserted CD and clicked on ok. I get message
"Setup cannot copy the file fxscfgwz.dll". what am I doing wrong? How can I
get the fax services installed? I am fairly new to computing, so easy to
follow answers please!!
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  #2  
Old 01-05-2006, 06:45 AM
Russ Valentine [MVP-Outlook]
 
Posts: n/a
Default Re: Problem installing fax services for new printer

We post a FAQ for the questions that appear daily:
http://members.shaw.ca/bsanders/FAQFAX.htm#_Toc88835132

--
Russ Valentine
[MVP-Outlook]
"Noelani" <Noelani@discussions.microsoft.com> wrote in message
newsCF05799-616C-4FE1-B2C4-574118A0F3BE@microsoft.com...
>I just purchased new Dell printer for use with three year old Dell computer
> and need to install Windows XP fax services. From the add/remove I
> clicked
> on add/remove windows components, checked box for fax services, clicked on
> next. I get message the "The file fxscfgwz.dll on windows XP Home edition
> CD
> ROM is needed". I have the "reinstallation CD" for Windows XP. I put in
> the
> file path D:\fxscfgwz.dll inserted CD and clicked on ok. I get message
> "Setup cannot copy the file fxscfgwz.dll". what am I doing wrong? How
> can I
> get the fax services installed? I am fairly new to computing, so easy to
> follow answers please!!



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  #3  
Old 01-05-2006, 06:45 AM
Earl F. Parrish
 
Posts: n/a
Default Re: Problem installing fax services for new printer


"Noelani" <Noelani@discussions.microsoft.com> wrote in message
newsCF05799-616C-4FE1-B2C4-574118A0F3BE@microsoft.com...
>I just purchased new Dell printer for use with three year old Dell
>computer
> and need to install Windows XP fax services. From the add/remove
> I clicked
> on add/remove windows components, checked box for fax services,
> clicked on
> next. I get message the "The file fxscfgwz.dll on windows XP Home
> edition CD
> ROM is needed". I have the "reinstallation CD" for Windows XP. I
> put in the
> file path D:\fxscfgwz.dll inserted CD and clicked on ok. I get
> message
> "Setup cannot copy the file fxscfgwz.dll". what am I doing wrong?
> How can I
> get the fax services installed? I am fairly new to computing, so
> easy to
> follow answers please!!


The new printer is unrelated to Windows XP fax service. The Windows
XP fax, when installed, becomes a printer within its own right. The
file for which you are looking is not in the root folder of the
Windows XP CD-ROM. Do a search of the CD to locate the file. It is
most likely compressed. Your reinstallation CD is an image rather
than individual files. Usually OEM computers have a folder under
Windows called \Options\CABS which contains the Windows XP files in
case you want to install a component not already installed by the
computer manufacturer.


--
Earl F. Parrish


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Problem installing fax services for new printer