browser toolbar lockout

Something has loaded itself on my system, and locked out my access to my
toolbars on Internet Explorer. I can show the toolbars after clicking on the
View menu, but all are grayed out. Additionally, my Address bar, which was
permanently selected, was deselected by this invader.
I am running Norton anti-virus with automatic updates, and it is not
recognizing any viruses. I also run Ad-Aware and its not picking up any
spyware or anything else that I can't quarantine. There are no programs
loaded which could cause the problem, and I have run several utilities to
clean up my system, but nothing touches this problem.
I assume I have registry entries that are causing this, but I am reluctant
to mess areound in there for obvious reasons.
Can anyone help? Thanks
--
Steve

Stevie McD wrote:

> Something has loaded itself on my system, and locked out my access to
> my
> toolbars on Internet Explorer. I can show the toolbars after clicking
> on the
> View menu, but all are grayed out. Additionally, my Address bar,
> which was permanently selected, was deselected by this invader.
> I am running Norton anti-virus with automatic updates, and it is not
> recognizing any viruses. I also run Ad-Aware and its not picking up
> any
> spyware or anything else that I can't quarantine. There are no
> programs loaded which could cause the problem, and I have run several
> utilities to clean up my system, but nothing touches this problem.
> I assume I have registry entries that are causing this, but I am
> reluctant to mess areound in there for obvious reasons.
> Can anyone help? Thanks

Go through the following general malware removal steps systematically:
http://www.elephantboycomputers.com/...moving_Malware

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

Thanks Malke, I'll try the methods suggested and let you know.
Cheers
--
Steve


"Malke" wrote:

> Stevie McD wrote:
>
> > Something has loaded itself on my system, and locked out my access to
> > my
> > toolbars on Internet Explorer. I can show the toolbars after clicking
> > on the
> > View menu, but all are grayed out. Additionally, my Address bar,
> > which was permanently selected, was deselected by this invader.
> > I am running Norton anti-virus with automatic updates, and it is not
> > recognizing any viruses. I also run Ad-Aware and its not picking up
> > any
> > spyware or anything else that I can't quarantine. There are no
> > programs loaded which could cause the problem, and I have run several
> > utilities to clean up my system, but nothing touches this problem.
> > I assume I have registry entries that are causing this, but I am
> > reluctant to mess areound in there for obvious reasons.
> > Can anyone help? Thanks
>
> Go through the following general malware removal steps systematically:
> http://www.elephantboycomputers.com/...moving_Malware
>
> Malke
> --
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic!"
> MS-MVP Windows - Shell/User
>