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#1
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XP Pro/SP1. I sign on via an administrator account. I have no
problems. User accounts have problems. Even brand new user accounts. They can not delete Word documents which they has just created and saved to their desktop. When they press DELETE or uses Delete in the context menu, the eggtimer appears briefly and then ... nothing. Nor can they rename these Word files. With other types of file (.XLS or .TXT or .ZIP) on the desktop they can rename them but not delete them. They can copy and paste files on his desktop but they can not do this in their user's data folder. Only two or three tabs are visible in the Properties dispay of icons on the desktop for documents. I can't work out what might be causing this. There is no process running which I can see is the culprit. Maybe I installed something and it changed the settings and then I uninstalled it? Do any of you specialists know where I might look and what settings might be affected? Is there a something which needs resetting on the system? Thank you. Zak BTW - I recently had to reinstall Office 2000 because Excel was messed up. I had to use the Windows Installer Cleanup Utility because Add/Remove had a glitch with MS Office. I can't say if this is related as my uses his account only occassionally.. |
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#2
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Hi
Does this happens only to files created by MS Office or in general. I saw you mentioned .TXT and .ZIP, but what about files from other programs you have? What can you say about security permissions of your accounts, do you have only Read permissions or all the permissions, like Modify, Write. Open Windows Explorer and right click on the hdd. Go to Properties, on the next window go to Security. Where it says Group or Usernames click on ADMINISTRATORS (name_of_your_computer\Administrators) {in my case is Atdheu\Administrators}, after you have highlited it, check the security permissions there, all the permissions must be checked to Allow (except special permission). Best P.S. Try to update your service pack to SP2, here is the link for the SP2 for Pros: http://www.microsoft.com/downloads/d...displaylang=en |
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#3
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If Balla's suggestion do not work,you can do a repair install of your
Windows OS. 1.You need to be sure you do not have malware infection: http://www.pandasoftware.com/product..._principal.htm Panda Software free Active Scan,where you can check your PC for ALL TYPES of security threats and clean viruses and worms http://www.kaspersky.com/virusscanner Kaspersky free online scanner and checker for suspicious files. http://www.microsoft.com/malwareremove Microsoft Windows Malware Removal Tool http://www.microsoft.com/windowsxp/u...nfectedpc.mspx Microsoft MVP Charlie Russel's article about Dealing with malware Really good and detailed 2.Then, Start - Turn off -Restart and immediately insert your Windows CD So you'll boot from the CD and follow the instructions to do a REPAIR without losing your files. If it is complicated to you,take your PC to a computer store where IT specialist would help you. Microsoft suggests 3 + 1 general steps how to protect your PC and the infomation stored on it, your privacy and your family 1.Use an internet firewall 2.Enable Automatic Updates for your PC 3.Use an antivirus software 4.Use antispyware software Goto http://www.microsoft.com/athome/security and learn more Check the Security Essentials for your OS and also have a look at all sections! Panda_man " Let's beat malware black and blue" " No new epidemic of all kind of malware -> Panda TruPrevent" "Alex Coleman" wrote: > XP Pro/SP1. I sign on via an administrator account. I have no > problems. > > User accounts have problems. Even brand new user accounts. > > They can not delete Word documents which they has just > created and saved to their desktop. When they press DELETE or > uses Delete in the context menu, the eggtimer appears briefly > and then ... nothing. Nor can they rename these Word files. > > With other types of file (.XLS or .TXT or .ZIP) on the desktop > they can rename them but not delete them. They can copy and paste > files on his desktop but they can not do this in their user's data > folder. > > Only two or three tabs are visible in the Properties dispay of > icons on the desktop for documents. > > I can't work out what might be causing this. There is no process > running which I can see is the culprit. Maybe I installed > something and it changed the settings and then I uninstalled it? > > Do any of you specialists know where I might look and what > settings might be affected? > > Is there a something which needs resetting on the system? > > > Thank you. > Zak > > BTW - I recently had to reinstall Office 2000 because Excel was > messed up. I had to use the Windows Installer Cleanup Utility > because Add/Remove had a glitch with MS Office. I can't say if > this is related as my uses his account only occassionally.. > > |
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