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#1
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Hi,
I have windows xp pro with sp 2. i was getting ntdll.dll error so i tried to upgrade it by installing windows xp pro with sp2 again. now when setup restarted my computer, it is installing devices and when it is 37% completed it restarts. i tried to take out the windows xp pro sp2 cd and then it says that setup previously encountered an error while trying to set system security. then i click ok, and it restarts and same message appears. i am locked out of my computer please help me. i just wanted to upgrade(i my case reinstall all the system files again) and it has locked me out. My important data and programms are still there in my computer and have not been deleted please help me. my email:sundeep_singh_khandpur@hotmail.com any help is welcome. |
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#2
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input your xp cd, hit f8 to go into safe mode(if you can get this far), now
use system restore in start > accessories and go back in time! other wise try to do the repair function, or last known configuration Michael Evanchik www.michaelevanchik.om "urgent help requested" wrote: > Hi, > I have windows xp pro with sp 2. i was getting ntdll.dll error so i tried to > upgrade it by installing windows xp pro with sp2 again. now when setup > restarted my computer, it is installing devices and when it is 37% completed > it restarts. i tried to take out the windows xp pro sp2 cd and then it says > that setup previously encountered an error while trying to set system > security. then i click ok, and it restarts and same message appears. i am > locked out of my computer please help me. i just wanted to upgrade(i my case > reinstall all the system files again) and it has locked me out. My important > data and programms are still there in my computer and have not been deleted > please help me. my email:sundeep_singh_khandpur@hotmail.com > any help is welcome. |
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#3
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Michael Evanchik wrote:
> input your xp cd, hit f8 to go into safe mode(if you can get this > far), now use system restore in start > accessories and go back in > time! > > other wise try to do the repair function, or last known configuration > > Michael Evanchik > www.michaelevanchik.om > > "urgent help requested" wrote: > >> Hi, >> I have windows xp pro with sp 2. i was getting ntdll.dll error so i >> tried to upgrade it by installing windows xp pro with sp2 again. now >> when setup restarted my computer, it is installing devices and when >> it is 37% completed it restarts. i tried to take out the windows xp >> pro sp2 cd and then it says that setup previously encountered an >> error while trying to set system security. then i click ok, and it >> restarts and same message appears. i am locked out of my computer >> please help me. i just wanted to upgrade(i my case reinstall all the >> system files again) and it has locked me out. My important data and >> programms are still there in my computer and have not been deleted >> please help me. my email:sundeep_singh_khandpur@hotmail.com any help >> is welcome. The OP doesn't need to "insert xp cd" to go to Safe Mode and this isn't going to help him anyway. He tried to fix his problem by doing a Repair Install of Windows, which failed. He needs to get his data off (see below for suggestions), test the hardware to make sure it is healthy and if hardware is good, format the drive and clean-install Windows. To get data off the drive: a. Slave drive in PC with working XP install and see if the files are visible. If they are, copy to working install's hard drive with Explorer. If you don't have a second PC but have another hard drive or third-party partitioning software you can try a parallel install. b. Personally, I would just use Knoppix to get the data off. If Knoppix can't see the data, you can use data recovery software. Here is information on using Knoppix and links to data recovery software and data recovery firms: Knoppix is a Linux distro on a live cd. You will need a computer with two cd drives, one of which is a cd/dvd-rw OR a usb thumb drive with enough capacity to hold your data. To get Knoppix, you need a computer with a fast Internet connection and third-party burning software. Download the Knoppix .iso from www.knoppix.net and create your bootable cd. Then boot with it and it will be able to see the Windows files. If you are using the usb thumb drive, right-click on its icon (on the Desktop) to get its properties and uncheck the box that says "Read Only". Then click on it to open it. Note that the default mouse action in the window manager used by Knoppix (KDE) is a single click to open instead of the traditional MS Windows' double-click. Otherwise, use the K3b burning program to burn the files to cd/dvd-r's. Ontrack's EasyRecovery - http://www.ontrack.com/Homepage.aspx...ename=Software DriveSavers - http://www.drivesavers.com Seagate Data Recovery Services - http://www.seagate.com/support/servi.../services.html I would also at least test the hard drive to make sure it is good before installing Windows again because a software solution on bad hardware is useless. Use a diagnostic utility from the drive mftr.'s website. Testing the RAM couldn't hurt either. I use Memtest86+ from www.memtest.org. If this seems too complex (and there is no shame in admitting this), take the machine to a professional computer repair shop (not your local equivalent of BigStoreUSA) and have them retrieve your data and do the necessary work. Malke -- Elephant Boy Computers www.elephantboycomputers.com "Don't Panic!" MS-MVP Windows - Shell/User |
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