Live Update Problem

I installed Norton Firewall recently, have had Norton Antivirus for some
years. Until the Firewall was installed, I could click on Live Update and
connect, download and install no problem. Now an error box comes up saying
"Live update is inaccessible..." Is there some setting I should have
configured?

Any help would be much appreciated.

In news:7EFCC0A6-85B9-4882-A2A8-06283257C749@microsoft.com,
Irene <Irene@discussions.microsoft.com> had this to say:

My reply is at the bottom of your sent message:

> I installed Norton Firewall recently, have had Norton Antivirus for
> some years. Until the Firewall was installed, I could click on Live
> Update and connect, download and install no problem. Now an error box
> comes up saying "Live update is inaccessible..." Is there some
> setting I should have configured?
>
> Any help would be much appreciated.

I'd recommend asking about this sort of stuff with Symantec. This is
Microsoft.

http://www.symantec.com/techsupp/

--
Galen - MS MVP - Windows (Shell/User & IE)
http://dts-l.org/

"A man should keep his little brain attic stocked with all the
furniture that he is likely to use, and the rest he can put away in the
lumber-room of his library where he can get it if he wants it."

Sherlock Holmes

You probably need to upgrade to a newer version of Norton
AntiVirus. When did you last renew your subscription?

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

-------------------------------------------------------------------------------------------

"Irene" wrote:

| I installed Norton Firewall recently, have had Norton Antivirus for some
| years. Until the Firewall was installed, I could click on Live Update and
| connect, download and install no problem. Now an error box comes up saying
| "Live update is inaccessible..." Is there some setting I should have
| configured?
|
| Any help would be much appreciated.
|

if you are on explore you need to be on the admin user not on a guest or
another user that is limited. you have to be able to have the information
bar come up.
--
todd


"Carey Frisch [MVP]" wrote:

> You probably need to upgrade to a newer version of Norton
> AntiVirus. When did you last renew your subscription?
>
> --
> Carey Frisch
> Microsoft MVP
> Windows - Shell/User
> Microsoft Community Newsgroups
> news://msnews.microsoft.com/
>
> -------------------------------------------------------------------------------------------
>
> "Irene" wrote:
>
> | I installed Norton Firewall recently, have had Norton Antivirus for some
> | years. Until the Firewall was installed, I could click on Live Update and
> | connect, download and install no problem. Now an error box comes up saying
> | "Live update is inaccessible..." Is there some setting I should have
> | configured?
> |
> | Any help would be much appreciated.
> |
>

By design, firewalls prevent all outgoing traffic. In most cases, you should
get a popup saying that someprogram is attempting to access the internet and
do you want to permit it (yes/no) and do you want to always permit (yes/no).
That is the theory. In practice, sometimes the popup does not work as
expected.

For exaple, after installing the Zone Alarm firewall, I lost the ability to
do Norton/Symantec Live Updates. The fix was to add the following website
to the trusted list:

www.symantec.com



"Irene" <Irene@discussions.microsoft.com> wrote in message
news:7EFCC0A6-85B9-4882-A2A8-06283257C749@microsoft.com...
>I installed Norton Firewall recently, have had Norton Antivirus for some
> years. Until the Firewall was installed, I could click on Live Update and
> connect, download and install no problem. Now an error box comes up saying
> "Live update is inaccessible..." Is there some setting I should have
> configured?
>
> Any help would be much appreciated.
>