Cannot Access Folder Options


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  #1  
Old 01-05-2006, 05:09 AM
Spencer Marlow
 
Posts: n/a
Default Cannot Access Folder Options

I am running Win XP Home Edition and I need to access the Folder Options to
make Hidden Folders visible for some admin tasks I need to run.

I first tried to go via Control Panel > Appearance & Themes but the Folder
Options link was not there. I then realised that the Folder Options item was
not displayed in any Folder windows (under Tools menu) either

I then went to the Help and Support Centre . Here a search on "Folder
Options" gave me a direct link to Folder Options - but when I click it I get
the error message "This operation has been cancelled due to restrictions on
this computer. Please contact your system administrator"

Needless to say I am the adminstrator and all of the above is being run from
within the admin-enabled account on this PC

Would really appreciate help on how to regain access to the Folder options
functionality. Thanks in advance

Spencer Marlow - UK



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  #2  
Old 01-05-2006, 05:39 AM
Steven L Umbach
 
Posts: n/a
Default Re: Cannot Access Folder Options

It sounds like some application, possibly malware, has configured
restrictions on your computer. I would be sure to scan your computer for
spyware and malware in both regular and safe mode. AdAware SE is a great
free for personal use spyware program if you currently do not have one. For
the specific problem you ask about see if you can open regedit and see if
the registry key below exists and if it does change the value to zero. ---
Steve

http://www.microsoft.com/athome/secu...2/Default.mspx
-- Protect Your PC tips and info on viruses and spyware
http://www.lavasoftusa.com/software/adaware/ -- AdAaware SE
http://www.winguides.com/registry/display.php/619/

User Key:
[HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Policies\
Explorer]
System Key:
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Curr entVersion\Policies\
Explorer]
Value Name: NoFolderOptions
Data Type: REG_DWORD (DWORD Value)
Value Data: (0 = show options, 1 = hide options)

"Spencer Marlow" <SpencerMarlow@discussions.microsoft.com> wrote in message
newsE3B2353-C978-4F2C-815E-D69893EE482C@microsoft.com...
>I am running Win XP Home Edition and I need to access the Folder Options to
> make Hidden Folders visible for some admin tasks I need to run.
>
> I first tried to go via Control Panel > Appearance & Themes but the Folder
> Options link was not there. I then realised that the Folder Options item
> was
> not displayed in any Folder windows (under Tools menu) either
>
> I then went to the Help and Support Centre . Here a search on "Folder
> Options" gave me a direct link to Folder Options - but when I click it I
> get
> the error message "This operation has been cancelled due to restrictions
> on
> this computer. Please contact your system administrator"
>
> Needless to say I am the adminstrator and all of the above is being run
> from
> within the admin-enabled account on this PC
>
> Would really appreciate help on how to regain access to the Folder options
> functionality. Thanks in advance
>
> Spencer Marlow - UK
>
>
>



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  #3  
Old 01-05-2006, 05:39 AM
Spencer Marlow
 
Posts: n/a
Default Re: Cannot Access Folder Options

Steve

Many thanks for your response - the regedit fix worked. Really appreciate
the help.

I ran a full cleanup a couple of months ago, using a number of spyware /
malware tools including Adaware, following an Antivirus Gold (spit)
infection. Also made sure I locked the door solid afterwards with Norton
Internet Security - it is a bit of a drag on the system but so far has kept
everything out despite a permanant broadband connnection and 24 x 7 usage by
teenage kids!

I'll follow your advice and do another Adaware sweep however just to make
sure.

Thanks again

Spencer Marlow



"Steven L Umbach" wrote:

> It sounds like some application, possibly malware, has configured
> restrictions on your computer. I would be sure to scan your computer for
> spyware and malware in both regular and safe mode. AdAware SE is a great
> free for personal use spyware program if you currently do not have one. For
> the specific problem you ask about see if you can open regedit and see if
> the registry key below exists and if it does change the value to zero. ---
> Steve
>
> http://www.microsoft.com/athome/secu...2/Default.mspx
> -- Protect Your PC tips and info on viruses and spyware
> http://www.lavasoftusa.com/software/adaware/ -- AdAaware SE
> http://www.winguides.com/registry/display.php/619/
>
> User Key:
> [HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Policies\
> Explorer]
> System Key:
> [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Curr entVersion\Policies\
> Explorer]
> Value Name: NoFolderOptions
> Data Type: REG_DWORD (DWORD Value)
> Value Data: (0 = show options, 1 = hide options)
>
> "Spencer Marlow" <SpencerMarlow@discussions.microsoft.com> wrote in message
> newsE3B2353-C978-4F2C-815E-D69893EE482C@microsoft.com...
> >I am running Win XP Home Edition and I need to access the Folder Options to
> > make Hidden Folders visible for some admin tasks I need to run.
> >
> > I first tried to go via Control Panel > Appearance & Themes but the Folder
> > Options link was not there. I then realised that the Folder Options item
> > was
> > not displayed in any Folder windows (under Tools menu) either
> >
> > I then went to the Help and Support Centre . Here a search on "Folder
> > Options" gave me a direct link to Folder Options - but when I click it I
> > get
> > the error message "This operation has been cancelled due to restrictions
> > on
> > this computer. Please contact your system administrator"
> >
> > Needless to say I am the adminstrator and all of the above is being run
> > from
> > within the admin-enabled account on this PC
> >
> > Would really appreciate help on how to regain access to the Folder options
> > functionality. Thanks in advance
> >
> > Spencer Marlow - UK
> >
> >
> >

>
>
>

Reply With Quote
  #4  
Old 01-05-2006, 05:39 AM
Steven L Umbach
 
Posts: n/a
Default Re: Cannot Access Folder Options

Great! Glad you got it working and thanks for reporting back. --- Steve


"Spencer Marlow" <SpencerMarlow@discussions.microsoft.com> wrote in message
news:BDA76E7B-6CC0-426A-AD5C-83B2CF1BE8DA@microsoft.com...
> Steve
>
> Many thanks for your response - the regedit fix worked. Really appreciate
> the help.
>
> I ran a full cleanup a couple of months ago, using a number of spyware /
> malware tools including Adaware, following an Antivirus Gold (spit)
> infection. Also made sure I locked the door solid afterwards with Norton
> Internet Security - it is a bit of a drag on the system but so far has
> kept
> everything out despite a permanant broadband connnection and 24 x 7 usage
> by
> teenage kids!
>
> I'll follow your advice and do another Adaware sweep however just to make
> sure.
>
> Thanks again
>
> Spencer Marlow
>
>
>
> "Steven L Umbach" wrote:
>
>> It sounds like some application, possibly malware, has configured
>> restrictions on your computer. I would be sure to scan your computer for
>> spyware and malware in both regular and safe mode. AdAware SE is a great
>> free for personal use spyware program if you currently do not have one.
>> For
>> the specific problem you ask about see if you can open regedit and see if
>> the registry key below exists and if it does change the value to
>> ro. ---
>> Steve
>>
>> http://www.microsoft.com/athome/secu...2/Default.mspx
>> -- Protect Your PC tips and info on viruses and spyware
>> http://www.lavasoftusa.com/software/adaware/ -- AdAaware SE
>> http://www.winguides.com/registry/display.php/619/
>>
>> User Key:
>> [HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Policies\
>> Explorer]
>> System Key:
>> [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Curr entVersion\Policies\
>> Explorer]
>> Value Name: NoFolderOptions
>> Data Type: REG_DWORD (DWORD Value)
>> Value Data: (0 = show options, 1 = hide options)
>>
>> "Spencer Marlow" <SpencerMarlow@discussions.microsoft.com> wrote in
>> message
>> newsE3B2353-C978-4F2C-815E-D69893EE482C@microsoft.com...
>> >I am running Win XP Home Edition and I need to access the Folder Options
>> >to
>> > make Hidden Folders visible for some admin tasks I need to run.
>> >
>> > I first tried to go via Control Panel > Appearance & Themes but the
>> > Folder
>> > Options link was not there. I then realised that the Folder Options
>> > item
>> > was
>> > not displayed in any Folder windows (under Tools menu) either
>> >
>> > I then went to the Help and Support Centre . Here a search on "Folder
>> > Options" gave me a direct link to Folder Options - but when I click it
>> > I
>> > get
>> > the error message "This operation has been cancelled due to
>> > restrictions
>> > on
>> > this computer. Please contact your system administrator"
>> >
>> > Needless to say I am the adminstrator and all of the above is being run
>> > from
>> > within the admin-enabled account on this PC
>> >
>> > Would really appreciate help on how to regain access to the Folder
>> > options
>> > functionality. Thanks in advance
>> >
>> > Spencer Marlow - UK
>> >
>> >
>> >

>>
>>
>>



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Cannot Access Folder Options