Hi. A pop up msg keep coming up on my screen everytime I start IE. IT says my
computer is infected with dangerous malware and the system will njow download
and install most efficient antimalware program to prevent data loss. And I
can't get the msg away cause it keeps coming back. I've scanned with Ad-aware
and Spybot already (Safe mode as well) but it's still there. What can I do to
remove it?
Pls advise. Thanks.

Try running CWShredder: http://www.trendmicro.com/cwshredder/ and download
the Microsoft Malicious Software removal Tool from their web site.

"step413" <step413@discussions.microsoft.com> wrote in message
news:9BECCC30-2155-4D82-8189-98199F697F8E@microsoft.com...
> Hi. A pop up msg keep coming up on my screen everytime I start IE. IT says
> my
> computer is infected with dangerous malware and the system will njow
> download
> and install most efficient antimalware program to prevent data loss. And I
> can't get the msg away cause it keeps coming back. I've scanned with
> Ad-aware
> and Spybot already (Safe mode as well) but it's still there. What can I do
> to
> remove it?
> Pls advise. Thanks.

From: "step413" <step413@discussions.microsoft.com>

| Hi. A pop up msg keep coming up on my screen everytime I start IE. IT says my
| computer is infected with dangerous malware and the system will njow download
| and install most efficient antimalware program to prevent data loss. And I
| can't get the msg away cause it keeps coming back. I've scanned with Ad-aware
| and Spybot already (Safe mode as well) but it's still there. What can I do to
| remove it?
| Pls advise. Thanks.



If you are using any version of Sun Java that is prior to JRE Version 5.0, then
you are are strongly urged to remove any/all versions that are prior to JRE
Version 5.0. There are vulnerabilities in them and they are actively being exploited.
It is possible that is how you got infected with malware.

Therefore, it is highly suggested that if there are any prior versions of Sun Java
to Version 5 on the PC that they be removed and Sun Java JRE Version 5.0 Update 6
be installed ASAP.

http://www.java.com/en/download/manual.jsp


For non-viral malware...

Please download, install and update the following software...

* Ad-aware SE v1.06
http://www.lavasoft.de/
http://www.lavasoftusa.com/

* SpyBot Search and Destroy v1.4
http://security.kolla.de/

After the software is updated, I suggest scanning the system in Safe Mode.

I also suggest downloading, installing and updating BHODemon for any Browser Helper Objects
that may be on the PC.

* BHODemon

http://www.majorgeeks.com/downloadge...4332b4b8b8442d

For viral malware...

* Download MULTI_AV.EXE from the URL --
http://www.ik-cs.com/programs/virtools/Multi_AV.exe

To use this utility, perform the following...
Execute; Multi_AV.exe { Note: You must use the default folder C:\AV-CLS }
Choose; Unzip
Choose; Close

Execute; C:\AV-CLS\StartMenu.BAT
{ or Double-click on 'Start Menu' in C:\AV-CLS }

NOTE: You may have to disable your software FireWall or allow WGET.EXE to go through your
FireWall to allow it to download the needed AV vendor related files.

C:\AV-CLS\StartMenu.BAT -- { or Double-click on 'Start Menu' in C:\AV-CLS}
This will bring up the initial menu of choices and should be executed in Normal Mode.
This way all the components can be downloaded from each AV vendor's web site.
The choices are; Sophos, Trend, McAfee, Kaspersky, Exit this menu and Reboot the PC.

You can choose to go to each menu item and just download the needed files or you can
download the files and perform a scan in Normal Mode. Once you have downloaded the files
needed for each scanner you want to use, you should reboot the PC into Safe Mode [F8 key
during boot] and re-run the menu again and choose which scanner you want to run in Safe
Mode. It is suggested to run the scanners in both Safe Mode and Normal Mode.

When the menu is displayed hitting 'H' or 'h' will bring up a more comprehensive PDF help
file. http://www.ik-cs.com/multi-av.htm


* * * Please report back your results * * *


--
Dave
http://www.claymania.com/removal-trojan-adware.html
http://www.ik-cs.com/got-a-virus.htm

It sounds like that spyaxe I have been reading a lot of posts about. See the
links below to see if they describe the problem and tell you how to remove
it. --- Steve

http://www.f-secure.com/sw-desc/spyaxe.shtml
http://www.bleepingcomputer.com/forums/topic36868.html
http://www.spywareguide.com/product_show.php?id=2361

"step413" <step413@discussions.microsoft.com> wrote in message
news:9BECCC30-2155-4D82-8189-98199F697F8E@microsoft.com...
> Hi. A pop up msg keep coming up on my screen everytime I start IE. IT says
> my
> computer is infected with dangerous malware and the system will njow
> download
> and install most efficient antimalware program to prevent data loss. And I
> can't get the msg away cause it keeps coming back. I've scanned with
> Ad-aware
> and Spybot already (Safe mode as well) but it's still there. What can I do
> to
> remove it?
> Pls advise. Thanks.

On Thu, 29 Dec 2005 23:47:34 -0500, "David H. Lipman"
<DLipman~nospam~@Verizon.Net> wrote:

> If you are using any version of Sun Java that is prior to JRE Version 5.0, then
> you are are strongly urged to remove any/all versions that are prior to JRE
> Version 5.0. There are vulnerabilities in them and they are actively being exploited.
> It is possible that is how you got infected with malware.
>
> Therefore, it is highly suggested that if there are any prior versions of Sun Java
> to Version 5 on the PC that they be removed and Sun Java JRE Version 5.0 Update 6
> be installed ASAP.

Hi David,

I checked Add/Remove Programs on my PC and found the following

J2SE Runtime Environment 5.0 update 2 117MB
J2SE Runtime Environment 5.0 update 4 118MB
J2SE Runtime Environment 5.0 update 5 118MB
J2SE Runtime Environment 5.0 update 6 119MB
Java 2 Runtime Environment, SE v1.4.2_06 108MB

I gather from the above that I should delete the SE v1.4.2_06 install.

Will there be any repercussions if I also dump the updates 2, 4 and 5?
--

Cheers . . . JC

You only need 5.0 update 6.

Tom
"JC" <jhoppyc@westnet.com.invalid> wrote in message
news:qug9r1deluhq9pbr7pn5idd80jgqilhf89@4ax.com...
| On Thu, 29 Dec 2005 23:47:34 -0500, "David H. Lipman"
| <DLipman~nospam~@Verizon.Net> wrote:
|
| > If you are using any version of Sun Java that is prior to JRE Version
5.0, then
| > you are are strongly urged to remove any/all versions that are prior to
JRE
| > Version 5.0. There are vulnerabilities in them and they are actively
being exploited.
| > It is possible that is how you got infected with malware.
| >
| > Therefore, it is highly suggested that if there are any prior versions
of Sun Java
| > to Version 5 on the PC that they be removed and Sun Java JRE Version 5.0
Update 6
| > be installed ASAP.
|
| Hi David,
|
| I checked Add/Remove Programs on my PC and found the following
|
| J2SE Runtime Environment 5.0 update 2 117MB
| J2SE Runtime Environment 5.0 update 4 118MB
| J2SE Runtime Environment 5.0 update 5 118MB
| J2SE Runtime Environment 5.0 update 6 119MB
| Java 2 Runtime Environment, SE v1.4.2_06 108MB
|
| I gather from the above that I should delete the SE v1.4.2_06 install.
|
| Will there be any repercussions if I also dump the updates 2, 4 and 5?
| --
|
| Cheers . . . JC

JC wrote:
> On Thu, 29 Dec 2005 23:47:34 -0500, "David H. Lipman"
> <DLipman~nospam~@Verizon.Net> wrote:
>
>> If you are using any version of Sun Java that is prior to JRE
>> Version 5.0, then
>> you are are strongly urged to remove any/all versions that are prior
>> to JRE
>> Version 5.0. There are vulnerabilities in them and they are
>> actively being exploited. It is possible that is how you got
>> infected with malware.
>>
>> Therefore, it is highly suggested that if there are any prior
>> versions of Sun Java
>> to Version 5 on the PC that they be removed and Sun Java JRE Version
>> 5.0 Update 6
>> be installed ASAP.
>
> Hi David,
>
> I checked Add/Remove Programs on my PC and found the following
>
> J2SE Runtime Environment 5.0 update 2 117MB
> J2SE Runtime Environment 5.0 update 4 118MB
> J2SE Runtime Environment 5.0 update 5 118MB
> J2SE Runtime Environment 5.0 update 6 119MB
> Java 2 Runtime Environment, SE v1.4.2_06 108MB
>
> I gather from the above that I should delete the SE v1.4.2_06 install.
>
> Will there be any repercussions if I also dump the updates 2, 4 and 5?

I removed all of the older updates a few days ago.....no troubles here.

--
Mike Pawlak

step413 wrote:
> Hi. A pop up msg keep coming up on my screen everytime I start IE. IT says my
> computer is infected with dangerous malware and the system will njow download
> and install most efficient antimalware program to prevent data loss. And I
> can't get the msg away cause it keeps coming back. I've scanned with Ad-aware
> and Spybot already (Safe mode as well) but it's still there. What can I do to
> remove it?
> Pls advise. Thanks.


It's a scam, plain and simple. It's from a very unscrupulous
"business." They're trying to sell you patches that Microsoft provides
free-of-charge, or a useless "product" that will install adware/spyware,
and using a very intrusive means of advertising. It's also demonstrating
that your PC is very unsecure.

What specific kind of pop-ups are you seeing? There are at least
three varieties of pop-ups, and the solutions vary accordingly.

1) Does the title bar of these pop-ups read "Messenger Service?"

This type of spam has become quite common over the past few years,
and unintentionally serves as a valid security "alert." It demonstrates
that the computer user hasn't been taking sufficient precautions while
connected to the Internet. The user's data probably hasn't been
compromised by these specific advertisements, but if he/she's open to
this exploit, he/she may well be open to other threats, such as the
Blaster Worm that swept across the Internet years ago and the Sasser
Worm that followed shortly thereafter, both of which can still be
contacted. Install and use a decent, properly configured firewall.
(Merely disabling the messenger service, as some people recommend, only
hides the symptom, and does little or nothing to truly secure the
machine.) And ignoring or just "putting up with" the security gap
represented by these messages is particularly foolish.

Messenger Service of Windows
http://support.microsoft.com/default...B;en-us;168893

Messenger Service Window That Contains an Internet Advertisement
Appears
http://support.microsoft.com/?id=330904

Stopping Advertisements with Messenger Service Titles
http://www.microsoft.com/windowsxp/p...e/stopspam.asp

Blocking Ads, Parasites, and Hijackers with a Hosts File
http://www.mvps.org/winhelp2002/hosts.htm

Oh, and be especially wary of people who advise the user to do
nothing more than disable the messenger service. Disabling the
messenger service, by itself, is a "head in the sand" approach to
computer security. The real problem is not the messenger service
pop-ups; they're actually providing a useful, if annoying, service by
acting as a security alert. The true problem is the unsecured computer,
and the user's been advised to merely turn off the warnings. How is
this helpful?

2) For regular Internet pop-ups, you might try the free 12Ghosts
Popup-killer from http://12ghosts.com/ghosts/popup.htm, Pop-Up Stopper
from http://www.panicware.com/, or the Google Toolbar from
http://toolbar.google.com/. Alternatively, you can upgrade your WinXP
to SP2, to install IE's pop-up blocker. Another alternative would be
to use another browser, such as Mozilla or Firefox, which has pop-up
blocking capabilities. (But I'd avoid Netscape; it carries too much
extraneous AOL garbage.)

3) To deal with pop-ups caused by any sort of "adware" and/or
"spyware,"such as Gator, Comet Cursors, Xupiter, Bonzai Buddy, or
KaZaA, and their remnants, that you've deliberately (but without
understanding the consequences) installed, two products that are
quite effective (at finding and removing this type of scumware) are
Ad-Aware from www.lavasoft.de and SpyBot Search & Destroy from
www.safer-networking.org/. Both have free versions. It's even
possible to use SpyBot Search & Destroy to "immunize" your system
against most future intrusions. I use both and generally perform
manual scans every week or so to clean out cookies, etc.

Additionally, manual removal instructions for the most common
varieties of scumware are available here:

PC Hell Spyware and Adware Removal Help
http://www.pchell.com/support/spyware.shtml

More information and assistance is available at these sites:

Blocking Ads, Parasites, and Hijackers with a Hosts File
http://www.mvps.org/winhelp2002/hosts.htm

The Parasite Fight
http://www.aumha.org/a/parasite.htm

Neither adware nor spyware, collectively known as scumware,
magically install themselves on anyone's computer. They are almost
always deliberately installed by the computer's user, as part of some
allegedly "free" service or product.

While there are some unscrupulous malware distributors out there,
who do attempt to install and exploit malware without consent, the
majority of them simply rely upon the intellectual laziness and
gullibility of the average consumer, counting on them to quickly click
past the EULA in his/her haste to get the latest in "free" cutesy
cursors, screensavers, "utilities," and/or wallpapers.

If you were to read the EULAs that accompany, and to which the
computer user must agree before the download/installation of the
"screensaver" continues, most adware and spyware, you'll find that
they _do_ have the consumer's permission to do exactly what they're
doing. In the overwhelming majority of cases, computer users have no
one to blame but themselves.

There are several essential components to computer security: a
knowledgeable and pro-active user, a properly configured firewall,
reliable and up-to-date antivirus software, and the prompt repair (via
patches, hotfixes, or service packs) of any known vulnerabilities.

The weakest link in this "equation" is, of course, the computer
user. No software manufacturer can -- nor should they be expected
to -- protect the computer user from him/herself. All too many people
have bought into the various PC/software manufacturers marketing
claims of easy computing. They believe that their computer should be
no harder to use than a toaster oven; they have neither the
inclination or desire to learn how to safely use their computer. All
too few people keep their antivirus software current, install patches
in a timely manner, or stop to really think about that cutesy link
they're about to click.

Firewalls and anti-virus applications, which should always be used
and should always be running, are important components of "safe hex,"
but they cannot, and should not be expected to, protect the computer
user from him/herself. Ultimately, it is incumbent upon each and
every computer user to learn how to secure his/her own computer.


To learn more about practicing "safe hex," start with these links:

Protect Your PC
http://www.microsoft.com/security/protect/default.asp

Home Computer Security
http://www.cert.org/homeusers/HomeComputerSecurity/

List of Antivirus Software Vendors
http://support.microsoft.com/default...kb;en-us;49500

Home PC Firewall Guide
http://www.firewallguide.com/

Scumware.com
http://www.scumware.com/



--

Bruce Chambers

Help us help you:
http://dts-l.org/goodpost.htm
http://www.catb.org/~esr/faqs/smart-questions.html

You can have peace. Or you can have freedom. Don't ever count on having
both at once. - RAH

On Fri, 30 Dec 2005 10:02:08 -0500, "MAP" <mikepawlak2REM@OVEhotmail.com> wrote:

> JC wrote:
> > On Thu, 29 Dec 2005 23:47:34 -0500, "David H. Lipman"
> > <DLipman~nospam~@Verizon.Net> wrote:
> >
> >> If you are using any version of Sun Java that is prior to JRE Version 5.0, then
> >> you are are strongly urged to remove any/all versions that are prior to JRE
> >> Version 5.0. There are vulnerabilities in them and they are actively being
> >> exploited. It is possible that is how you got infected with malware.
> >>
> >> Therefore, it is highly suggested that if there are any prior versions of Sun Java
> >> to Version 5 on the PC that they be removed and Sun Java JRE Version
> >> 5.0 Update 6 be installed ASAP.
> >
> > Hi David,
> >
> > I checked Add/Remove Programs on my PC and found the following
> >
> > J2SE Runtime Environment 5.0 update 2 117MB
> > J2SE Runtime Environment 5.0 update 4 118MB
> > J2SE Runtime Environment 5.0 update 5 118MB
> > J2SE Runtime Environment 5.0 update 6 119MB
> > Java 2 Runtime Environment, SE v1.4.2_06 108MB
> >
> > I gather from the above that I should delete the SE v1.4.2_06 install.
> >
> > Will there be any repercussions if I also dump the updates 2, 4 and 5?
>
> I removed all of the older updates a few days ago.....no troubles here.

I dumped all but update 6 this morning. Fingers crossed!
--

Cheers . . . JC