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I am working on a computer for a friend. It was loaded with spyware and
viruses. Everything was coming along nicely until I ran Ad-Aware, cleaned the system and re-booted. Upon re-booting, the computer would not load Windows all the way. It would flash the background wallpaper and then go to a solid blue screen with the 'Windows XP' logo on it. I could move the cursor around with the mouse, but it would not go into Windows (did this normally, and in 'safe' mode). I did a little research, and it looked like the only way to repair this was to re-load Windows, and "Repair the installation". I did this, and everything went well until it got to the "Installing Windows" portion of the re-install, when an error message pops up. It says "This file does not have a program associated with it for performing the action. Create an associated in the Folder Options control panel". The top line says "C:\WINDOWS\System32\rundll32.exe". This machine originally came with Windows ME, and she bought and installed the Windows XP Home Upgrade. It will let go through the prompt to change what language/time zone and then asks me to enter the product key. Shortly after putting the product key in, it reboots (no warning) and looks like it is loading windows. When Windows starts to load, a message comes up "Setup is not restarting..." I am baffled and have tried everything. I have a clean system I could put the hard drive into to edit it, but I am not sure where to go from here. Thanks in advance, Chris ricerocket@REMOVEMEbellsouth.net Remove REMOVEME to email or reply to group. Any assistance would be GREATLY appreciated. |
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