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#1
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We're having problems with latency on our laptops when off of the domain. In
particular seperatable into three broad groups: (1) bootup: startup to login screen, (2) login, and (3) gneral while running application latencies. I'm currently working on solving (1) & (2). Laptops are built off of RIS & ADS GPOs and are connected to a domain. XP Pro SP2. To debug this issue i turned on the UserEnvDebugLevel key in registry to log the details. Differences were taken of <h:m:s:ms> between each record pair. All the data was sorted by m, s, and ms respectively. Observations were made for what events took the most amount of time. Many of these events i'm unfamiliar with and cannot find much details on online. I was wondering if you all could help me decipher: 1) Why are they occuring (what can be done to further understand where the problems lie) 2) What do these delay causing events mean 3) What are ways around these delays. Summary There are some particular events that stand out when HKLM\...\Winlogon\ UserEnvDebugLevel log files are generated and the records sorted as per elapsed time. i.e. "moving from each of the below mentioned records to the next record has large time gaps". * GetUserDNSDomainName: Domain name is NT Authority. No DNS domain name available. * GetUserDNSDomainName: Failed to impersonate user o Latency (time) ranges: upto 1.5 minutes, multiple occurances. * MyGetUserName: Retrying call to GetUserNameEx in 1/2 second. o Latency (time) ranges: upto 1.1 minutes, multiple occurances, only occurs when logging in on non-domain network. * GetProfileType: ProfileFlags is 0 * AbleToBypassCSC: tried NPAddConnection3ForCSCAgent. Error 53 * AbleToBypassCSC: Try to bypass CSC o Latency (time) ranges: upto 20 seconds, 2 occurances per login, only occurs when logging in off of domain. * ProcessGPOs: A slow link was detected. o Latency (time) ranges: upto 1 minute. * LibMain: Process Name: C:\WINDOWS\system32\wbem\wmiprvse.exe o Latency (time) ranges: upto 1 minute, 2 occurances per login * LibMain: Process Name: C:\WINDOWS\System32\SCardSvr.exe o Latency (time) ranges: upto 8 seconds, 1 occurance per login * IsSyncForegroundPolicyRefresh: Asynchronous, Reason: NoNeedForSync o Latency (time) ranges: upto 2 seconds. * EnterCriticalPolicySectionEx: Entering with timeout 600000 and flags 0x0 * EnterCriticalPolicySectionEx: Machine critical section has been claimed. Handle = 0x900 [, Handle = 0x98c at another session] * EnterCriticalPolicySectionEx: Leaving successfully. o No big time issues here. However: "This is a potentially serious log message. It could indicate that certain portions of the operating system have become corrupt due to improper shut-down or system crashes. It could also indicate a system resource problem..." [MS TechNet: "Interpreting Userenv log files"] What i COULD find out about each of the above mentioned events & some observations: GetUserDNSDomainName: .... Don't have anything useful, need tonnes of help here! MyGetUserName: Event: <MyGetUserName: GetUserNameEx failed with 1722.> always occurs prior to the problem event (mentioned above). There's a MS support doc on "failed with 1908" but that has nothing to do with us. No doc on 1722. GetProfileType: The GetProfileType function retrieves the type of profile loaded for the current user. This event alone in some cases collectively takes up ~ 2 minutes. This event occurs multiple times and seems unnecacerry as such: USERENV(6d0.700) 07:43:59:203 GetProfileType: Profile already loaded. USERENV(6d0.700) 07:43:59:203 GetProfileType: ProfileFlags is 0 USERENV(6d0.700) 07:44:41:312 GetProfileType: Profile already loaded. USERENV(6d0.700) 07:44:41:312 GetProfileType: ProfileFlags is 0 USERENV(3a4.3a8) 07:45:11:875 UnloadUserProfile: Entering, hProfile = <0x918> [MSDN Library >... > User Profiles Functions: GetProfileType] cover's the GetProfileType funtion. However searching the web for the 'ProfileFlags' value gives me nothing. This event, and the maximum delays, often occur right in the beginning. Some questions: * Why is it checking multiple times if the profile is loaded. * (via documentation mentioned above) is a temporary profile being loaded only? * Is it possible to turn it off? A next step would be to use a packet sniffer to find out what excactly is happening during that gap (any views?). AbleToBypassCSC: .... Don't have anything useful, need tonnes of help here! ProcessGPOs: A slow link was detected: .... Don't have anything useful, need tonnes of help here! wmiprvse.exe: %windir%\system32\wbem\wmiprvse.exe. Windows Management Instrumentation (WMI). WMI includes an object repository, which is the database of object definitions, and the WMI Object Manager, which handles the collection and manipulation of objects in the repository and gathers information from WMI providers... Basically wmiprvse.exe cannot be closed. Observations: The event always occurs thus, USERENV(8d8.8dc) 12:33:02:031 LibMain: Process Name: C:\WINDOWS\system32\wbem\wmiprvse.exe USERENV(3a4.570) 12:33:45:968 MyGetUserName: GetUserNameEx failed with 1722. on logins off of the domain (where it takes the most amount of time), i.e. with the <MyGetUserName: GetUserNameEx failed with 1722> event. [Note: the mentioned event is also discussed as a cause of delay above, however it's an event that occurs multiple times. Observations show that the occurance after the wmiprvse.exe event is not the delayed occurance. Debugging issues are discussed above as well.] Questions that come to mind are: * Why does it take 1 min, 40 sec, 35 sec (in different logons) when not on the domain but only ~ 1 sec when on the domain? * If we can solve this problem we could save 40 seconds automatically? SCardSvr.exe: %windir%\System32\SCardSvr.exe. Microsoft Smartcard-Ressource server. The scardsvr.exe service is required by windows when working with Smart cards and Smart card readers. While ~ 8 seconds might not seem long, in a 1 - 2 minute logon session it is a major chunk of the time. * Can we turn this off? Anticipated Answer: no. IsSyncForegroundPolicyRefresh: .... Don't have anything useful, need tonnes of help here! The sorts of events/errors/logs i'm seeing seem to be DNS settings related. I would like you all's opinions. The log files (and sorted data) are available upon request. Help would be appreciated. |
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#2
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"=?Utf-8?B?Y3RybGFsdGRlbA==?="
<ctrlaltdel@discussions.microsoft.com> wrote in news:A8E4EC12-9F0B-4B22-B918-254A29B9B731@microsoft.com: > We're having problems with latency on our laptops when off of the > domain. In particular seperatable into three broad groups: (1) > bootup: startup to login screen, (2) login, and (3) gneral while > running application latencies. I'm currently working on solving > (1) & (2). Laptops are built off of RIS & ADS GPOs and are > connected to a domain. XP Pro SP2. I would start with running dcdiag and netdiag from the laptop. I believe these are included in the Windows 2003 Server Resource Kit. It will help identify any DNS related issues. Adam |
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#3
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"Adam Leinss" wrote: > I would start with running dcdiag and netdiag from the laptop. I > believe these are included in the Windows 2003 Server Resource Kit. It > will help identify any DNS related issues. > > Adam > I ran dcDiag successfully a couple of time (a couple of parameters). (NetDiag couldn't be run successfully on the XP Pro Tablet PC client). Here's one of the command and switches that i ran: dcdiag /s:qatar-dc01.qatar.win.cmu.edu /u:qatar\shamsh-root /p:* /e /v /f:dcDiagF.txt /ferr:dcDiagFerr.txt => DC controllers were not visible. Expected. note: the machines are off of the domain when i do these tests... that's when the problems occur. When you have the machines on the corporate network bootup and logon times are acceptable (approx 1.5 minutes). However take the same machine off of the corporate network and put it on say a home internet connection or some external org network and you see emmense delays. Note... the delays are not that pronounced when there's no network at all. Event logs show that the same processes are running when on and off the network during bootup and logon. Some events (>10 mentioned above) are taking emmense times and hence causing the latency. I have a feeling it is related to the unavailability of a DC, or possibly DNS server to register against dynamically, when booting up & logging on. Moreso an issue of just timing out. For example: USERENV(150.88c) 12:30:07:281 GetUserDNSDomainName: Domain name is NT Authority. No DNS domain name available. USERENV(3a4.3a8) 12:31:44:859 InitializePolicyProcessing: Initialised Machine Mutex/Events Why does it take >1.5 minutes between those two events?! Seems like a time out issue to me. My next step... that i SERIOUSLY want to avoid is to packet sniff with EtherReal. i have the equipment setup just really don't want to waste time on that. Is there no doc that explains those flags in my original post?¿ |
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#4
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Here's one particular log event group, from the *collection* above, in the
original UserEnv log file form. Has extremely high latency and is oft occuring (in the same pattern at every logon attempt). I highlight (by indentation - '>>>' - & seperation) the delay (1 min 36 seconds). If some one could provide insight into what is going on here and why i'd appreciate it. I provide my case for highest latency only. USERENV(3a8.3d0) 12:30:06:109 IProfileSecurityCallBack: client authenticated. USERENV(3a8.3d0) 12:30:06:109 ReleaseClientContext: Releasing context USERENV(3a8.3d0) 12:30:06:109 ReleaseClientContext_s: Releasing context USERENV(3a8.3d0) 12:30:06:109 MIDL_user_free enter USERENV(3d4.ab4) 12:30:06:109 ReleaseInterface: Releasing rpc binding handle USERENV(3d4.ab4) 12:30:06:109 UnloadUserProfile: returning 1 USERENV(150.88c) 12:30:07:281 GetUserNameAndDomain: MyGetUserNameEx failed for NT4 style name with 1115 >>>USERENV(150.88c) 12:30:07:281 GetUserDNSDomainName: Domain name is NT Authority. No DNS domain name available. >>>USERENV(3a4.3a8) 12:31:44:859 InitializePolicyProcessing: Initialised Machine Mutex/Events USERENV(3a4.3a8) 12:31:45:062 InitializePolicyProcessing: Initialised User Mutex/Events USERENV(3a4.3a8) 12:31:45:062 LibMain: Process Name: \??\C:\WINDOWS\system32\winlogon.exe USERENV(3a4.3a8) 12:31:46:062 Entering CUserProfile::Initialize ... USERENV(3a4.3a8) 12:31:46:062 CUserProfile::Initialize called by winlogon USERENV(3a4.3a8) 12:31:46:062 CUserProfile::Initialize: critical section initialized USERENV(3a4.3a8) 12:31:46:062 CSyncManager::Initialize: critical section initialized USERENV(3a4.3a8) 12:31:46:062 CUserProfile::Initialize: registry key Software\Microsoft\Windows NT\CurrentVersion\ProfileList opened I want to again point out: the same laptop: Logging into the domain (over wireless): takes maximum 2 minute Logging out of the domain (e.g. home wireless ADSL connection): can take max of 15 minutes! Appreciate anyone's insights & suggestion |
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#5
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"=?Utf-8?B?Y3RybGFsdGRlbA==?="
<ctrlaltdel@discussions.microsoft.com> wrote in news:C56E9E9E-3453-4F20-B47C-B44347378FCE@microsoft.com: > note: the machines are off of the domain when i do these tests... > that's when the problems occur. When you have the machines on the > corporate network bootup and logon times are acceptable (approx > 1.5 minutes). However take the same machine off of the corporate > network and put it on say a home internet connection or some > external org network and you see emmense delays. Note... the > delays are not that pronounced when there's no network at all. Well, it's a whole new ballgame then! Are you using roaming profiles? If so, check out this link: http://tinyurl.com/bre96. In this case, you can set the "Slow detect" policy which gives the remote user an option to use a local profile or wait for the roaming profile. It sounds like these devices wait forever for a roaming profile that they will never be able to get to because they are off the domain. Is it possible for these users to login locally to their devices? Adam |
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#6
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"Adam Leinss" wrote: > Well, it's a whole new ballgame then! Are you using roaming profiles? We have roaming profiles switched on for users as per machine. i.e. when they are on Desktops their roaming profiles are active. We have made sure roaming profile is NOT enabled on the laptops (for obvious reasons). > If so, check out this link: http://tinyurl.com/bre96. In this case, > you can set the "Slow detect" policy which gives the remote user an > option to use a local profile or wait for the roaming profile. Nice... i will definately take a look at this. > sounds like these devices wait forever for a roaming profile that they > will never be able to get to because they are off the domain. See that's what is confusing me! (given that i've already established above user's roaming profile is not enabled for the laptops). At the logon dialogue the user is trying to connect to a domain. i.e.: | User Name: xxxx | Password: * | Log on to: <our domain> passwords are cached once when the user logs in while on the network (intial logon has to be while connected on the domain to cache the password). What do u think about that? Could this be the reason it's causing the delay? User details are *related* to some domain and even off of the domain the laptop tries to obtain (obviously) the details... and in doing so has to wait till it times out (before using the cached password.. etc...) ??? > Is it possible for these users to login locally to their devices? Not currently. User accounts are all on the domain, AD + Kerberos whether they logon to a Desktop or their personal Laptop (we don't want to create seperate accounts to login to laptops). Plus they are Kerberos accounts, infact the user logs in with Kerberos credentials not AD (we've not gotten round to that yet). So, no i don't think the user logging in locally is an option, except if we can do it with the same account & credentials. ALSO (a big also). I believe most of the slow down is simply due to GPOs that it's looking for. While on the domain this wouldn't be a problem, however while off the domain and on some (weakly connected) network it might feel that it *can* get these GPOs and then just sit there trying. Is there any view/documentation out there (warning us) on (1) maintaining laptops off of GPO policies and (2) AD/Kerberos offline authentication/login? "Setting the 'Slow detect' policy... allowing the user to login locally..." is this with the same account? i believe that is what we might be doing (and i'm calling it something else... password chaching et all... I will look into this and get back to the thread ASAP) |
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#7
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"=?Utf-8?B?Y3RybGFsdGRlbA==?="
<ctrlaltdel@discussions.microsoft.com> wrote in news:FB3C8B43-2A7D-4C99-B127-5783DF74B26A@microsoft.com: >| User Name: xxxx >| Password: * >| Log on to: <our domain> > > passwords are cached once when the user logs in while on the > network (intial logon has to be while connected on the domain to > cache the password). > > What do u think about that? Could this be the reason it's causing > the delay? User details are *related* to some domain and even off > of the domain the laptop tries to obtain (obviously) the > details... and in doing so has to wait till it times out (before > using the cached password.. etc...) ??? Take a look at this article: http://support.microsoft.com/kb/q305293/ Setting "Always wait for the network at computer startup and logon" to Enabled may fix your woes. The funny thing is that the article gives arguments as to how disabling the policy will make the login process faster and how enabling the policy will make the login process faster! When you are off the domain, it should be using cached credentials when it cannot connect to a DC right away (this feature was created so those working in remote offices without access to a GC can keep working). I don't think verfication of the credentials is the delay you are experiencing. I also don't think the GPO processing should delay the login process either...GPOs don't get pushed down if the GUIDs don't change. Here's a fun experiment: create a test domain user WITHOUT a roaming profile. Log them in on the domain and off and see what your results are. That would include or exclude roaming profiles as being the culprit. Adam |
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#8
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Ok, I've gathered a lot of input (Thanks, not done yet though ). I'm going to
carry out some more tests; I'll post the results as i get them. In brief i will focus on looking at GPOs and their effects on this problem (i believe we all gather that may be the source of the problem). Simaltaneuously i would appreciate anyone's inputs on the following two UsrEnv event entries that (1) occur consistently and (2) are a massive percentage of the delay in any given login session (remember: when logging in off the domain). Again, i highlight the entries between which the delay is logged (in red) & enclose/include some surrounding entries that occur similarly per login (to give us a better idea of excactly what is going on). Case 1: "AbleToBypassCSC: tried NPAddConnection3ForCSCAgent. Error 53" -->> USERENV(3a4.3a8) 07:45:19:734 AbleToBypassCSC: tried NPAddConnection3ForCSCAgent. Error 53 -->> USERENV(3a4.3a8) 07:45:40:828 UnLoadUserProfileP: CSC bypassed failed. Ignoring Roaming profile path USERENV(3a4.3a8) 07:45:40:828 GetExclusionListFromRegistry: Policy list is empty, returning user list = <Local Settings;Temporary Internet Files;History;Temp;Local Settings\Application Data\Microsoft\Outlook> USERENV(3a4.3a8) 07:45:40:828 CSyncManager::EnterLock <S-1-5-21-1687723350-4253359750-3876547176-1152> USERENV(3a4.3a8) 07:45:40:828 CSyncManager::EnterLock: No existing entry found USERENV(3a4.3a8) 07:45:40:843 CSyncManager::EnterLock: New entry created USERENV(3a4.3a8) 07:45:40:843 CHashTable::HashAdd: S-1-5-21-1687723350-4253359750-3876547176-1152 added in bucket 10 USERENV(3a4.3a8) 07:45:40:843 UnloadUserProfileP: Wait succeeded. In critical section. USERENV(3a4.3a8) 07:45:40:843 MyRegUnLoadKey: Failed to unmount hive 00000005 USERENV(3a4.3a8) 07:45:40:843 MyRegUnLoadKey: Returning 0. USERENV(3a4.3a8) 07:45:40:843 DumpOpenRegistryHandle: 4 user registry Handles leaked from \Registry\User\S-1-5-21-1687723350-4253359750-3876547176-1152 USERENV(3a4.3a8) 07:45:40:843 UnloadUserProfileP: Didn't unload user profile <err = 5> USERENV(3a4.3a8) 07:45:40:859 MyRegUnLoadKey: Returning 1. USERENV(3a4.3a8) 07:45:40:859 UnLoadClassHive: Successfully unmounted S-1-5-21-1687723350-4253359750-3876547176-1152_Classes USERENV(3a4.3a8) 07:45:40:859 UnloadUserProfileP: Successfully unloaded user classes USERENV(3a4.3a8) 07:45:40:859 HandleRegKeyLeak: RtlAdjustPrivilege succeeded! USERENV(3a4.3a8) 07:45:41:546 HandleRegKeyLeak: RegSaveKey succeeded! USERENV(3a4.3a8) 07:45:41:562 HandleRegKeyLeak: RtlAdjustPrivilege succeeded! USERENV(3a4.3a8) 07:45:41:562 HandleRegKeyLeak: hkCurrentUser closed USERENV(3a4.3a8) 07:45:41:562 Entering CUserProfile::WatchHiveRefCount: S-1-5-21-1687723350-4253359750-3876547176-1152, 1 USERENV(3a4.3a8) 07:45:41:562 CUserProfile::WatchHiveRefCount: In critical section USERENV(3a4.3a8) 07:45:41:562 CUserProfile::WatchHiveRefCount: NtUnloadKeyEx succeeded for \Registry\User\S-1-5-21-1687723350-4253359750-3876547176-1152 USERENV(3a4.3a8) 07:45:41:562 Entering CUserProfile::AddWorkItem: S-1-5-21-1687723350-4253359750-3876547176-1152 USERENV(3a4.3a8) 07:45:41:562 CHashTable::HashAdd: S-1-5-21-1687723350-4253359750-3876547176-1152 added in bucket 10 USERENV(3a4.3a8) 07:45:41:562 CUserProfile::AddWorkItem: No thread available, create a new one. USERENV(3a4.3a8) 07:45:41:562 CUserProfile::AddWorkItem: Signal event item inserted This first example occurs right at the beginning of the login, in logins where network connectivity is available when not on the domain. Delays are ~21sec (most of the time) == ~7% of total login time in some cases. I can't find anything useful on this event anywhere (!). I'm sure *someone* out there must know something about what this means. ANY INFORMATION WOULD BE APPRECIATED! Case 2: "LibMain: Process Name: C:\WINDOWS\system32\wbem\wmiprvse.exe" USERENV(3a8.4c8) 12:23:12:734 LoadUserProfileI: returning 0 USERENV(3d4.2b0) 12:23:12:734 LoadUserProfile: Running as self USERENV(3d4.2b0) 12:23:12:734 LoadUserProfile: Calling LoadUserProfileI (as user) succeeded USERENV(3d4.2b0) 12:23:12:734 LoadUserProfile: Returning success. Final Information follows: USERENV(3d4.2b0) 12:23:12:734 lpProfileInfo->UserName = <LocalService> USERENV(3d4.2b0) 12:23:12:750 lpProfileInfo->lpProfilePath = <> USERENV(3d4.2b0) 12:23:12:750 lpProfileInfo->dwFlags = 0x9 USERENV(3a8.3c0) 12:23:12:750 IProfileSecurityCallBack: client authenticated. USERENV(3a8.3c0) 12:23:12:750 ReleaseClientContext: Releasing context USERENV(3a8.3c0) 12:23:12:750 ReleaseClientContext_s: Releasing context USERENV(3a8.3c0) 12:23:12:750 MIDL_user_free enter USERENV(3d4.2b0) 12:23:12:750 ReleaseInterface: Releasing rpc binding handle USERENV(3d4.2b0) 12:23:12:750 LoadUserProfile: Returning TRUE. hProfile = <0x3bc> USERENV(3d4.2b0) 12:23:12:750 GetUserDNSDomainName: Domain name is NT Authority. No DNS domain name available. USERENV(1e4.1d8) 12:23:12:875 LibMain: Process Name: C:\WINDOWS\System32\alg.exe USERENV(160.1e0) 12:23:13:031 LibMain: Process Name: C:\WINDOWS\system32\wuauclt.exe USERENV(324.328) 12:23:13:546 LibMain: Process Name: C:\WINDOWS\system32\ctfmon.exe USERENV(604.408) 12:23:14:234 LibMain: Process Name: C:\Program Files\HPQ\IAM\bin\asghost.exe -->> USERENV(654.220) 12:23:15:625 LibMain: Process Name: C:\WINDOWS\system32\wbem\wmiprvse.exe -->> USERENV(3a8.56c) 12:24:15:281 MyGetUserName: GetUserNameEx failed with 1722. USERENV(3a8.56c) 12:24:15:281 MyGetUserName: Retrying call to GetUserNameEx in 1/2 second. USERENV(a40.a44) 12:24:28:734 LibMain: Process Name: C:\WINDOWS\system32\userinit.exe USERENV(3e0.3f4) 12:24:28:875 ImpersonateUser: Failed to impersonate user with 5. USERENV(3e0.3f4) 12:24:28:875 GetUserNameAndDomain Failed to impersonate user USERENV(3e0.3f4) 12:24:28:875 ImpersonateUser: Failed to impersonate user with 5. USERENV(3e0.3f4) 12:24:28:875 GetUserDNSDomainName: Failed to impersonate user USERENV(3e0.3f4) 12:24:28:906 ImpersonateUser: Failed to impersonate user with 5. USERENV(3e0.3f4) 12:24:28:906 GetUserNameAndDomain Failed to impersonate user USERENV(3e0.3f4) 12:24:28:906 ImpersonateUser: Failed to impersonate user with 5. USERENV(3e0.3f4) 12:24:28:906 GetUserDNSDomainName: Failed to impersonate user USERENV(3e0.3f4) 12:24:28:921 ImpersonateUser: Failed to impersonate user with 5. USERENV(3e0.3f4) 12:24:28:937 GetUserNameAndDomain Failed to impersonate user USERENV(3e0.3f4) 12:24:28:937 ImpersonateUser: Failed to impersonate user with 5. USERENV(3e0.3f4) 12:24:28:937 GetUserDNSDomainName: Failed to impersonate user USERENV(a58.a5c) 12:24:29:765 LibMain: Process Name: C:\WINDOWS\Explorer.EXE USERENV(a58.a70) 12:24:29:859 GetProfileType: Profile already loaded. USERENV(a58.a70) 12:24:29:859 GetProfileType: ProfileFlags is 0 USERENV(a58.a70) 12:24:29:875 GetProfileType: Profile already loaded. USERENV(a58.a70) 12:24:29:890 GetProfileType: ProfileFlags is 0 USERENV(adc.ae0) 12:24:34:984 LibMain: Process Name: C:\Program Files\Common Files\Symantec Shared\ccApp.exe This second example occurs like thus almost everytime. The highlighted event concerns the Windows Management Instrumentation (WMI). Delays are ~45secs to ~1min == 10% - 30% of total login time! What i don't understand is that: (1) When logging on the domain/corporate-network the delays between this and the next even are minimal versus when logging onto a non-domain network it is (one of the most) massive; (2) I would say the delay itself can't have anything to do with the WMI app but log entries show the delay occuring always after that event; and (3) I observe that the event always occurs thus on logons in NON-DOMAIN networks: USERENV(654.220) 12:23:15:625 LibMain: Process Name: C:\WINDOWS\system32\wbem\wmiprvse.exe USERENV(3a8.56c) 12:24:15:281 MyGetUserName: GetUserNameEx failed with 1722. (and that's when it takes the most amount of time), i.e. with the "MyGetUserName: GetUserNameEx failed with 1722" event. I can't find any documentation on this. Why does this occur when logging in off the domain can be answered intuitively but i feel like understanding this in more detail would help us understand ( a ) the reason for the massive delay more technically ( b ) how to turn it off - or give us a good idea if we just need to change the way we do things completely. Does anyone have any idea why this event takes so long? Can we shut this off? (i don't think i clearly understand the need for WMI either) Thanks |
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