cant view movies

If i am online and want to watch a trailer from a movie or even view a photo
a friend has sent me through AIM, i can't see it. When trying to watch a
movie clip, I only see a green screen but i can still hear sound. Please tell
me what I'm missing from my computer because i used the restore disk the
computer came with and that didn't fix the problem. Please help if you know
what im missing. Thank You.

I had a similar problem. Turned out, my firewall (zonalarm) was blocking
Media Players access to the net.

Temporarily shut down your firewall and try to watch a clip.

If it works, then make the adjustments to the firewall.
Good luck...
"cutienqz" <cutienqz@discussions.microsoft.com> wrote in message
news:A3F553D2-A79A-4C1F-A0A2-58C42FA09AF5@microsoft.com...
> If i am online and want to watch a trailer from a movie or even view a
> photo
> a friend has sent me through AIM, i can't see it. When trying to watch a
> movie clip, I only see a green screen but i can still hear sound. Please
> tell
> me what I'm missing from my computer because i used the restore disk the
> computer came with and that didn't fix the problem. Please help if you
> know
> what im missing. Thank You.

Thanx Burgy, I tried this but unfortunately I still can't view any movies or
photos. I was thinking it has something to do with my Intel Graphics Media
Accelerator Driver. If anyone can assist me please do.

"Burgy" wrote:

> I had a similar problem. Turned out, my firewall (zonalarm) was blocking
> Media Players access to the net.
>
> Temporarily shut down your firewall and try to watch a clip.
>
> If it works, then make the adjustments to the firewall.
> Good luck...
> "cutienqz" <cutienqz@discussions.microsoft.com> wrote in message
> news:A3F553D2-A79A-4C1F-A0A2-58C42FA09AF5@microsoft.com...
> > If i am online and want to watch a trailer from a movie or even view a
> > photo
> > a friend has sent me through AIM, i can't see it. When trying to watch a
> > movie clip, I only see a green screen but i can still hear sound. Please
> > tell
> > me what I'm missing from my computer because i used the restore disk the
> > computer came with and that didn't fix the problem. Please help if you
> > know
> > what im missing. Thank You.
>
>
>

Your motherboard's built in graphics sub-system may not be up to the task.

"cutienqz" <cutienqz@discussions.microsoft.com> wrote in message
news:872DEFA7-8019-4062-BB89-207E3435C75C@microsoft.com...
> Thanx Burgy, I tried this but unfortunately I still can't view any movies
> or
> photos. I was thinking it has something to do with my Intel Graphics Media
> Accelerator Driver. If anyone can assist me please do.
>
> "Burgy" wrote:
>
>> I had a similar problem. Turned out, my firewall (zonalarm) was blocking
>> Media Players access to the net.
>>
>> Temporarily shut down your firewall and try to watch a clip.
>>
>> If it works, then make the adjustments to the firewall.
>> Good luck...
>> "cutienqz" <cutienqz@discussions.microsoft.com> wrote in message
>> news:A3F553D2-A79A-4C1F-A0A2-58C42FA09AF5@microsoft.com...
>> > If i am online and want to watch a trailer from a movie or even view a
>> > photo
>> > a friend has sent me through AIM, i can't see it. When trying to watch
>> > a
>> > movie clip, I only see a green screen but i can still hear sound.
>> > Please
>> > tell
>> > me what I'm missing from my computer because i used the restore disk
>> > the
>> > computer came with and that didn't fix the problem. Please help if you
>> > know
>> > what im missing. Thank You.
>>
>>
>>