Have just bought a Panasonic camcorder, but connot connect to PC. After the
"new hardware found" message, it attemps to find drivers, but fails with the
message "An error occured during the installation of the device. The required
section was not found in the INF." It worked on a friends PC and his INF
looks the same as mine (in the registry, if i am looking at the correct
file??). I have tried both, USB Enhansed Host Controller and OHCI Complient
IEEE 1394 Host Controller (Firewire) and i have deleted them and re-installed
them, in case they were corrupted. Same result.
Now, having disconneced my Fuji camera, which did work, now i get the same
'INF' message as above, for it also. Does anyone have any suggestions?
--
Philip

Did you install the drivers for the camera?

Thanks for your reply, no - i was not able to install the drivers. The
computer searches on the appropriate CD, but fails, and gives the message " .
.. .the required section was not found in the INF".
If i try a 'Look in specific location' option, it selects the device
'Digital Still Camera' (i am just working with the Fuji digital camera at the
moment). It comes up with 33 INF files, but no matter which one i choose the
result is always the same, 'The specified location does not contain
information about your hardware'
After i had just gone through a trial 'run' to get the above statements and
sequence of events correct, i found 'Microsoft Article ID 281286' up on my
screen (i'm not sure how it got there or why, as it applies to 'Windows
2000'. I'm on WinXP Prof & SP2 . (see article below)
IEEE 1394 DV Cameras May Not be Recognized When Connected With IEEE 1394
Storage Device
View products that this article applies to.
Article ID : 281286
Last Review : November 14, 2003
Revision : 3.0
This article was previously published under Q281286
SYMPTOMS
When two different IEEE 1394 devices are plugged into a computer with an
866-MHz or faster processor, and at least three IEEE 1394 ports, one of the
IEEE 1394 devices may not be recognized. This problem can occur when an IEEE
1394 hard disk (acting as a repeater) and an IEEE 1394 DV camera were
connected.
CAUSE
This behavior is a result of the 1394 driver incorrectly handling device
time-outs.
RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000.
For additional information, click the following article number to view the
article in the Microsoft Knowledge Base:
260910 (http://support.microsoft.com/kb/260910/EN-US/) How to Obtain the
Latest Windows 2000 Service Pack
The English version of this fix should have the following file attributes or
later: Date Time Version Size File name
-------------------------------------------------------
5/29/2001 09:30a 5.0.2195.3649 41,584 1394bus.sys
5/29/2001 09:30a 5.0.2195.3649 37,424 Ohci1394.sys



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products
that are listed at the beginning of this article. This problem was first
corrected in Windows 2000 Service Pack 3.
MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000
Datacenter Server, click the article number below to view the article in the
Microsoft Knowledge Base:
265173 (http://support.microsoft.com/kb/265173/EN-US/) The Datacenter
Program and Windows 2000 Datacenter Server Product
For additional information about how to install multiple hotfixes with only
one reboot, click the article number below to view the article in the
Microsoft Knowledge Base:
296861 (http://support.microsoft.com/kb/296861/EN-US/) Use QChain.exe to
Install Multiple Hotfixes with One Reboot
For additional information about how to install Windows 2000 and Windows
2000 hotfixes at the same time, click the article number below to view the
article in the Microsoft Knowledge Base:
249149 (http://support.microsoft.com/kb/249149/EN-US/) Installing Microsoft
Windows 2000 and Windows 2000 Hotfixes

--------------------------------------------------------------------------------

APPLIES TO
• Microsoft Windows 2000 Server
• Microsoft Windows 2000 Advanced Server
• Microsoft Windows 2000 Professional Edition

Back to the top

Keywords: kbbug kbfix kbwin2000presp3fix kbwin2000sp3fix kboswin2000fix
KB281286

--
Philip


"dnickels" wrote:

> Did you install the drivers for the camera?

Oh, I misunderstood. I thought the error was occurring when you connected the camera. I don't know a driver works but at this point it seems like it is as much a Windows issue as it is a video issue. There are a couple of things that come to mind that I have used to sometimes overcome installation issues. One is to temporarily disable any virus scan software that you have running. The other way is to copy the cd to a location on a hard drive and run the installation from there. If this doesn't solve the problem you might try posting on the Windows group or a drivers group (if one exists).

>>> Philip<samhill@bigpond.net.au> 11/14/2005 5:25:04 PM >>>

Thanks for your reply, no - i was not able to install the drivers. The
computer searches on the appropriate CD, but fails, and gives the message " .
.. .the required section was not found in the INF".
If i try a 'Look in specific location' option, it selects the device
'Digital Still Camera' (i am just working with the Fuji digital camera at the
moment). It comes up with 33 INF files, but no matter which one i choose the
result is always the same, 'The specified location does not contain
information about your hardware'
After i had just gone through a trial 'run' to get the above statements and
sequence of events correct, i found 'Microsoft Article ID 281286' up on my
screen (i'm not sure how it got there or why, as it applies to 'Windows
2000'. I'm on WinXP Prof & SP2 . (see article below)
IEEE 1394 DV Cameras May Not be Recognized When Connected With IEEE 1394
Storage Device
View products that this article applies to.
Article ID : 281286
Last Review : November 14, 2003
Revision : 3.0
This article was previously published under Q281286
SYMPTOMS
When two different IEEE 1394 devices are plugged into a computer with an
866-MHz or faster processor, and at least three IEEE 1394 ports, one of the
IEEE 1394 devices may not be recognized. This problem can occur when an IEEE
1394 hard disk (acting as a repeater) and an IEEE 1394 DV camera were
connected.
CAUSE
This behavior is a result of the 1394 driver incorrectly handling device
time-outs.
RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000.
For additional information, click the following article number to view the
article in the Microsoft Knowledge Base:
260910 (http://support.microsoft.com/kb/260910/EN-US/) How to Obtain the
Latest Windows 2000 Service Pack
The English version of this fix should have the following file attributes or
later: Date Time Version Size File name
-------------------------------------------------------
5/29/2001 09:30a 5.0.2195.3649 41,584 1394bus.sys
5/29/2001 09:30a 5.0.2195.3649 37,424 Ohci1394.sys



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products
that are listed at the beginning of this article. This problem was first
corrected in Windows 2000 Service Pack 3.
MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000
Datacenter Server, click the article number below to view the article in the
Microsoft Knowledge Base:
265173 (http://support.microsoft.com/kb/265173/EN-US/) The Datacenter
Program and Windows 2000 Datacenter Server Product
For additional information about how to install multiple hotfixes with only
one reboot, click the article number below to view the article in the
Microsoft Knowledge Base:
296861 (http://support.microsoft.com/kb/296861/EN-US/) Use QChain.exe to
Install Multiple Hotfixes with One Reboot
For additional information about how to install Windows 2000 and Windows
2000 hotfixes at the same time, click the article number below to view the
article in the Microsoft Knowledge Base:
249149 (http://support.microsoft.com/kb/249149/EN-US/) Installing Microsoft
Windows 2000 and Windows 2000 Hotfixes
--------------------------------------------------------------------------------

APPLIES TO
• Microsoft Windows 2000 Server
• Microsoft Windows 2000 Advanced Server
• Microsoft Windows 2000 Professional Edition

Back to the top

Keywords: kbbug kbfix kbwin2000presp3fix kbwin2000sp3fix kboswin2000fix
KB281286

--
Philip


"dnickels" wrote:

> Did you install the drivers for the camera?