I purchased the above video capture device as a package but when i installed
it a message saying that the file esmaudio.sys needs to be downloaded from
the installation disk. the disk does not come with the package so i cannot
do that. I have written to Pinnacle the makers who have promised me twice to
solve the problem but after 4 months have still not done so. does anyone
know if i can get a disk or can the missing file be downloaded, the device
downloads & captures the video well but with no sound. any info would be
appreciated.Is this file specific to this product or is it one that should
be found on my system which is xp service pack 2. If it is not i may
consider purchasing a different make.

vince29

Is the audio imputing to hte analog hardware capture device or to the audio
in port of your soundcard/audio onboard?
--
Cari (MS-MVP)
Printing & Imaging
http://www.coribright.com/windows



"vincent sturt" <vince3a@tiscali.co.uk> wrote in message
news:uSSdVMgDGHA.3528@TK2MSFTNGP10.phx.gbl...
>I purchased the above video capture device as a package but when i
>installed
> it a message saying that the file esmaudio.sys needs to be downloaded from
> the installation disk. the disk does not come with the package so i cannot
> do that. I have written to Pinnacle the makers who have promised me twice
> to
> solve the problem but after 4 months have still not done so. does anyone
> know if i can get a disk or can the missing file be downloaded, the device
> downloads & captures the video well but with no sound. any info would be
> appreciated.Is this file specific to this product or is it one that should
> be found on my system which is xp service pack 2. If it is not i may
> consider purchasing a different make.
>
> vince29
>
>