Cannot Remote Desktop Anymore


Go Back   Computer Help Articles > Windows XP Work Remotely
User Name
Password
FAQ Members List Calendar Search Today's Posts Mark Forums Read

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 01-05-2006, 07:12 AM
elziko
 
Posts: n/a
Default Cannot Remote Desktop Anymore

I'm trying to remote desktop FROM my work computer to my HOME computer which
used to work.

I can ping my home computer.

I can telnet to my home computer on port 80 where I am running a web server
and I can view the web site it hosts.

I am *unable* to telent to my home computer on port 3389 where its is
expecting the remote desktop connection.

I have rung home and got someone to check that remote desktop is enabled and
that the port is open on the firewall.

I admit it looks like port 3389 isn't forwarded from my router to my home
machine but I have a few questions:

1) Are there any known issues that can occur with remote desktop after IIS
is installed?

2) Are there any other tests that I can carry out remotely to confirm the
problem?

3) Could it be another problem that I haven't thought of?

TIA


Reply With Quote
  #2  
Old 01-05-2006, 07:12 AM
Peter
 
Posts: n/a
Default Re: Cannot Remote Desktop Anymore

> I'm trying to remote desktop FROM my work computer to my HOME computer
which
> used to work.
>
> I can ping my home computer.
>
> I can telnet to my home computer on port 80 where I am running a web

server
> and I can view the web site it hosts.
>
> I am *unable* to telent to my home computer on port 3389 where its is
> expecting the remote desktop connection.
>
> I have rung home and got someone to check that remote desktop is enabled

and
> that the port is open on the firewall.
>
> I admit it looks like port 3389 isn't forwarded from my router to my home
> machine but I have a few questions:
>
> 1) Are there any known issues that can occur with remote desktop after IIS
> is installed?
>
> 2) Are there any other tests that I can carry out remotely to confirm the
> problem?
>
> 3) Could it be another problem that I haven't thought of?
>
> TIA


Maybe your work finally blocked port 3389.


Reply With Quote
  #3  
Old 01-05-2006, 07:12 AM
elziko
 
Posts: n/a
Default Re: Cannot Remote Desktop Anymore

> Maybe your work finally blocked port 3389.

I work for a small company and we're all open about this sort of thing. They
know I use remote desktop and they'd tell me if they intended to block the
port.

I did have to forward port 80 from my router to my home machine when I set
up IIS but I'm convinced I didn't 'unforward' the RDP port in the process. I
really can't think of anything else that may have changed!


Reply With Quote
  #4  
Old 01-05-2006, 07:12 AM
Sooner Al [MVP]
 
Posts: n/a
Default Re: Cannot Remote Desktop Anymore

Well if your trying to use the web based Remote Desktop method you need both
TCP Port 80 (IIS) and TCP Port 3389 (RDP) open on your home firewall. Also
be aware your personal home ISP may block TCP Port 80 because running a web
server violates the terms of service you agreed to when you signed up with
them.

Why even use the web based method if the normal RD method was working for
you?

--

Al Jarvi (MS-MVP Windows Networking)

Please post *ALL* questions and replies to the news group for the mutual
benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no
rights...

"elziko" <elziko@yahoo.co.uk> wrote in message
news:u3j8L6s5FHA.2036@TK2MSFTNGP14.phx.gbl...
>> Maybe your work finally blocked port 3389.

>
> I work for a small company and we're all open about this sort of thing.
> They know I use remote desktop and they'd tell me if they intended to
> block the port.
>
> I did have to forward port 80 from my router to my home machine when I set
> up IIS but I'm convinced I didn't 'unforward' the RDP port in the process.
> I really can't think of anything else that may have changed!
>



Reply With Quote
  #5  
Old 01-05-2006, 07:12 AM
elziko
 
Posts: n/a
Default Re: Cannot Remote Desktop Anymore

> Well if your trying to use the web based Remote Desktop method you need
> both TCP Port 80 (IIS) and TCP Port 3389 (RDP) open on your home firewall.
> Also be aware your personal home ISP may block TCP Port 80 because running
> a web server violates the terms of service you agreed to when you signed
> up with them.


I seem to be able to run a web server no problems!

> Why even use the web based method if the normal RD method was working for
> you?


I'm not using the web based method. I have just set up a web server though.
The only reason I did a telnet to port 80 was because its the first time
I've tried a telnet and wanted to see a successful connection before I
tested the RDP port! Sorry for any confusion.

TIA


Reply With Quote
  #6  
Old 01-05-2006, 07:12 AM
Peter
 
Posts: n/a
Default Re: Cannot Remote Desktop Anymore

> I work for a small company and we're all open about this sort of thing.
They
> know I use remote desktop and they'd tell me if they intended to block the
> port.
>
> I did have to forward port 80 from my router to my home machine when I set
> up IIS but I'm convinced I didn't 'unforward' the RDP port in the process.

I
> really can't think of anything else that may have changed!


Convinced is one thing, sure (after checking) is another.
I would reboot home router and check port forwarding again.


Reply With Quote
  #7  
Old 01-05-2006, 07:12 AM
Sooner Al [MVP]
 
Posts: n/a
Default Re: Cannot Remote Desktop Anymore

Run the http://www.canyouseeme.org test at home from the PC you want to
access with RDP. If TCP Port 3389 is open on your firewall the test will
pass. If not the test will fail.

Also, have you tested this over your home LAN, ie. call from another PC
using the private LAN IP of the PC you want to remotely access?

http://theillustratednetwork.mvps.or...ams/Basic.html

More troubleshooting help...

http://theillustratednetwork.mvps.or...eshooting.html

--

Al Jarvi (MS-MVP Windows Networking)

Please post *ALL* questions and replies to the news group for the mutual
benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no
rights...

"elziko" <elziko@yahoo.co.uk> wrote in message
news:ui19Aut5FHA.2816@tk2msftngp13.phx.gbl...
>> Well if your trying to use the web based Remote Desktop method you need
>> both TCP Port 80 (IIS) and TCP Port 3389 (RDP) open on your home
>> firewall. Also be aware your personal home ISP may block TCP Port 80
>> because running a web server violates the terms of service you agreed to
>> when you signed up with them.

>
> I seem to be able to run a web server no problems!
>
>> Why even use the web based method if the normal RD method was working for
>> you?

>
> I'm not using the web based method. I have just set up a web server
> though. The only reason I did a telnet to port 80 was because its the
> first time I've tried a telnet and wanted to see a successful connection
> before I tested the RDP port! Sorry for any confusion.
>
> TIA
>



Reply With Quote
  #8  
Old 01-05-2006, 07:12 AM
elziko
 
Posts: n/a
Default Re: Cannot Remote Desktop Anymore

> Run the http://www.canyouseeme.org test at home from the PC you want to
> access with RDP. If TCP Port 3389 is open on your firewall the test will
> pass. If not the test will fail.


Thanks for the link it looks really useful!

> Also, have you tested this over your home LAN, ie. call from another PC
> using the private LAN IP of the PC you want to remotely access?
>
> http://theillustratednetwork.mvps.or...ams/Basic.html
>
> More troubleshooting help...
>
> http://theillustratednetwork.mvps.or...eshooting.html


I only have one PC on my home network (I have other devices connected but
nothing capable of runing Remote Desktop). But thanks for the other links,
I'll take a look.


Reply With Quote
  #9  
Old 01-05-2006, 07:12 AM
elziko
 
Posts: n/a
Default Re: Cannot Remote Desktop Anymore

> Convinced is one thing, sure (after checking) is another.
> I would reboot home router and check port forwarding again.


Sure, thats my plan. But it'll have to wait until home time. Thanks for the
help.


Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Setting-up Remote Desktop to XP Clients on SBS2003 Domain Aaron19027 Windows XP Work Remotely 1 01-05-2006 07:14 AM
Moving Remote Desktop destroys mouse pointer scheme. theyas@community.nospam Windows XP Work Remotely 1 01-05-2006 07:14 AM
Remote Desktop - suddenly can't connect! Stroller Windows XP Work Remotely 18 01-05-2006 07:13 AM
Remote Desktop doesn't work properly (network issue) christophesav Windows XP Network Web 0 01-05-2006 04:06 AM
Re: Using remote desktop Brooks W. Windows XP Help and Support 0 01-05-2006 02:51 AM


All times are GMT. The time now is 03:33 AM.


Powered by vBulletin Version 3.5.2
Copyright ©2000 - 2008, Jelsoft Enterprises Ltd. SEO by vBSEO 2.3.2 © 2005, Crawlability, Inc.

Cannot Remote Desktop Anymore